Holiday Inn Grand Rapids Downtown

AAA Inspector Rating
8.7
Very Good
229 Guest Ratings
310 Pearl St NW
Grand Rapids, MI 49504- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.1
Bath2.9
Public Areas3.0
AAA Inspector Notes
Guest rooms are on the smaller side but include overstuffed side chairs, large desks and triple-sheet bedding. Some rooms offer excellent views of downtown and the surrounding area. Guests who are crunched for time in the morning can take advantage of the Pearl Street Express, which offers pastries and coffee to go. This property is within walking distance of several museums, including the Gerald R. Ford Presidential Library & Museum that's across the street. Smoke free premises. 175 units. 8 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 131 exit 85B (Pearl St), just se. 310 Pearl St NW 49504.
Eco Certification
Green Lodging Michigan recognizes lodging facilities who are leaders in energy conservation, air quality and reduced water consumption and waste.
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet. Some: refrigerators, microwaves, safes.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, room service.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 229 guests
Showing reviews 1 - 5 of 50
5.0
Anonymous
Fair
family with young children
11-18-2017
Passable
Pros:
Cons:
8.0
Verified Hotel Guest
Very Good
Business Traveler
11-17-2017
Pros: The proximity to my destination.
Cons: NA
3.0
Verified Hotel Guest
Poor
Business Traveler
11-17-2017
Pros: It has a good location, nice appearance.
Cons: The beds are old! Very poor mattresses. both my associate and I had this complaint. I hatravel 4 -6 nights per month and have for over 25 years. I have never before complained about a mattress. These are really bad.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
11-17-2017
Pros: Proximity to downtown.
Cons:
10.0
Mary
Exceptional
Business Traveler
11-17-2017
Pros: Staff
Cons: Kept calling room service and no one picked up (9-10 pm). Also the day prior, I ordered soup and a sandwich. The soup was French Onion and it was aweful. Also, the pool and spa was closed. This was a great disappointment.
Showing reviews 1 - 5 of 50