Hampton Inn by Hilton West Springfield

AAA Inspector Rating
8.7
Excellent
91 Guest Ratings
1011 Riverdale St
West Springfield, MA 01089- Map It
Members save up to 10% and earn Honors points when booking AAA rates!
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.1
Bath3.0
Public Areas3.0
ARATED
AAA Inspector Notes
A modern lobby with an open breakfast area and their Suites Shop for your late night snacks will enhance your stay. Thick fluffy duvets and four pillows help give you a good night's rest. Smoke free premises. 125 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-91 exit 13B, 0.3 mi s. 1011 Riverdale St 01089.
AAA Benefit
Members save up to 10% and earn Honors points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 91 guests
Showing reviews 1 - 5 of 50
8.8
Verified AAA Guest
Excellent
Senior
10-05-2016
Met all my needs and expectations. Busy area but I was happy to have restaurants and shops so close.
Pros:
Cons:
8.2
Verified AAA Guest
Very Good
Senior
09-27-2016
A very nice hotel except for the lack of exhaust fan in bathroom.
Pros: It was very quiet and quite clean. Inclusive breakfast was nice to have.
Cons: There was no exhaust fan or heat in the bathroom. Mirror fogged up quickly and took a long time to dry off and get clear.
5.0
Verified Hotel Guest
Fair
Solo Traveler
10-20-2017
Pros: Staff was great
Cons: When I checked in I went to my room and noticed my king selection turned into two doubles. Went back to desk and all kings were gone. She said oh wait I found one. It was a handicap room. Great bed, could not shower in the morning. very awkward shower.
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
10-20-2017
Pros:
Cons: The breakfast area is very cramped.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
10-20-2017
Pros: Staff was extremely polite and helpful and very accommodating. Good quality hotel. Breakfast is better than most. Good location for where we need to be and close to restaurants and the interstate highways.
Cons: The only drawback was the entrance in and out of the hotel during peak traffic times. Very congested.
Showing reviews 1 - 5 of 50