Holiday Inn Express & Suites Westfield

AAA Inspector Rating
8.7
Very Good
67 Guest Ratings
39 Southampton Rd
Westfield, MA 01085- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.3
Bath3.0
Public Areas3.2
ARATED
AAA Inspector Notes
All rooms feature soft and firm pillows, large shower heads and ergonomic desk chairs. Smoke free premises. 86 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-90 exit 3, just s. 39 Southampton Rd 01085.
Pool
heated indoor.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, high-speed Internet, wireless Internet. Some: refrigerators, microwaves.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
resort fee.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 67 guests
Showing reviews 1 - 5 of 50
4.0
Verified Hotel Guest
Disappointing
Solo Traveler
11-17-2017
Pros: The indoor pool was nice, there were firm and soft pillows that were embroidered, great bath products, great forgot something program.
Cons: The towels at the pool were very small, the staff was kind of unprofessional, there wasn't a fridge in the room, the bed was hard, not a lot of outlets near the bed, the pool is only open until 10pm, the breakfast ends early, even on weekends.
8.0
Susan
Very Good
Traveling as Couple
11-17-2017
Pros: Location/ breakfast included
Cons:
10.0
John G
Exceptional
Family with Young Children
11-17-2017
Pros: Nice indoor pool, comfortable beds and nice breakfast, plus location.
Cons:
1.0
Verified Hotel Guest
Very Poor
Traveling as Couple
11-17-2017
Pros: Good location near Springfield and the colleges in the area.
Cons: The walls are paper thin and you can hear doors slamming as loudly as if they are in your own room. Our neighbors slammed their doors until 3am, and started again at 6am...we got almost no sleep (and typically are heavy sleepers).
9.0
William
Wonderful
11-17-2017
Pros: front desk staff was great; bed super comfy
Cons: scrambled eggs at breakfast were weird (dry)
Showing reviews 1 - 5 of 50