Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
These well-designed colorful rooms are spacious and feature contemporary décor. One- and two-bedroom suites include full kitchens while studios have efficiencies. In additional to a traditional breakfast, there's also an Asian option. The outdoor sports court, pool and grilling area are popular with long term guests.
Smoke free premises. 118 units, some two bedrooms, efficiencies and kitchens. 3 stories, interior corridors. Accessibility (Call).
Pros: The size of the 2-bedroom was perfect for my husband and I along with our 3 adult children. Beds were great!
Cons: Wish we would have known that we could get better rates by going directly to their website using our AAA card!!
7.9
Anonymous
Good
07-25-2017
Good
Pros: Room size
Cons: Very thin walls. Bathroom a little dirty (tiles, stain on ceiling)
10.0
Anonymous
Exceptional
07-22-2017
A REALLY NICE PLACE TO...
Pros: The room was immaculately clean and well appointed. I had very early mornings so I could not utilize the breakfast, but the breakfast area was airy and lovely.
Cons: The water pressure in the shower was weak and often there were vast changes in water temperature......ranging from very hot to ice cold.......it happened to me 3 times during my stay.
10.0
Anonymous
Exceptional
06-30-2017
Best kept secret in Auburn...
Pros: The room is extremely sunny and bright. The beds and the linens are fresh and new. The carpet, paint and curtains are all new and fresh. The kitchens - same - new and wonderful. The hotel is quiet. The breakfast is hearty. The pool is really great for the family. The hotel is quiet. The sofa bed is not comfortable, don't depend on it for a bed. It's definitely not comfortable for a teenager and beyond. The bathrooms sparkle, perfect.
Cons: Sofa bed.
10.0
Anonymous
Exceptional
06-29-2017
Exceptional
Pros: The set up of the room
Cons:
7.5
Anonymous
Good
06-19-2017
Good
Pros:
Cons: Kind of in a location that is either growing or dying. Several empty buildings on opposite corners. No bath fan.
10.0
Anonymous
Exceptional
06-18-2017
Exceptional
Pros: Decoration and clean
Cons:
10.0
Anonymous
Exceptional
06-07-2017
Excellent
Pros: As soon as you enter the facility at reception you are greeted by a warm smiling face. I personally travel globally for work. This is one of the nicest hotels I have stayed at recently. The staff (cleaning, grounds keeping) always say hello and are smiling. The facility would be highly recommended for people of all ages and families. It is a clean, quiet and relaxing environment. Sounds like I wrote their next brochure here, but it's all true. I would stay again upon my next visit to the area.
Cons:
7.5
Anonymous
Good
03-13-2017
Good
Pros: Two bedroom suite
Cons: Outside pool
10.0
Anonymous
Exceptional
03-05-2017
Exceptional
Pros: Breakfast was delicious and such nice options to choose from. Rooms were very comfortable and spacious.
Cons:
10.0
Anonymous
Exceptional
02-22-2017
THIS HOTEL IS ONE OF...
Pros: EVERTHING
Cons: NOTHING
9.6
Anonymous
Exceptional
02-21-2017
Fabulous hotel for large family
Pros: The size of the room and the kitchen. Two beds in one room, one king in the other, plus two baths and three tv's...it was great.
Cons: it was perfect.
7.5
Anonymous
Good
12-20-2016
Good
Pros: Decorations were very cute
Cons: Employees in the morning were very loud and obnoxious. They had very loud private conversations with each other.
10.0
Anonymous
Exceptional
12-13-2016
Exceptional
Pros: Bed was nice. Layout more than adequate.
Cons: None.
9.6
Anonymous
Exceptional
10-11-2016
Exceptional
Pros: Room had everything we needed and was clean. Staff was nice and friendly.
Cons: Was not aware of the $50 deposit but will be returned to my card within three days.
9.6
Anonymous
Exceptional
09-27-2016
nice get away
Pros: I like the bed and shower. I also like the privacy, very peaceful. The kitchen was good for extra in the room.
Cons: Wish the TV had more channel options or dvd. Paper view channels would be a nice add.
7.1
Anonymous
Good
09-20-2016
Good
Pros: Bed was nice. Room was very accommodating.
Cons: Dog hair on bathroom floor. People hair in shower...
10.0
Anonymous
Exceptional
09-08-2016
Wonderful stay, clean, friendly, PET...
Pros: The room was very clean, everything was fully stocked for us and pet friendly!!!
Cons:
10.0
Anonymous
Exceptional
07-18-2016
Never heard of Sonesta but...
Pros: Very clean. Bed very comfortable
Cons:
8.3
Anonymous
Very Good
07-07-2016
Will stay again.
Pros: Bed was the comfiest out of many other hotel stays. Great to have a fridge
Cons: Air conditioner not affixed properly
8.8
Anonymous
Excellent
06-30-2016
Overall, I was very happy...
Pros: Loved the shampoo & soap dispenser in the shower. Good quality equipment in exercise room. Loved the comfortable bed and super soft sheets.
Cons: Not enough wash cloths in bathrooms. Not enough towels for kitchen. No blender in kitchen.. Did not care for the eggs or bacon. More fresh fruit instead of canned.
