Renovated in 2016, this hotel features spacious guest rooms with triple-sheet bedding and granite-topped vanities. It's located near shopping outlets, downtown Detroit and Greenfield Village.
Smoke free premises. 121 units. 3 stories, interior corridors. Accessibility (Call).
valet and coin laundry, area transportation-The Henry Ford Museum.
Terms
cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 156 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-15-2017
Exceptional
Pros: Size was awesome.....bonus hot tub in our room.....shuttle service to area museums
Cons: No restaurant in hotel
7.5
Anonymous
Good
08-08-2017
Good but with a few...
Pros: Good breakfast
Cons: They messed up our reservations, did not want to honor the booking.com price I was quoted, took over 2 hours to get straightened out They did not provide a crib for my grandson as promised
9.6
Anonymous
Exceptional
08-07-2017
Amazing stay
Pros: Hot breakfast, hot tub, gym, pool The hotel was decently price for how beautiful it was.(Scenery,fixtures,furniture)
Cons: No shuttle from airport, unless it's with the ford package. I think I spent a decent amount on my stay to at least be dropped to & from the airport.
7.1
Anonymous
Good
08-06-2017
Decent property
Pros: Good coffee
Cons: Fitness center , no TV, told front desk 3 days later still no signal.
9.2
Anonymous
Wonderful
08-05-2017
Excellent value and close proximity...
Pros: Nice people, very competent and eager to please. GREAT jacuzzi, nice pool and hot tub.
Cons: Nothing negative to say at all.
10.0
Anonymous
Exceptional
08-04-2017
Exceptional
Pros: Friendly staff and nice pool area
Cons:
9.6
Anonymous
Exceptional
08-02-2017
Exceptional
Pros: Big room good breakfast
Cons:
10.0
Anonymous
Exceptional
08-02-2017
Great place!
Pros: Clean, convenient, close to restaurants, shopping, and freeways.
Cons:
10.0
Anonymous
Exceptional
08-01-2017
Exceptional
Pros: The staff was really nice and helpful. Love being dropped off and picked up at the hengry ford museum. The room very nice and very clean. The indoor pool was awesome
Cons: Nothing
5.8
Anonymous
Okay
07-31-2017
Non-smoking room does not necessarily...
Pros:
Cons: The room (347) had been smoked in, we have 2 family members with allergies to smoke, we did not complain to staff because the gentleman who checked us in told us that the hotel was packed full with a hockey event, and we didn't want to create a scene.
10.0
Anonymous
Exceptional
07-31-2017
Exceptional
Pros: Everything was really good
Cons:
7.5
Anonymous
Good
07-30-2017
Good
Pros: The room size and the comfort of my bed.
Cons: One of my jets was out.
10.0
Anonymous
Exceptional
07-23-2017
Great Value and Comfort
Pros: Room and bathroom were spotless, spacious and comfortably laid out. Linens and towels were good quality. Room was quiet.
Cons: Hot breakfast items were ALWAYS scrambled eggs and sausage patties. Although there were other cold options, the hot items could have been varied throughout the week.
10.0
Anonymous
Exceptional
07-23-2017
Clean and comfortable
Pros: They kept the property very clean. Francisco at the front desk was extremely helpful both before and during our stay. Comfortable room. Enjoyed the spa tub in the King Suite.
Cons:
6.7
Anonymous
Pleasant
07-20-2017
Rooms were great staff was...
Pros: The rooms were clean and nice. Pool was great!
Cons: The staff was rude. Took over an hour to check in and mind you it was 4 am so my family and I were super tired from traveling 8+ hrs!!!!
6.3
Anonymous
Pleasant
07-19-2017
Pleasant
Pros:
Cons: The a/c unit went mad in the middle of the night blowing hot air into the room. The problem was not resolved even the next day so we had to check out one day early.
9.6
Anonymous
Exceptional
07-17-2017
Exceptional
Pros: Staff were very accommodating
Good breakfast
Easy access to Ford Museum
Cons: nothing
8.3
Anonymous
Very Good
07-16-2017
Very good
Pros: The property has been recently remodeled and overall there was a good job on the renovations, particularly the lobby and bathrooms. The breakfast buffet has a good selection. For the price of approximately $100 after taxes, it was a reasonable deal.
Cons: The air conditioners were not changed out and they are quite noisy. The rooms have no overhead lights and the lamps have low wattage bulbs so it is very dark with the shades drawn.
5.5
Anonymous
Okay
07-15-2017
Passable
Pros: The property
Cons: I was required to pay for a room that I could not use.
10.0
Anonymous
Exceptional
07-14-2017
Exceptional
Pros: Very well kept! Clean. Staff very helpful and friendly!
Cons:
10.0
Anonymous
Exceptional
07-12-2017
Great place for the price...
Pros: Comfortable beds, clean room. Great staff very helpful.
Easy to book, check out.
Cons: Maybe make sure children are not in the jacuzzi.
There was a birthday party where kids were all over the pool area.
And the water didn't seem clean.
8.3
Anonymous
Very Good
07-09-2017
Very good
Pros: Location and most of the staff.
Cons: Breakfast was good but not great. 1 or 2 of the staff could have been friendlier and more helpful.
8.8
Anonymous
Excellent
07-06-2017
Confortable
Pros: The bed extra comfy
Cons:
7.5
Anonymous
Good
06-29-2017
It was an overall Okay...
Pros: The customer service was excellent. The staff is kind and patient. The lobby area was nice and maintained.
