Candlewood Suites

AAA Inspector Rating
8.7
Very Good
64 Guest Ratings
572 Riverdale St
West Springfield, MA 01089- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
2.6
Overall
Room2.8
Bath2.4
Public Areas2.6
AAA Inspector Notes
This all-suite property with efficiency kitchens is a nice spot for an extended stay. There's a complimentary 24-hour coffee station in the market. Smoke free premises. 71 efficiencies. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
I-91 exit 13B, 1.3 mi s. 572 Riverdale St 01089.
Pool
heated indoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, picnic facilities, exercise room.
Guest Services
complimentary and valet laundry.
Terms
pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 64 guests
Showing reviews 1 - 5 of 38
10.0
Maureen
Exceptional
solo traveller
05-15-2017
Pros: The hotel and room were both clean, neat, well equipped. I understand that the 3rd floor was redone a few week ago and the 2nd floor had just been redone a few days prior to my arrival. Rehab choices were great.............. Staff at the desk were pleasant & well informed.
Cons: Parking could have been better, but once the construction equipment is gone, it should be OK. Also, the desk did not know where other Candlewoods suites were located.
7.9
Frances
Good
family with young children
04-13-2017
Pros: bed bugs suspected and no free breakfast. I thought I had an oven but only stove top. No outside pool despite what web site said. Room was cozy and quiet.
Cons: bed bugs suspected and saw evidence of them under mattress.
7.1
Joe
Good
family with young children
03-13-2017
Pros:
Cons: I had a room under a family and they made noise all night very unhappy did not get much sleep otherwise the hotel staff was very good
9.2
Shanae
Wonderful
family with young children
03-04-2017
Pros: It felt like home. My kids loved it.
Cons: The pool was only open till 10pm. I wanted to swim at 12am & couldn't.
9.6
Thomas
Exceptional
family with young children
12-30-2016
Pros: Staff helpful and courteous
Cons: Mistake on price but corrected.
Showing reviews 1 - 5 of 38