The lobby of this property located near retail stores and restaurants is decorated in hues of blues and gray and has oversize couches and a communal table. Some guest rooms face a quiet wooded area.
Smoke free premises. 60 units. 2 stories (no elevator), interior corridors.
Pros: Very nice hotel, clean, nicely furnished and decorated. Very good hot breakfast. Quiet although in a bustling area. Location near shopping, restaurants and I94.
Stayed four nights this year, five nights last year.
Cons: Upholstered chair in room needed a good cleaning.
8.8
Charles
Excellent
family with young children
09-15-2016
Pros: The breakfast was excellent as well as the staff.
Cons: The size of the beds and the hardness of the beds and pillows.
7.5
Cindy
Good
family with young children
09-14-2016
Pros: Breakfast and pool were very nice
Cons: Rooms seemed small
9.2
Jane
Wonderful
family with young children
09-05-2016
Pros:
Cons: Red Roof Inn sharing parking lot. Too close quarters.
9.2
Anonymous
Wonderful
family with older children
09-03-2016
Pros: Friendly and helpful staff. Good location near roads, mall, zoo, restaurants. AC very good in room.
Cons: Not enough kinds of juice at breakfast. More fruits needed. A hot tub would be good next to the pool.
7.5
Mary
Good
mature couple
08-28-2016
Pros:
Cons: The beds were uncomfortable and very bad for my back and my daughter's back.
10.0
Michael
Exceptional
Traveling as Couple
08-25-2016
Pros: Cleanliness
Cons: Price
7.9
Anonymous
Good
family with young children
08-24-2016
Pros: Friendly staff and clean rooms.
Kids enjoyed pool.
Cons: Absence of hot tub.
No elevator - not really a problem in a 2-story hotel.
3.8
Unhappy
Poor
mature couple
08-21-2016
Pros: The food was hot and plentiful at breakfast
Cons: The room smelled of mildew and mold,determined it was the carpet. The tub backed up and water never did get hot in the sink or shower, just warm.There wasnt enough towels for 2 people.The pool indoor was freezing cold.
9.2
M
Wonderful
mature couple
08-20-2016
Pros: We liked the hotel was close to other things.
Cons: The homeless walking outside the hotel trying to get handouts
8.3
Jill
Very Good
family with older children
08-20-2016
Pros: The hotel was beyond what we expected for the price! Great location right off the highway!
Cons: Front desk staff wasn't very friendly, but it did not affect our stay.
5.8
Paul
Okay
solo traveller
08-19-2016
Pros: Location to an interstate was very good. The room was quiet. The bed was reasonably comfortable.
Cons: The room had a slight musty smell. The carpet was not entirely vacuumed. Only a few Danish were available even though I was one of the first there for breakfast. I stayed here based on others' reviews and was somewhat disappointed.
6.7
Steve
Pleasant
family with older children
08-19-2016
Pros: Friendly staff, Comfortable room, and Good breakfast.
Cons: The pool was dirty and looked like it was not maintained properly. The reason we paid extra for a motel in the area was to have one with a pool...what a big disappointment.
7.5
Michael
Good
mature couple
08-17-2016
Pros: CLOSE TO THE ZOO, CASINO AND OTHER PLACES WE WANTED TO VISIT.
Cons:
8.3
Raymond
Very Good
family with older children
08-14-2016
Pros: The bed was very comfortable in comparison to other places we have stayed.
Cons: We like to swim yet the pool water temperature was cold.
8.3
Lauren
Very Good
family with young children
08-08-2016
Pros: The rooms were nice and clean with a working smoke detector and carbon monoxide alarm. Unlike the red roof inn we stayed at the previous weekend, it was 10 times better all around.
Cons: The beds were not as comfy as I would have liked them to be but other than that we had a great stay.
6.7
Jeffrey
Pleasant
mature couple
07-05-2016
Pros: Room was comfortable, breakfast was good.
Cons: Towels were like sandpaper and because we forgot to remove the do not disturb sign they never cleaned our room. Maybe they should have called or knocked?
