Crowne Plaza Grand Rapids

AAA Inspector Rating
8.7
5700 28th St SE
Cascade, MI 49546- Map It
Photos
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AAA Inspector Notes
The public areas, including the lobby and dining room, are spacious and have contemporary décor. Standard rooms are modest in size but larger suite options are also available. This hotel features a lovely landscaped courtyard area and an indoor-outdoor pool. The fourth and fifth floors are the executive levels; many rooms include balconies. Smoke free premises. 320 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-96 exit 43B, 0.3 mi e on SR 11. 5700 28th St SE 49546.
Pool
outdoor, heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, wireless Internet. Some: refrigerators, microwaves.
Sports & Recreation
sauna, hot tub, exercise room.
Guest Services
valet laundry, airport transportation, room service, area transportation-within 3 mi.
Terms
check-in 4 pm, cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 84 guests
Showing reviews 1 - 5 of 50
7.5
Kara
Good
family with young children
09-21-2016
Pros: I asked for a quiet room since we have kids and we had silence all night! Appreciated front desk politeness and consideration.
Cons: Nothing they could change but I didn't like the outside balcony. All you could see from the door was a cement wall. You had to go out and look over to view anything. It gave the room a closed off feeling. Plus a neighbor kept going out there and we heard the door opening and closing a lot.
9.6
William
Exceptional
mature couple
09-21-2016
Pros: Staff was very pleasant and took time to answer any questions
Cons: Did not like the five dollar charge for bottle of water set out in the room. Should have notice of charge if used.w
6.7
Jeff
Pleasant
mature couple
09-19-2016
Pros: The location was great, and the staff were helpful and friendly.
Cons: The rooms appeared to be dated (especially compared to the lobby). As silly as it sounds, the toilet paper in the bathroom was almost used up when we arrived. A small thing, but gave the appearance of desperate cost savings.
10.0
Greg
Exceptional
family with young children
09-06-2016
Pros: The staff were all great people.I had an issue with my reservation and it was resolved immediately.
Cons:
7.9
Jeesou
Good
young couple
09-06-2016
Pros: nice, clean, very friendly staffs
Cons: none
Showing reviews 1 - 5 of 50