Best Western Benton Harbor-St. Joseph

AAA Inspector Rating
8.7
Excellent
100 Guest Ratings
1592 Mall Dr
Benton Harbor, MI 49022- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.4
Bath3.0
Public Areas3.1
ARATED
AAA Inspector Notes
The chalet-like lobby is finished with rough cedar, fieldstone and contemporary furnishings. Guest rooms feature a rich blue accent wall, triple-sheet bedding and dark wood furniture. Amenities include a nicely landscaped courtyard with a gazebo and an indoor-outdoor pool. Smoke free premises. 98 units. 2 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-94 exit 29 (Pipestone Rd), just n to Mall Dr, then just w. 1592 Mall Dr 49022.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated outdoor, heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 100 guests
Showing reviews 1 - 5 of 50
9.6
Focusfactor
Exceptional
solo traveller
10-15-2017
Wasn't there for much time...
Pros: Good to have water available for sale. Bed was comfortable. Towels were changed daily. Television in the fitness room.
Cons: I wanted to print out my boarding pass - there didn't seem to be any open USB slots on the computer - keyboard and mouse took them both. And the photocopier (printer?) didn't seem to be listed among the available printers on the computer so I assumed you could not print to them. I was looking for a place to plug in my headphones for the television on the treadmill but neither I nor the front desk worker could find one. It would be good to have a bell or something to alert the front desk person that someone needs service.
10.0
Francisco
Exceptional
young couple
10-09-2017
Will b back.
Pros: Staff extremely helpful, breakfast good, easy access to highway.
Cons: 1st floor when I asked for 2nd.
4.6
Leslie
Disappointing
solo traveller
10-08-2017
My credit card info was...
Pros: When comfort suite had a vacancy i went there
Cons: Eggs without cheese
9.6
Michelle
Exceptional
review category group of friends
09-28-2017
I thought it was a...
Pros: I was a little nervous when I read a few reviews that mentioned the motel had a smoky smell, and the cleanliness could be improved. I decided to take a chance, and I am glad I did! The location was great- right off the highway. All the staff was very friendly. At the front desk, they had a sign that clearly stated their strict no smoking policy. I figured they must have taken earlier reviews to heart. We enjoyed the pool area. It seemed very clean. . The room was very clean, and the beds were comfortable. Overall, a great value!
Cons: The Jacuzzi wouldn't bubble, but it wasn't a big deal.
7.5
Rebecca
Good
young couple
09-27-2017
Our room was great!!! Bed...
Pros: One of the ladies providing breakfast was so sweet and accommodating. The food was low and she saw me waiting and went out of her way to get me eggs, potatoes, sausage fresh and hot. She was very, very sweet and so upbeat.
Cons: Access to elevator versus where our room was. Very heavy luggage to drag up the stairs.
Showing reviews 1 - 5 of 50