Located on the edge of town, guest rooms feature comfortable, modern amenities and hyper allergenic bedding. Close to many ski areas and trails, this property is a winter lover's delight!
Smoke free premises. 70 units. 3 stories, interior corridors. Accessibility (Call).
Pros: A warm welcome greeted us as we arrived. Our room was spotless clean and perfectly prepared as requested. Staff was friendly and smiled with every encounter. Just a perfect stay. Thank you so much.
Cons:
8.3
Runner
Very Good
family with older children
06-28-2016
Pros: The personnel at the front desk were very welcoming, accommodating and professional. Great location for visiting downtown Cadillac.
Cons: The first room we were placed into smelled like smoke - not the fault of the hotel. Also the elevator was on the slow side.
10.0
Marla
Exceptional
family with young children
06-27-2016
Pros: Very friendly staff
Cons:
10.0
Clint
Exceptional
family with young children
06-07-2016
Pros: The staff was very friendly and the hotel was very clean.
Cons: We had to check out pool towels from the front desk and return them or be charged.
7.0
Kathrin
Good
Traveling as Couple
05-23-2016
Pros: Rooms were spacious.
Cons: Very unfriendly staff, breakfast buffet was empty (and I mean really empty) at 8.30. I asked at the front desk if they could refill. The lady was very rude and told me that there's somebody at the buffet, who was not.
9.2
Debra
Wonderful
review category group of friends
05-21-2016
Pros: Hot tub
Cons: I was not satisfied
6.7
Michael
Pleasant
mature couple
04-20-2016
Pros: Beautiful room
Cons: Pool was not available, pancake machine did not work, eggs had been sitting there for awhile
10.0
Paul
Exceptional
solo traveller
03-21-2016
Pros: Friendly helpful staff.
Cons:
8.0
Verified Hotel Guest
Very Good
Business Traveler
03-07-2016
Pros: Clean room
Cons: Widows poorly insulated.
10.0
James
Exceptional
Group Traveler
02-19-2016
Pros: great breakfast and comfortable bed
Cons:
10.0
Michael
Exceptional
Traveling as Couple
02-09-2016
Pros: Great place good breackfast
Cons:
10.0
Anonymous
Exceptional
review category group of friends
01-10-2016
Pros: The evening front desk lady was extremely nice and accommodating!
Cons: The morning checkout lady was rude asking me how I got such a good rate for the night. She told me they NEVER book at that rate and don't expect to get that rate again. Made me not want to stay there again - certainly not good customer service!
10.0
Janet
Exceptional
review category group of friends
12-24-2015
Pros: My friends and I really enjoyed this trip
Cons:
8.0
Arvin
Very Good
Group Traveler
10-11-2015
Pros: It was clean, the staff was good, the breakfast was excellent.
Cons:
10.0
Verified Hotel Guest
Exceptional
Business Traveler
10-05-2015
Pros: Hotel relatively new. Nice and clean.
Cons:
10.0
Judith
Exceptional
mature couple
09-15-2015
Pros: The helpfulness and friendliness of the staff and convenience to freeway and town and amenities.
Cons:
4.2
Charles
Disappointing
mature couple
08-28-2015
Pros: Don't know . They could not find our reservation & offered one room for 3 seniors & a handicapped senior. This was simple not possible!
Cons: They charged our account for 2 rooms we did not get to use! Shameful practice & surly management!
10.0
Daniel
Exceptional
Family with Teens
08-25-2015
Pros: The staff was courteous,the hot tub was actually hot, and the pancakes at night were great.
Cons: Could have used one more blanket for sofa/sleeper but not enough of a problem to call.
10.0
Michael
Exceptional
Solo Traveler
08-23-2015
Pros: clean and very helpful staff
Cons:
10.0
Sung
Exceptional
Family with Young Children
08-17-2015
Pros: Breakfast, pool, customer service, clean room
Cons: Air conditioning water drip from floor above, slow draining sink
9.2
Jason
Wonderful
family with older children
08-07-2015
Pros: The beds were amazing! The staff was very friendly. Very clean facilities.
Cons:
6.7
Golden
Pleasant
mature couple
08-05-2015
Pros: Clean rooms and friendly staff.
Cons: The curb at the front door was higher near the entrance and a chunk was broken off at the edge. Because the ramp was blocked by departing guests, I stepped up on the curb and fell skinning both knees and ankle. We were supposed to have two queens and a sofa, but were given a king and sofa. Nice room but not what we wanted.
10.0
Anonymous
Exceptional
mature couple
08-02-2015
Pros: The comfort of the bed, cleanliness of the room and location.
Cons: The headboard on the bed wasn't as secure as it should be.
9.6
Robert
Exceptional
family with older children
07-12-2015
Pros: Everything was excellent.
Cons: No dislikes
9.2
David
Wonderful
young couple
07-08-2015
Pros: This hotel has a fantastic breakfast, room, and staff. Truly top notch and as a destination traveler one of the better ones I've ever stayed at. Fantastic overall
Cons: The jacuzzi was lukewarm at best.
10.0
Raymond
Exceptional
review category group of friends
05-10-2015
Pros: Ameneties
Cons:
2.5
Chad
Poor
solo traveller
03-29-2015
Pros:
Cons: My appointment was cancelled weeks ahead of time and I still couldn't get a refund on a room I never used
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