Located on a quaint residential street, the lobby with an inviting fireplace is an excellent place for socializing at this very clean property. Several suites with sofa sleepers are available. If you don't feel like going out for dinner, a nearby casual steakhouse can deliver to your room.
Smoke free premises. 77 units. 3 stories, interior corridors. Accessibility (Call).
Pros: -Was able to book 1 night during a holiday weekend
-Breakfast had lots of offerings
-Easy to find and close to Holland
Cons:
10.0
Danielle
Exceptional
solo traveller
08-20-2016
Pros: Very nice decor when you walk in the front door you felt special
Cons:
7.9
James
Good
mature couple
08-15-2016
Pros: Clean quiet room. The staff was very pleasant and helpful.
Cons: The scrambled eggs came from a package and had a strange taste, I couldn't eat them. The hard boiled eggs were tasteless and tough! I could not eat them either! since I have Celiac there was nothing I could eat.
10.0
Judith
Exceptional
mature couple
08-14-2016
Pros: Comfortable bed, friendly staff, good breakfast, clean, no complaints.
Cons: Getting back onto I-196 N was confusing. No reflection on hotel, just took extra time to figure it out.
10.0
Brenda
Exceptional
mature couple
07-14-2016
Pros: Larger room than normal, comfortable bed and clean facility.
Cons: Pool a little too much chlorine but was refreshing.
10.0
Caleb
Exceptional
young couple
05-20-2016
Pros: The bed was amazing and the jacuzzi was perfection
Cons:
8.3
Kdrichardson28
Very Good
young couple
05-16-2016
Pros: The beds were so comfortable, which makes stating overnight a dream!
Cons: I thought it was a little pricey for a 1 night stay. But overall it was a great facility.
8.8
Shar-dai
Excellent
young couple
04-19-2016
Pros:
Cons: Breakfast choices
9.6
Deborah
Exceptional
mature couple
04-12-2016
Pros: It is very accessible to Grand Rapids and Holland. It is close to the Rivertown area with a wide variety of restaurants. We were impressed with the pool/hot tub area. The pool used saline for purification instead of a heavy chlorine. Very nice. The room was an average size, nicely decorated and very clean. We didn't eat breakfast there, but there appear to be a wide selection of both hot and cold items.
Cons: Our room was very warm. It was in the low to mid 30s outside and we couldn't get the room down to the low 60s that night. Both my husband and I prefer a cool bedroom and it just wasn't. We actually considered opening a window to control the temperature.
7.9
Pamela
Good
review category group of friends
03-31-2016
Pros: Comfortable bed
Cons: Highway noise
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
03-29-2016
Pros: Clean, pleasant, very friendly person elk.
Cons: No
9.6
Dennis
Exceptional
mature couple
03-15-2016
Pros: Pillows
Breakfast
Cons:
9.2
Alicia
Wonderful
young couple
03-13-2016
Pros: Good breakfast spread! Super friendly staff! Great room
Cons: In the night another guest ran their JACUZZI tub and the pipes were so loud! It sounded like we had turned our own on.
9.2
Steven
Wonderful
young couple
02-02-2016
Pros: The staff was very friendly and accommodating.
Cons:
10.0
Howell5042
Exceptional
mature couple
01-13-2016
Pros: Great place
Cons:
8.3
Keara
Very Good
family with young children
12-20-2015
Pros: The room itself was very clean and spacious. The breakfast offered was great as always, and the pool/hot tub area were also enjoyable.
Cons: The staff could've been more attentive by answering the phone when we called about children running through the hallway. The beds were also a little problematic; the sheets didn't stay on the bed, and they were a somewhat uncomfortable.
9.6
Tina
Exceptional
family with older children
12-16-2015
Pros: Nice and clean, largebathrooms
Cons:
9.6
Anonymous
Exceptional
family with young children
12-14-2015
Pros: Nice pool with hot tub, comfy beds. Good selection for breakfast.
Cons:
7.5
Gerald
Good
mature couple
12-09-2015
Pros:
Cons: Outside maintenance
10.0
Darlene
Exceptional
mature couple
11-30-2015
Pros: Staff friendly& excellent customer service & acvomodating.