7.9
Sharon
Good
solo traveller
07-03-2016
Pros: Everything was nice and clean and everyone very friendly. Breakfast was very nice. Housekeeping girls always said hello with a smile.
Cons: Shower curtain was wayyyyy too small..it was impossible to shower without flooding the floor...I felt I had to take a bath instead..due to this.
7.5
Beth
Good
mature couple
07-01-2016
Pros: Great location.
Cons:
5.0
Dianna
Fair
family with young children
06-28-2016
Pros: Staff was friendly
Cons: Pool was cold, dirty and no hot tub
7.5
Marian
Good
mature couple
06-21-2016
Pros: Staff was friendly and attentive. The king size bed was comfortable. This is the second time we stayed in this hotel.
Cons: Shower curtain was missing when we checked in (but the front desk manager apologized and took care of it immediately).
6.7
Nicole
Pleasant
family with young children
06-15-2016
Pros:
Cons: The carpet was dirty; hallway needed vacuuming, and outside of our room it hadn't been done during our two-night stay.
7.1
Lisa
Good
mature couple
06-14-2016
Pros: Staff was very friendly and helpful. Great location right off the interstate and close to shopping or the zoo.
Cons: Seemed like the building was sinking. Uneven floors and patched ceilings. Looks like they are working on it though. Unfortunately the king bed was extremely uncomfortable.
5.4
Patricia
Fair
family with older children
06-08-2016
Pros: Dean who checked us in was extremely rude. He also laughed when I asked where the elevators were. I told him it may have been nice to inform a senior citizen there are no elevators when placing them on a second floor. He said you were already placed. He then answered me by saying there were no rooms left on the first floor and that this happens when you book through a third party. He was very very rude. I would never stay here again when I come to visit my family nor will I ever recommend this property. My health is such that I could barely make it up and down the stairs. Dean found it all amusing and kept talking about the woes of third party booking. Your staff is what sells your services. VERY DISSATISFIED!!!!!!!
Cons: Read above
9.2
Hiram
Wonderful
family with young children
05-27-2016
Pros: Staff was very friendly. Breakfast was good.
Cons: Vending machine was empty and didn't take coins or dollar bills. Pool area was nice but very cold when fan was on
7.0
Bradley
Good
Traveling as Couple
05-10-2016
Pros: Dual exits
Cons: Lack of elevator. Second entrance closes at 12pm
10.0
Hugh
Exceptional
solo traveller
05-04-2016
Pros: I have stayed here for 4 weeks now and plan on staying here several more weeks due to work in the area. I am always pleased with everything about this place. Breakfast is awesome. The desk personal are always helpful, courteous and pleasant. Alicia especially has been an excellent person to see each time I arrive and throughout my stay. Always a smile on her face. She has gone above and beyond to see that all of her guests are having a great stay. The young man with the red hair and the young lady that I see in the mornings are super nice as well. Great job you guys. You all should be commended. I will recommend this place to everyone I can. THANKS AGAIN!!
Cons: Can't think of one thing, really.
10.0
Janice
Exceptional
mature couple
05-01-2016
Pros: The bed was very comfortable and we were able to make the room pretty dark. All in all a good experience.
Cons:
10.0
Donovan
Exceptional
solo traveller
04-16-2016
Pros: Friendly staff and very clean and literally minutes away from any store imaginable.
Cons:
8.3
Shelly
Very Good
family with older children
04-10-2016
Pros: Very good value, pool was fine for kids and nice to be able to walk to Culver's for dinner
Cons: Later checkout
10.0
Antoinette
Exceptional
solo traveller
04-10-2016
Pros: Very accommodating front desk staff!
Cons:
7.1
Diane
Good
mature couple
03-18-2016
Pros: The staff was well organized and communicated to one another on a matter of special needs. It was impressive, frankly.
Cons: A fair amount of noise between rooms and from room above.
