Hampton Inn by Hilton West Springfield

AAA Inspector Rating
8.7
Excellent
91 Guest Ratings
1011 Riverdale St
West Springfield, MA 01089- Map It
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.1
Bath3.0
Public Areas3.0
ARATED
AAA Inspector Notes
A modern lobby with an open breakfast area and their Suites Shop for your late night snacks will enhance your stay. Thick fluffy duvets and four pillows help give you a good night's rest. Smoke free premises. 125 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-91 exit 13B, 0.3 mi s. 1011 Riverdale St 01089.
AAA Benefit
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 91 guests
Showing reviews 1 - 5 of 50
5.0
Anonymous
Fair
08-11-2017
Pros: Staff was great
Cons: When I checked in I went to my room and noticed my king selection turned into two doubles. Went back to desk and all kings were gone. She said oh wait I found one. It was a handicap room. Great bed, could not shower in the morning. very awkward shower.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Convenience, breakfast, amenities (outstanding in my opinion)
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: I enjoyed everything! Bed was very comfortable. Room was very clean. Breakfast was delicious. Staff was very accommodating. Very pleasant stay!
Cons: I can't say I disliked anything, but I do have a suggestion. An umbrella or two by the pool may be a good idea for those that need to come watch their kids but don't necessarily want to be in the sun.
6.0
Anonymous
Pleasant
08-11-2017
Pros:
Cons: The breakfast area is very cramped.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Staff was extremely polite and helpful and very accommodating. Good quality hotel. Breakfast is better than most. Good location for where we need to be and close to restaurants and the interstate highways.
Cons: The only drawback was the entrance in and out of the hotel during peak traffic times. Very congested.
Showing reviews 1 - 5 of 50