Holiday Inn Express Hotel & Suites Westfield

AAA Inspector Rating
8.7
Excellent
48 Guest Ratings
39 Southampton Rd
Westfield, MA 01085- Map It
Photos
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AAA Inspector Notes
All rooms feature soft and firm pillows, large shower heads and ergonomic desk chairs. Smoke free premises. 86 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-90 exit 3, just s. 39 Southampton Rd 01085.
Pool
heated indoor.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, wireless Internet. Some: refrigerators, microwaves, high-speed Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
resort fee.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 48 guests
Showing reviews 1 - 5 of 37
8.3
Kenneth
Very Good
mature couple
09-30-2016
Pros: Having a breakfast was wonderful. Great location near the pike.
Cons:
7.1
John
Good
review category group of friends
08-17-2016
Pros: Omelet was great. Good bed. Parking lot good
Cons: Bathtub did not have antislip. I slipped on the tub :(
5.4
Alan
Fair
mature couple
08-17-2016
Pros: Good secure parking. :-)
Cons: Common areas a little dirty. Dead plants on lobby. Overflowing trash outside front door. Poor value. Have stayed in nicer Holiday Inns for much less.
6.3
Alton
Pleasant
mature couple
07-05-2016
Pros:
Cons: The desk clerk was very rude and argumently at time of check out. We did not have a receipt under our door and asked if we could get one. She said she put one under it herself. She said we just didn't see it I told her that it was not there and she said it was that she personally put it there. I went back up to see if it was there and of course it wasn't. She handed my wife a receipt which is what she should have done to start with. Will not stay there again
7.5
Kathleen
Good
young couple
07-03-2016
Pros: Clean room, clean bathroom. Friendly staff upon arrival and departure
Cons: Walls are very thin, can easily hear conversations and people walking above you
Showing reviews 1 - 5 of 37