9.6
Marilyn
Exceptional
mature couple
03-18-2016
Pros: We were traveling home from Michigan to Kentucky and checked in late. Desk staff were very accommodating. Room was well kept and the facility was quiet. Breakfast was standard but hot and fresh.
Cons:
9.2
Christina
Wonderful
family with older children
03-15-2016
Pros: Staff very helpful. Great selection on breakfast items.
Cons: Red roof inn next door, fight next door at 4 am loud yelling. Police showed up.
8.3
Lori
Very Good
mature couple
03-01-2016
Pros: The staff was extremely friendly, made us feel at home.
Cons: The hallways were chilly and so was the pool area, you expect to not have to wear a jacket around the pool. The breakfast was ok, about the same as any hotel food.
8.3
Mary
Very Good
solo traveller
02-28-2016
Pros: Clean and quiet. Culver's is right next door.
Cons: The back door was never locked, should have a key entry. The microwave had to be set on the floor to be plugged in and then it didn't work.
2.5
Unsatisfied
Poor
family with older children
02-23-2016
Pros:
Cons: Ants all over the room! Door latch in room was broken. Room was not vacuumed (popcorn kernels on floor) no hot tub in pool area, when towels were replaced, only one was cloth was given. Food was less than mediocre. Staff was not friendly. Our room obviously used to be a smoking room and smelled awful. Beds were hard and uncomfortable. Toilet paper holder missing screws and falling down. Definitely not worth the money spent. We will NOT stay here again
8.3
Bryan
Very Good
family with older children
02-10-2016
Pros: Quiet. Comforrable
Cons:
10.0
Stephen
Exceptional
family with older children
01-06-2016
Pros: We just stopped for the night on our road trip. Staff was friendly, room was clean and comfortable. Breakfast was tasty, with an interesting bonus.
Cons:
7.9
Steven
Good
family with young children
11-12-2015
Pros: The staff was nice and the price was good for what we got.
Cons: Bed was uncomfortable and rough sheets. The breakfast was nothing special.
5.8
Sherrie
Okay
mature couple
10-05-2015
Pros: The lobby had a nice seating area and the breakfast room was nice. Although we did not use the pool it looked like a very nice area.
Cons: The carpets were dirty, the towels thin and scratchy, and the pillows were very small and lumpy.
4.6
Bruce
Disappointing
mature couple
10-04-2015
Pros: Staff was nice. Price was right.
Cons: Really dirty carpeting in rooms. Bed not really comfortable like most Best Westerns that upgraded a few years ago. Pillows were a joke, not even a regular size. Reminded me of giant inflated chicklet. The towels were threadbare, not as nice as what I wipe my car off with. Light at night comes in from all the way around the entry door...weird. I would not recommend this place.
10.0
Kevin
Exceptional
mature couple
06-30-2015
Pros: Great room very clean freinly staff great breakfast
Cons:
6.3
Dennis
Pleasant
mature couple
04-12-2015
Pros:
Cons: For $147.00 this facility was not worth the price. They served micro wave eggs and turkey bacon.
5.0
Danielle
Fair
mature couple
03-03-2015
Pros:
Cons: Small room tv was crapy and had no channels to pick from not even HBO
2.5
Arlinda
Poor
mature couple
03-03-2015
Pros: Nothinh
Cons: Everything even when I tried to leave you didn't wanna give me refund
9.6
Marie
Exceptional
solo traveller
02-18-2015
Pros: Friendly staff
Cons:
6.3
Tami
Pleasant
family with young children
12-30-2014
Pros:
Cons: The breakfast was not manned, was cold and not refilled on a timely basis. Waited for refills on bacon and other things for almost half hour. Only ONE person manning BOTH breakfast and front desk. Does not work.
7.5
Thomas
Good
solo traveller
11-20-2014
Pros: Convenient location and quiet
Cons: No elevator to the second floor.
7.5
Richard
Good
solo traveller
10-19-2014
Pros: Breakfast was well done good basics to start the day. Room was clean and comfortable.
Cons: Our stay was fine no real issues of dissatisfaction.
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