Holiday Inn Express & Suites Grand Rapids Airport

AAA Inspector Rating
8.7
Very Good
101 Guest Ratings
5401 28th St SE
Cascade, MI 49546- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.2
Bath2.8
Public Areas3.0
AAA Inspector Notes
This all-suites property sits close to a variety of shops and restaurants. Guest rooms are well cared for and include a comfortable bedding package with new mattresses and separate seating areas. If your plans involve a flight out of the nearby airport, ask about available park-and-fly packages. Smoke free premises. 121 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-96 exit 43B, just e on SR 11. Next to Meijer Shopping Center. 5401 28th St SE 49546.
Pool
heated indoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet, safes.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation, area transportation-within 3 mi.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 101 guests
Showing reviews 1 - 5 of 50
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
11-24-2017
Pros: Clean. very comfortable beds. wide selection for breakfast!
Cons: the drain in the whirlpool tub would not stay closed.
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
11-24-2017
Pros: Perfect - nicely furnished had everything plus for an express, plus it was quiet!
Cons:
10.0
Daniel
Exceptional
11-24-2017
Pros: It was my girlfriends birthday and she absolutely loved the jacuzzi in our room!! We had some items we needed to keep cold so the mini fridge came in handy! The room was very clean and we would definitely stay here again!!!
Cons: The pool and hot tub weren't as bug as I've seen other places but we still enjoyed being able to swim indoors this time of year!!
9.0
Verified Hotel Guest
Wonderful
Group Traveler
11-24-2017
Pros:
Cons: the bed frame was too big for the bed resulting in a leg slamming into it that still has a bruise weeks later.
4.0
Verified Hotel Guest
Disappointing
Senior Traveler
11-24-2017
Pros: The location was excellent for the purpose of our trip, the staff, in general was friendly and helpful. Amenities were as expected; free breakfast that was standard fare for this chain, free internet. The room layout (we had a suite) was well thought out.
Cons: Hotel charged a 150 dollar "security deposit" to be returned at some vague point in the future; something that was NOT stated on the booking page. The cancellation policy effectively traps you in this booking. Maintenance is poor.
Showing reviews 1 - 5 of 50