9.6
Anonymous
Exceptional
06-26-2016
Home Away From Home
Pros: The bed was amazingly comfortable. It was nice to sleep in a hotel bed softer and more comfortable than our own, for a change. We loved the mini kitchen. We are vegans and needed to pack some food for breakfasts and lunch, so it was a lifesaver. It was very quiet. Almost everything about the hotel was just great. We were sad to leave our home away from home.
Cons: The dish washer beeped during the night unless we ran it, which felt wasteful because we had only used one of the dishes. Also, it took us a very long time to realize that the controls on the AC unit didn't control it and we had to change the thermostat in the room in order to turn it up or down. Some directions for the appliances mah have been helpful.
9.6
Anonymous
Exceptional
06-22-2016
Bridal Party
Pros: Everything was amazing. The food was good, staff was so friendly! Lots of room to get ready for wedding.
Cons: No hot tub.
10.0
Anonymous
Exceptional
06-21-2016
Excellent Stay!! Friendly Staff, Clean...
Pros: Excellent stay. Staff was wonderful. Rooms were spacious and clean. We would stay there again for sure.
Cons: Breakfast could have been better. More hot options.
7.5
Anonymous
Good
04-25-2016
It was nice to get...
Pros: How dark the blinds made the room.
Cons: I didn't like how close the bathroom was to the bed.
10.0
Anonymous
Exceptional
04-18-2016
Clean friendly hotel!
Pros: Convenient to our destination and comfortable for all 5 of us!
Cons:
9.6
Anonymous
Exceptional
04-10-2016
Staff and facilities bright and...
Pros: Bright, clean and modern design. Staff super friendly and helpful. Breakfast better than most hotels.
Cons: Pillows not so comfortable
9.2
Anonymous
Wonderful
03-28-2016
Top Notch!
Pros: Room was immaculate; liked the suite design; USA Today available.
Cons: It was raining heavily on arrival. It would have been wonderful to drive under a canopy when unloading so
nothing -- including people -- would not get wet.
9.6
Anonymous
Exceptional
03-03-2016
Exceptional
Pros: The place is beautiful and the breakfast was wonderful.
Cons:
9.6
Anonymous
Exceptional
02-24-2016
Exceptional
Pros: Loved the kitchen in the room. Breakfast was great.
Cons:
9.2
Anonymous
Wonderful
02-23-2016
Great choice of hotel
Pros: Rooms were adorable and beds super comfy.
Cons: Dishes/coffee pot could have been a tad cleaner. But other than that no complaints.
6.7
Anonymous
Pleasant
02-16-2016
Overnight stay to the outlet...
Pros: Lay out of suites the hot breakfast and fully equipped kicthen
Cons: The cleanliness of bathrooms
8.8
Anonymous
Excellent
01-22-2016
Warm room, cold shower...
Pros:
Cons: Really the only problem was the water in the shower was not hot. I don't know if that was temporary problem, and I didn't complain about it because once I knew it it was too late to do anything about it. It's too bad, because everything else about the place I liked, the breakfast, the staff, the rooms, were all top notch.
10.0
Anonymous
Exceptional
01-04-2016
Best place to stay,for a...
Pros: Everything about this place was just beautiful. The staff, facility and service was great.
Cons: There's nothing I didn't like about this place.
10.0
Anonymous
Exceptional
01-03-2016
Exceptional
Pros: The stuff was so helpful and nice. Our room was wonderful felt more like a apt then a hotel very clean and quit
Cons:
8.3
Anonymous
Very Good
01-03-2016
If your looking for a...
Pros: The full kitchen the cleanliness and most of all the extremely comfortable beds..we slept like babies....
Cons: There really wasn't anything not to like your prices are fair and overall it was a great experience !!!
10.0
Anonymous
Exceptional
01-01-2016
No complaints. Will continue to...
Pros: Clean!
Cons:
5.8
Anonymous
Okay
12-11-2015
Okay
Pros: Big room
Cons: Room was not very comfortable. Fitness room was bad.
8.8
Anonymous
Excellent
11-25-2015
Overall good experience
Pros: Staff very helpful, courteous, friendly,
Location is awesome,
Rooms very clean,
Bed very comfortable,
Decorated beautifully
Cons: Walls too thin,
Could hear walking around above at all hours,
Bed practically in bathroom,
No shower fan,
Tv too small to be so far from bed,
Noisy fridge, heating unit
5.4
Anonymous
Fair
11-24-2015
Great place for families
Pros: We loved our suite. It was spacious and the beds were comfortable.
Cons: The room was not cleaned properly. The first day it wasn't cleaned all together, but the next day, the beds were sloppily made, the pillows were never picked up off the floor, the trash was not emptied. No vaccumming done or cleaning of the bathroom.
10.0
Anonymous
Exceptional
11-14-2015
Highly would recommend!!
Pros: The staff was very happy, helpful and always letting us know that if we needed anything, just ask. This hotel was extremely clean and smelled like it was sanitized well. Loved everything about it.
Cons:
10.0
Anonymous
Exceptional
11-09-2015
Perfect!
Pros: Great colorful rooms, went there for a concert at the Palace and the location was perfect, great staff, very clean, kitchen is perfect.
Cons:
8.8
Anonymous
Excellent
10-30-2015
Fabulous
Pros: Perfect
Cons:
7.1
Anonymous
Good
08-30-2015
Good
Pros: Clean close to everything and in a safe area.We love having breakfast also.
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