The Townsend Hotel

AAA Inspector Rating
8.7
Wonderful
34 Guest Ratings
100 Townsend St
Birmingham, MI 48009- Map It
Photos
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AAA Inspector Notes
Exuding style and class, this elegant European-style hotel is within walking distance of the trendy boutiques in downtown. Guest rooms are traditional in style and feature solid wood furnishings with drawers decorated with logo-covered tissue paper, overstuffed chairs and elevated beds. Bathrooms are elegant and luxurious with marble floors and marble vanities. Elegant crystal chandeliers and highly polished marble abound at this posh hotel. This is where the celebrities stay when they come to town. Smoke free premises. 150 units, some two bedrooms and kitchens. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Center. 100 Townsend St 48009.
Eco Certification
Green Lodging Michigan recognizes lodging facilities who are leaders in energy conservation, air quality and reduced water consumption and waste.
Parking
valet only.
Dining & Entertainment
Rugby Grille, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
pay movies, high-speed Internet, wireless Internet, safes. Some: refrigerators, microwaves, coffeemakers.
Sports & Recreation
exercise room, massage.
Guest Services
valet laundry, room service.
Terms
check-in 4 pm, cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 34 guests
Showing reviews 1 - 5 of 17
10.0
Adam
Exceptional
young couple
04-19-2017
Pros: Very clean facility. Staff was professional, friendly, and always there to help or ask if you need anything. The hotel is located within downtown Birmingham, which is upscale and has a lot of places to shop and dine.
Cons:
10.0
Mary
Exceptional
solo traveller
03-30-2017
Pros: Bedding was wonderful! Crisp clean sheets with a perfect weight down duvet. Wish I had it for home. Even the turn down service and chocolates were extra nice.
Cons: They charged my daughters charge card for one night because she checked in first, even though they held the room on my credit card . I had told them I would arrive much later but my daughter would get there first . When I checked in I repeated that. At check out I repeated that I wanted all charges on my credit card ... had the card in my hand. They assured me it was all taken care of as I wished but it wasn't!! . One night and the parking showed up on my (fresh out of college)daughter's credit card . They eventually fixed it. But it never should have happened.
9.6
Kate
Exceptional
family with young children
12-22-2016
Pros: Bed was super comfy staff paid extra attention and gave you needed things even without being asked like extra box of kleenex because I had a cold.
Cons: Things like coffee and tea in the room. Better wifi without paying for premium.
7.1
Jonathon
Good
family with young children
12-12-2016
Pros: The bed was like a cloud very comfy
Cons: Stained floors. The smell.
9.2
Brad
Wonderful
young couple
11-21-2016
Pros: Great location/clean rooms/quiet/great bed! Concierge and Stephanie at front desk very helpful finding dinner spot for us...much appreciated. Valet staff on the ball and moved fast with both drop off and getting car the next day...the water bottles a plus!
Cons: hefty price for aging hallways/crack paint/chipping/no pool or hot tub......would have expected pristine.
Showing reviews 1 - 5 of 17