Cons: I didnt like the hallways and the layout of the Hotel. The room eas descent.
9.6
Anonymous
Exceptional
06-20-2017
Great value for short term...
Pros: Easy check in! Hotel staff was accommodating. My parents loved that the beds were made when they came back.
Cons: Everything was awesome
5.0
Anonymous
Fair
06-20-2017
Value but you get what...
Pros: Proximity to The Henry Ford
Cons: Locale in tough looking neighborhood and highway noise in our room
7.5
Anonymous
Good
06-19-2017
Beds comfortable
Pros: Staff very friendly and helpful. Beds comfortable.
Cons: Location. Cable tv out all morning before checkout and wifi terrible.
7.1
Anonymous
Good
06-19-2017
Room
Pros: Comfortable beds.
Cons: However, had to switch rooms upon arrival.
8.8
Anonymous
Excellent
06-18-2017
Fabulous
Pros: Property was very nice clean, new, rooms very nice
Cons:
10.0
Anonymous
Exceptional
06-16-2017
Excellent Stay
Pros: The jacuzzi run was amazing. The bed was comfortable and bed linen was clean. The kitchen area was clean. The hot breakfast was hot and fresh.
Cons: The corners of the carpet could have been vacuumed better because there was crumbs and an old bandaid in the corner at the head of the bed.
10.0
Anonymous
Exceptional
06-15-2017
Exceptional
Pros: Price point. Very comfortable.
Cons: Issue with computers on check in. Some update on corporate side. Managers and front end staff did an excellent job of checking every one in with the computer issue
10.0
Anonymous
Exceptional
06-07-2017
Good value and friendly staff
Pros: Liked our room. The staff was accommodating and friendly. We got hot chocolate chip cookies from Chris, the manager. We also liked the restaurants close by. Great experience over all.
Cons: Nothing
10.0
Anonymous
Exceptional
06-07-2017
Great place to stay
Pros: I loved my room. Being able to control the air conditioner. The bed and pillows are so comfy. The hot tub was everything. The bathroom in the room was amazing and spacious. It was just so nice.the location is great because it's ducked off. My man and I loved our stay!
Cons: Well the elevator was a little hot. Nothing was really bad.
10.0
Anonymous
Exceptional
06-05-2017
Exceptional
Pros: Large pool, good breakfast.
Cons:
10.0
Anonymous
Exceptional
05-27-2017
Fantastic stay
Pros: easy access to downtown
Cons: need more variety for breakfast
10.0
Anonymous
Exceptional
05-15-2017
Exceptional
Pros: Totally satisfied with the property - especially enjoyed the hot tub!!
Cons:
9.6
Anonymous
Exceptional
05-15-2017
Cozy and comfortable!
Pros: Everything! It was amazing!
Cons: Everything was perfect!
8.8
Anonymous
Excellent
05-09-2017
Fabulous
Pros: Very comfortable staff very friendly
Cons: Noisy guest in an out all night
4.2
Anonymous
Disappointing
05-08-2017
Very disappointed
Pros:
Cons: Noise in hallways kids the room maids knocking on my door at 10 am and 10:30 am i was locked out of my room and entry doors at 10:30 had to walk all the way around to front desk nobody there for about five minutes or more standing in my pajamas cause I was locked out desk person reset my card she would not help me when I asked for a manager just gave me a card
8.8
Anonymous
Excellent
05-07-2017
I like the staff so...
Pros: The staff are sk freindly especially Mr. Ghaith .
Cons: Nothing
10.0
Anonymous
Exceptional
04-27-2017
Great value
Pros: My daughter is moving to MI in a month and we came to get her house ready for move in. This facility was in a great location for us. It was easy to get everywhere we needed to go. The staff was friendly and the hotel was clean.
Cons:
8.8
Anonymous
Excellent
04-26-2017
quite new and looks clean
Pros: There're cookies in the hall, very delicious! Breakfast is good too.
Cons:
9.6
Anonymous
Exceptional
04-25-2017
Exceptional
Pros: The Bed Was Super Comfortable, Breakfast Was Good, & The Indoor Pool Was Nice.
Cons:
8.3
Anonymous
Very Good
04-25-2017
Very good
Pros:
Cons: Beds need upgrading
5.8
Anonymous
Okay
04-16-2017
Okay
Pros: Bed and bath were okay!
Cons: Poor breakfast! Cheep paper plates, plastic forks, knives and spoons! Even no coffee machine! I don't like that kind of poor service to the customers.
9.2
Anonymous
Wonderful
04-11-2017
Superb
Pros: Room was clean and staff extremely friendly and helpful
Cons:
9.6
Anonymous
Exceptional
04-06-2017
Exceptional
Pros: The king suite was wonderful. The shower and jacuzzi was amazing!
Cons: It was a
7.9
Anonymous
Good
04-06-2017
Good
Pros: A later check out time
Cons:
8.3
Anonymous
Very Good
04-05-2017
Very good
Pros: The bed was very comfortable and the room was a great size.
Cons: I did not like the fact that I had to put a $100 deposit down because my card was considered a debit card. I have never had an issue using the same card at previous locations. I believe that should have been stated when I booked the room.
8.3
Anonymous
Very Good
04-05-2017
Other than hot tub not...
Pros:
Cons: I was supposed to have a two person hot tub room..so was quite disappointed when I was told I couldn't have it....i had an email ..but my phone had to be reset so couldn't show them...my back was very much looking forward to the hot tub...they said at comfort inn that it was bookings fault...so other then that it was good...but that not having hot tub was a big let down...
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