Residence Inn by Marriott West Springfield

AAA Inspector Rating
8.7
Very Good
12 Guest Ratings
64 Border Way
West Springfield, MA 01089- Map It
Members save 5% or more and earn Marriott Rewards or SPG® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.0
Bath2.8
Public Areas3.1
AAA Inspector Notes
Perfect for a long getaway, the guest suites have a separate sitting and dining area. A complimentary light meal is served on some weeknights. Smoke free premises. 88 units, some two bedrooms, efficiencies and kitchens. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
I-91 exit 13A, on US 5. 64 Border Way 01089.
AAA Benefit
Members save 5% or more and earn Marriott Rewards or SPG® points when booking AAA rates!
Pool
heated indoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
hot tub, picnic facilities, exercise room.
Guest Services
valet and coin laundry.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 12 guests
Showing reviews 1 - 5 of 20
10.0
Anonymous
Exceptional
08-11-2017
Pros: Clean and comfortable.
Cons: Signage hard to see from road at night since it is set back. Would make note of landmarks to look for. I was not familiar with area.
2.0
Anonymous
Poor
08-11-2017
Pros: Breakfast was on time and available. Kitchen was furnished well.
Cons: Rug in the living area was soaking wet. Front desk was very apologetic and moved us to a room next door. Did not find out until late that the fold out bed was broken. "Queen" bed in suite was closer to full size. Not a good experience.
8.8
Anonymous
Excellent
07-31-2017
Fabulous
Pros:
Cons: The property is tucked away on a side street and difficult to locate. The GPS was not helpful and we had to call the hotel.
10.0
Anonymous
Exceptional
07-14-2017
An awesome place to stay
Pros: Everything from the parking lot to inside the hotel
Cons: Everything
9.2
Anonymous
Wonderful
05-20-2017
Superb
Pros: We were not in the building much but we just like was being able to come back and relax without a lot of outside noise
Cons:
Showing reviews 1 - 5 of 20