Location best.
Cons: Did not have any negative issues or problems. Would stay there again
5.8
Massimo
Okay
family with young children
11-15-2015
Pros:
Cons: comfort and quality of the room..old..not so ckean
8.3
Keara
Very Good
young couple
10-19-2015
Pros: The property is extremely clean and in a decent location; not too far from restaurants, shopping, and close to the highway. The staff was also extremely friendly and helpful. I requested for something special to be left in the room for my boyfriend's birthday. They were able to arrange for a bottle of champagne and candy!
Cons: My boyfriend is gluten free, so I wish that they would've had more of a selection during breakfast for him aside from eggs, oatmeal, and sausage.
8.8
Mario
Excellent
solo traveller
10-12-2015
Pros: Friendly team and very good attention
Cons: Always problkems in toilets (shower), water goes out of the bathtub.
9.2
Out
Wonderful
mature couple
07-22-2015
Pros: Friendly staff, cleanliness, good breakfast, convenient location for us this trip.
Cons: Pillows, covers on bed.
9.2
Cindy
Wonderful
mature couple
07-22-2015
Pros: Cleanliness and friendly staff at front desk, breakfast area and housekeeping.
Cons: Entrance to pool next to breakfast area, humid and traffic in morning during breakfast.
9.6
Anonymous
Exceptional
family with older children
07-21-2015
Pros: The beds were awesome.
Cons: Being pool side was awful only because of rowdy children having fun. Very loud.
9.2
Robert
Wonderful
mature couple
07-07-2015
Pros: Very clean decor was nice nothing old and worn
Cons:
9.6
Stephanie
Exceptional
mature couple
06-21-2015
Pros:
Cons: Good pop machine empty
8.8
Claudia
Excellent
family with young children
06-16-2015
Pros: I liked that my room was quiet,the balcony with the pool view and variety at breakfast.Friendly staff and comfortable room.
Having fridge and microwave in the room was great.The water in the pool was clean and we like the pool table in the pool area as well.It was nice to have late check out so we could enjoy more the pool facility.
Free WiFi and parking space.
Cons: The housekeeping almost enter in my room by mistake.
9.6
John
Exceptional
mature couple
05-12-2015
Pros: Close to free way, good breakfast. good clean rooms
Cons:
10.0
Ds1974
Exceptional
mature couple
02-22-2015
Pros: The hot tub in the room was great! Very clean and nice, we were very happy with our stay. The staff was efficient, friendly and helpful. Nothing but good things to say, and will recommend to all of our friends and relatives for a "night away".
Cons:
9.6
Anonymous
Exceptional
review category group of friends
02-16-2015
Pros: Beds were very comfortable, clean rooms, fridge, and a patio w/table to play cards!
Cons:
6.3
Anonymous
Pleasant
solo traveller
11-08-2014
Pros: very good breakfast choices, large bright lobby dining area. Easy access to expressway. nice to have sheer curtian(along with room darkening) so light can come in without people seeing in.
Cons: Night staff is rather young and always hiding behind the wall behind the desk.There's no bell to ring so you have to call out or cough. Two of the 3 or 4 times I have stayed here I've had the exact same experience: housekeeping makes the bed, emptys trash cans and brings clean towels, but does not remove trash/cups on tables, does not empty pot of old coffee,or ice bucket of melted ice. Kind of feels like its a payback for forgetting to leave a tip my first night there, but of course screwed themselves out of that second night's tip. This hotel can be hard to figure out how to get into. The driveway is rigjt next to another parking lot, and because there is not sign at the hotel driveway, you invariably turn into the wrong one and have to turn around and out and go into the right one. There is also no sign at Fairlane Dr the connector street from the experssway exit. This is one of those places you can see but have to drive around to figure out how to get into to.
7.9
Robert
Good
mature couple
10-02-2014
Pros: I appreciated that we had a good variety of gluten free items to choose from at breakfast.
Cons:
8.8
Ann
Excellent
family with older children
09-23-2014
Pros: Breakfast was great.
Cons: Room was next to the ice machine, which was loud. Air conditioner was also loud. Other than that, all was good.
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