JW Marriott Grand Rapids

AAA Inspector Rating
8.7
Wonderful
125 Guest Ratings
235 Louis St NW
Grand Rapids, MI 49503- Map It
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
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AAA Inspector Notes
Located in the heart of downtown, rooms offer excellent views of the skyline and river. Each bathroom includes a soaking tub and separate shower stall. Check out the eucalyptus steam room. Smoke free premises. 337 units. 23 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Hotel
Location
Waterfront. US 131 exit 85B (Pearl St); downtown. Located along the Grand River. 235 Louis St NW 49503.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
Eco Certification
Green Lodging Michigan recognizes lodging facilities who are leaders in energy conservation, air quality and reduced water consumption and waste.
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
Six One Six, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
hot tub, steamroom, exercise room, spa.
Guest Services
valet laundry, boarding pass kiosk, room service.
Terms
check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 125 guests
Showing reviews 1 - 5 of 50
7.1
Jessica
Good
family with young children
09-18-2016
Pros: The hotel was beautiful in a great location, fantastic views. Breakfast at six.one.six was excellent, they have a star in their chef Elvis, fantastic omelettes. Bathroom is roomy with a great soaking tub. The pillows on the bed were very comfortable. The Valet, restaurant staff, and bellhop were all very kind and accommodating.
Cons: The front desk staff didn't seem to communicate and there were several errors about my reservation. First they had us in a King room instead of a double queen like requested, then they charged me twice for the reservation on two different cards. In order to get a refund I would have to contact their accounting department. The room was very noisy, we were on the 17th floor but could still hear the sirens from the street, TV's in other rooms, and the lobby music that played all night. Unfortunately I couldn't ask to move rooms since my young child was already asleep and I didn't want to move her at midnight. The chairs and throw pillow in the room were worn and could use replacing. The provided bedding was one sheet and a very heavy duvet, so I was either too cold with the sheet or too hot with the duvet. Ate dessert at six.one.six and have eaten dinner there before, the food is good but not worth the price, the pinot grigio was subpar.
10.0
Daniel
Exceptional
young couple
09-15-2016
Pros: Room was beautiful and spacious. Very clean, nice bathroom
Cons: It was kind of hard to find the check in desk
10.0
Adriane
Exceptional
solo traveller
09-01-2016
Pros: Everything
Cons: That there was no microwave in my room.
6.7
Rebeca
Pleasant
family with older children
08-28-2016
Pros: Location service at bar
Cons: Pool area not clean hot tub dirty tiles missing not what I expect for the price
10.0
Mary
Exceptional
mature couple
08-24-2016
Pros: Pillows
Cons: Nothing
Showing reviews 1 - 5 of 50