Holiday Inn Express & Suites Benton Harbor

AAA Inspector Rating
8.7
Very Good
70 Guest Ratings
2276 Pipestone Rd
Benton Harbor, MI 49022- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.2
Bath3.0
Public Areas3.1
ARATED
AAA Inspector Notes
Located just off the expressway, this handsome brick building sits adjacent to a family-style restaurant. Guest rooms are spacious with pod-style coffeemakers and wireless-enabled radios. A manager's evening reception is held Tuesday and Wednesday. Smoke free premises. 78 units. 3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-94 exit 29 (Pipestone Rd), just se. 2276 Pipestone Rd 49022.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 70 guests
Showing reviews 1 - 5 of 50
7.0
Anonymous
Good
08-11-2017
Pros: Good clean property and guest rooms. There is a fireplace in the lobby.
Cons: One of the main power outlets at the work desk had a short in it.
6.0
Anonymous
Pleasant
08-11-2017
Pros: A clean room and friendly staff. Brief interactions with staff when necessary and an expedited check in/out process.
Cons: The door to the room was a bit short allowing quite a bit of light to shine underneath. Nothing a folded towel couldn't fix, however.
9.2
Anonymous
Wonderful
08-13-2017
Pleasant stay...no problems.
Pros: Room was clean, comfortable, and furnished nicely. The staff from desk clerk, to cleaning ladies, to woman putting away breakfast foods and cleaning up breakfast area were all quite friendly. When we checked in the clerk told to us to help ourselves to coffee, tea, or some fruit. She also told us where the pool and fitness center were located. The hotel and room were quiet and we slept well. They even let us check out at 11:30 instead of 11:00.
Cons: I had requested a quiet room away from the elevator, however our room was right by the elevator. We asked if there was another option, but she said people feel the side by the highway is more noisey, but kindly told us our options. We chose to keep the room by the elevator and it was actually fine. The elevator itself was a bit clunky and loud.
6.7
Anonymous
Pleasant
07-31-2017
The beds were comfy and...
Pros: We really liked the beds. Very comfortable.
Cons: The bathroom was a little hard to use. It was very small with door that took up a lot of the room. Light was flashing on and off. No comfy chair to sit in. Evidently there had been one there next to a floor lamp. Very bare bones room. TV had a very small screen. Next time we visit the area, we will try another hotel.
6.3
Anonymous
Pleasant
07-27-2017
Suite Not Sweet
Pros: Hotel canceled first night without a problem. The staff was friendly.
Cons: The lock on the door was not repaired properly. It looked like the room had been broken in to. I switched rooms for the remainder of stay.
Showing reviews 1 - 5 of 50