Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Located on the edge of town, guest rooms feature comfortable, modern amenities and hyper-allergenic bedding. Close to many ski areas and trails, this property is a winter lover's delight.
Smoke free premises. 70 units. 3 stories, interior corridors. Accessibility (Call).
Cons: Very unfriendly staff, breakfast buffet was empty (and I mean really empty) at 8.30. I asked at the front desk if they could refill. The lady was very rude and told me that there's somebody at the buffet, who was not.
9.0
Verified Hotel Guest
Wonderful
Family with Teens
10-20-2017
Pros: Clean, safe, comfortable beds, great breakfast setup
Cons:
9.0
Ed
Wonderful
Family with Teens
10-20-2017
Pros: Great hotel, friendly staff, loved the pancake maker! :) The pillow choices and fridge in the room were great too.
Cons:
10.0
Will
Exceptional
Business Traveler
10-20-2017
Pros: The pool and hot tub were clean and very inviting. Staff was friendly and helpful with local recommendations. Would stay again
Cons: Pretty much a great stay at a great value. No major complaints (other than maybe the scrambled eggs at breakfast not being very good), but just glad to have hot coffee and cereal!
7.5
Anonymous
Good
mature couple
10-15-2017
Good
Pros:
Cons:
7.5
Linda
Good
young couple
10-12-2017
Good
Pros:
Cons:
8.3
Anonymous
Very Good
review category group of friends
10-04-2017
Very good
Pros:
Cons:
6.7
Joey
Pleasant
young couple
09-16-2017
Competent but disturbing
Pros: Fine place, nothing special but nothing about the room to complain about. The rooms themselves definitely were what you would expect. Staff was very kind to us upon arrival.
Cons: Fox news on the TV in the morning is miserable. Feeding your patrons such pathetic and biased news is irresponsible and disturbing. Speaking of feeding, the breakfast at this location is disgusting as well. Do you like corn syrup? I hope so, because it's hard to find anything without it here.
10.0
Anonymous
Exceptional
mature couple
09-14-2017
Exceptional
Pros:
Cons:
7.5
John
Good
young couple
09-11-2017
Good
Pros:
Cons:
9.2
Anonymous
Wonderful
young couple
09-06-2017
Superb
Pros:
Cons:
8.8
Jeffery
Excellent
solo traveller
09-05-2017
Fabulous
Pros:
Cons:
7.5
Robert
Good
young couple
09-02-2017
Good
Pros:
Cons:
7.1
Northern
Good
solo traveller
08-27-2017
It was fine
Pros: The room had a refrigerator and a microwave, bed was comfortable, room was clean.
Cons: would prefer a stand alone shower as opposed to a tub/shower combo
10.0
Robert
Exceptional
young couple
08-25-2017
Enjoyed very much
Pros: Very nice. Better than expected
Cons: Nothinh
8.3
Pam
Very Good
young couple
08-23-2017
Had a great stay except...
Pros: How helpful and courteous the staff was.
Cons: Really there were no complaints.
9.6
Deb
Exceptional
young couple
08-21-2017
Exceptional
Pros:
Cons:
8.3
Kaaron
Very Good
solo traveller
08-12-2017
Very good
Pros:
Cons:
7.1
Sam
Good
young couple
08-10-2017
Good
Pros:
Cons:
9.2
Diana
Wonderful
family with young children
08-04-2017
Cadillac Michigan
Pros: Clean scent throughout the hotel and room. Very comfortable room. Very sweet and kind staff. Best hotel customer service I have ever experienced.
Cons: The location is the only negative. But I would definitely stay here again.
10.0
Ronald
Exceptional
young couple
08-03-2017
Exceptional
Pros: Nice size room
Cons:
9.6
Cardalen7
Exceptional
solo traveller
07-31-2017
Lovely Cadillac
Pros: I didn't use the pool or eat the breakfast so I can't review these items. I liked the location. My room was very quiet. My room was cleaned and ready when I arrived. I requested an earlier check in because I drove 5 hours from Chicago.
Cons: I was told I wouldn't be able to pay my bill until I checked out even though my credit card was on file with the hotel. I had planned to pay $800.00 in cash and had to walk around my whole trip with this cash in my purse. I have never stayed at a hotel that required payment at the end and not the beginning.
When I requested a room cleaning the room was not vacuumed nor was anything dusted or the bathroom sink cleaned. Only surface things were done such as making the bed and new towels put out. My maid was friendly but I only requested 2 room cleanings for the 7 days I stayed at the hotel. A generous tip was left in anticipation that my room would be vacuumed, dusted and the sink cleaned. None of these things were done.
