Hampton Inn Ann Arbor North

AAA Inspector Rating
8.7
Very Good
65 Guest Ratings
2300 Green Rd
Ann Arbor, MI 48105- Map It
Members save up to 10% and earn HHonors™ points when booking AAA rates!
Photos
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AAA Inspector Notes
Located just off the expressway, this property is close to the University of Michigan and downtown. Recently refreshed guest rooms include multiple ports for device charging and fluffy duvets. The fitness center is small but the front desk staff can give you a complimentary pass to a nearby gym. There is an Applebee's connected to this property so you do not need to travel far for a quick meal. Smoke free premises. 129 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 23 exit 41 (Plymouth Rd), just nw. 2300 Green Rd 48105.
AAA Benefit
Members save up to 10% and earn HHonors™ points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, area transportation-within 5 mi.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 65 guests
Showing reviews 1 - 5 of 50
7.5
Catherine
Good
young couple
09-06-2016
Pros: the staff were all very cheery and friendly, the location was convenient for our needs, and an overall good value.
Cons: the shower was dirty, hair on the walls, and our bath towel was wet though we hadn't used the bath at all, which made me wonder if they'd changed it...
7.1
Althea
Good
family with young children
08-31-2016
Pros:
Cons: Bathroom too small and not enough counter space. Door very squeaky!!! Room just seemed too crowded.
7.5
Not
Good
family with young children
08-25-2016
Pros: The staff was very friendly
Cons: Price was inflated because of area events, which was unfortunate seeing how we were down for an appointment at Mott Children's hospital.
4.2
Disrespected
Disappointing
family with older children
08-18-2016
Pros:
Cons: Be careful with this hotel! I love Hampton Inn but this one put a bad taste in my mouth! NO matter how you spin it, unauthorized use of a card on file is fraud or stealing, especially when there are no inncidentals and the room was paid for in advance. I had reserved a room under booking.Com in which I was not to be charged for the room until arrival. We prepayed once there and the staff "accidently" charged the card I reserved the room with as well. Thus, I paid three times for two nights! Accidents happen,however when staff refused to print out a receipt and management refused to return my calls about the overcharge things went from bad to worse. I had to make a formal complaint with corporate in which I was told they were told the matter had been taken care of. This was not the case and in the end after over a week of daily hours on the phone with everyone but a manager I was finally connected to a supervisor who had returned money to an incorrect account, refused to fix the problem or refund my stay and told me she, nor her staff had done anything wrong. In fact she had the audacity to state that it was I who was at fault because I booked through a 3rd party site. I have never been so disrespected and appalled by\at a hotel in my life and we travel often and far. When it came down to this experience it was clear that this hotel has hired several unethical, dishonest, and incompetent staff who clearly did not want to take responsibility for the plethora of mistakes made and passed the buck to who ever they could "transfer" the call to. The owners may want and need to make some changes here, starting at the top. Even the facilty is hard to recommend. The pool was freezing, our room's floor was dirty in spots, and breakfast was mediocre at best. Stay at the Holiday Inn near the mall if you are in Ann Arbor, they have a wonderful facility and an excellent staff and this hotel could take notes from them!
9.6
Alan
Exceptional
mature couple
08-17-2016
Pros: Very helpful front desk, directions, free bottled water because it was so hot
Cons: Drapes did not draw shut and only had sheers. Used a safety pin to close drapes. TV remote did not have a sleep timer. I like to fall asleep to white noise of a TV and then have it shut off automatically
Showing reviews 1 - 5 of 50