6.7
Nancy
Pleasant
family with young children
07-28-2017
Pleasant
Pros: Good breakfast well stocked
Cons: Location not near Interlochen or other interesting sites
7.1
Jon
Good
young couple
07-24-2017
Good
Pros: Cinnamon rolls
Cons: No water pressure
9.6
Anonymous
Exceptional
young couple
07-24-2017
Exceptional
Pros: Clean facilities and room, friendly staff, nice amenities
Cons: Nothing really.
10.0
Paul
Exceptional
review category group of friends
07-19-2017
Exceptional
Pros:
Cons:
9.6
H
Exceptional
family with young children
07-17-2017
For a quick, one-night stay...
Pros: The breakfast attendant was very kind to our toddler. The free coffee and creamers were excellent. Only had it in the morning, but it tasted fresh.
Cons: Our bathroom conditioner was partially used. I'm all for saving things - but you never know who was using it before. The floor by check-in was soaking wet a couple of times because it was the direct path from the pool to the rooms. Maybe a better rug system could've helped?
10.0
Manoj
Exceptional
family with young children
07-05-2017
Great place to stay!
Pros: Service cleanliness
Cons: Nothing
7.9
Jyoti
Good
solo traveller
07-04-2017
Good
Pros:
Cons:
7.9
Anonymous
Good
young couple
07-02-2017
Good
Pros:
Cons:
7.5
Anonymous
Good
young couple
06-26-2017
Good
Pros:
Cons:
7.5
John
Good
young couple
06-25-2017
Nice and predictable
Pros: Room was clean and predictable for a quick overnight stay.
Cons: Price seemed too high but maybe not for a seasonal tourist town.
7.1
Samantha
Good
young couple
06-22-2017
Good
Pros:
Cons:
9.2
John
Wonderful
family with young children
06-15-2017
Great for the whole family
Pros: Bed was amazing.
Cons: A little far from the business end of town
9.6
Darrell
Exceptional
young couple
05-30-2017
Exceptional
Pros:
Cons:
10.0
Barb
Exceptional
young couple
05-30-2017
Very clean and comfortable.
Pros:
Cons:
10.0
Flonewgro
Exceptional
solo traveller
05-27-2017
Exceptional
Pros: Clean, comfortable, well maintained. Good value.
Cons:
8.3
Andrea
Very Good
family with young children
05-08-2017
Very good
Pros: The breakfast was fantastic and the staff was very helpful and friendly.
Cons:
9.2
Anonymous
Wonderful
young couple
05-02-2017
Superb
Pros:
Cons:
10.0
Great
Exceptional
young couple
04-17-2017
Great stay
Pros: The green approach
Cons: Nothing
9.2
Michael
Wonderful
solo traveller
04-12-2017
Superb
Pros:
Cons: TV could be bigger
7.5
Christine
Good
young couple
04-10-2017
Nice hotel
Pros: My husband mentioned the biscuits and gravy were very good plus they had warm cinnamon rolls
Cons: Most expensive of our whole trip but a nice place and close to freeway
9.6
Khalila
Exceptional
review category group of friends
04-09-2017
Great Stay! Small Nitpicks.
Pros: I liked how kind the staff were and how nice the overall scent of the hotel was! I was also surprised, but certainly pleased, that there were two mattress types (soft and firm) in my room!
Cons: I would have appreciated a note letting me know that the bedside table lights do not turn on unless you turn on the light switch on the adjacent wall. I only realized this on the check out day! I had no idea since the other lamp didn't operate that way.
9.6
David
Exceptional
solo traveller
03-25-2017
Exceptional
Pros: Excellent and accommodating staff
Cons: Upgrade amenities -no toothpaste in a packet, give out a small tube
10.0
Lisa
Exceptional
review category group of friends
03-16-2017
Shredded some Z's after a...
Pros: I thought the rooms were very clean, and the staff were quite helpful. The pool was icy cold, and the hottub was steaming hot. :) The continental breakfast was really good and had quite a few choices of what to eat. Most times the shower is weak at hotels, but they had really good water pressure! Definitely plan to stay again!
Cons:
10.0
Lynda
Exceptional
family with young children
01-17-2017
Exceptional
Pros: Great breakfast, good variety
Cons:
9.6
Eric
Exceptional
review category group of friends
01-17-2017
Caberfae
Pros: Egggs were cold.. everything else was great
Cons:
7.1
Matt
Good
family with young children
01-17-2017
Good
Pros:
Cons:
8.3
Anonymous
Very Good
family with young children
01-17-2017
Solid experience for the price.
Pros: The room was clean and the front desk was friendly. This location met expectations for the price. Easy on/off from US131 for those traveling on to other points in the morning.
Cons: The breakfast was pretty basic. A little more fresh fruit would be an easy upgrade.
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