Guests can unwind in the year-round indoor/outdoor whirlpool after a long day of sightseeing. Room furnishings are contemporary and feature Michigan-inspired artwork.
Smoke free premises. 118 units. 4 stories, interior corridors. Accessibility (Call).
Pros: Awesome breakfast even with cinamon rolls.
Comfy beds.
Adult time in the indoor pool at night.
Super helpful staff.
Cons:
10.0
Brad
Exceptional
mature couple
09-19-2016
Pros: It's a very nice property.
Cons: That I couldn't stay another night
8.8
Michael
Excellent
family with older children
08-30-2016
Pros: Need to change the type of cheese used in the omelets.
Cons: Over priced.
9.6
Anonymous
Exceptional
family with young children
08-23-2016
Pros: The free breakfast was one of the largest with variety I have seen at a hotel.
Cons: The waterfall was not on in the pool, BUT I did not go for the waterfall.
10.0
Anonymous
Exceptional
family with young children
08-06-2016
Pros: Knowledgable and friendly staff. Very clean. Great pool area for kids. Small, but nice fitness area. Excellent breakfast.
Cons:
10.0
Sandy
Exceptional
family with young children
08-04-2016
Pros: Beautiful hotel! Clean and comfortable. The pool and hot tub .... Fantastic!!
Cons: Can't think of a thing that would've made our stay any better ... longer would've been great
9.2
Kevin
Wonderful
mature couple
07-28-2016
Pros: Staff was very helpful. Would highly recommend staying at this location.
Cons:
10.0
Jessica
Exceptional
family with older children
07-27-2016
Pros: Everything was wonderful!!
Cons:
9.2
Cheapskate
Wonderful
family with young children
07-27-2016
Pros: The pool was nice.
Cons:
9.2
Kathy
Wonderful
review category group of friends
07-21-2016
Pros: Comfy bed!
Cons:
9.2
Courtney
Wonderful
family with older children
07-14-2016
Pros: very clean and great breakfast
Cons:
9.6
Marvin
Exceptional
family with older children
07-07-2016
Pros: The staff was very friendly and helpful. Rooms were nicely appointed and large. The pool and recreation area were very nice.
Cons:
7.5
Arthur
Good
family with young children
07-05-2016
Pros: Clean rooms, good facilities, decent breakfast.
Cons:
10.0
Michael
Exceptional
family with older children
07-04-2016
Pros: Nice stay, with no problems, letting us enjoy our Cushman Scooter Meet.
Thank you
Cons:
6.7
Thomas
Pleasant
solo traveller
06-26-2016
Pros: It was a nice and clean hotel. Decorated in a way to match the Dutch heritage of the local area which gave it quite a unique ambiance. The rooms were immaculate, modern, and very comfortable. The AC, TV, and wireless internet were all very powerful.
Cons: Ice machines on only the first two floors and a business center that didn't really work. I had difficulty all 3 times I needed to use it. On Friday evening the entire hotel was booked with families. The children were boisterous and noisy - as children on a Friday night away from home will be.
7.5
Dorothy
Good
young couple
06-21-2016
Pros: Very popular area, but exceptionally clean hotel. It was louder than expected at night and in the morning, even on the 3rd floor, loud doors etc. The indoor/outdoor pool was awesome, clean and spacious especially after 10 pm when the kids got out ☺ breakfast was excellent, they have a pancake machine instead of wafflemaker. Loved having the keurig in the room! Nice to have coffee upon arriving after our drive, and my husband loved the free daily papers, even on Sunday.
Cons: Upon checkin, we were asked to authorize an extra $60 above the booking price, "for incidentals",but Rachel fixed that after I showed her my confirmation email with price including tax. Hidden fees that are not disclosed up front are never appreciated! The room service comes from the restaurant at the Hampton next door, which was good except they delivered melted ice cream with dessert.
10.0
Tom
Exceptional
mature couple
05-12-2016
Pros: I liked that the hotel was quiet and private with lots of parking.
Cons: I booked through Booking.com and chose a room with a king bed. When all was finalized the confirmation stated a queen size bed rather than a king. I immediately called the Holiday Inn and was told that's what happens when you book through a third party. Disappointed.
5.4
Daniel
Fair
mature couple
05-07-2016
Pros: Good location and friendly staff
Cons: Oversold the King room with whirlpool that I had reserved. Set us up in standard room with broken makeup mirror and water marks on ceiling. No discount given for the downgrade in rooms.
10.0
Tanya
Exceptional
family with young children
02-29-2016
Pros: Loved the indoor/outdoor hot tub!!
Cons:
10.0
Jim
Exceptional
mature couple
12-29-2015
Pros: LOCATION WAS GREAT!! EVERYTHING WE WANTED TO DO OR GO WAS IN A SHORT DRIVING DISTANCE..BREAKFAST WAS.OUTSTANDING!!
Cons: TUB ON BATHROOM WAS WAY TO DEEP, VERY HARD AND DANGEROUS TO STEP OUT OF,ESPECIALLY FOR OLDER PEOPLE, WHO ARE NOT HANDICAPPED!!
7.5
Ivan
Good
solo traveller
12-20-2015
Pros: The hotel is near to shopping mall
Cons: Conditioning system not efficient, or too cold or too hot, not easy to adjust.
10.0
Summer
Exceptional
mature couple
12-02-2015
Pros: The whole property was beautiful. We sold our Holland property this year and stayed the week of Thanksgiving. It was very warm and comfortable, and the pool and spa was amazing. It was great to be there a whole week.
Cons:
9.0
Leon
Wonderful
Family with Young Children
11-12-2015
Pros: This Holiday Inn Express was convenient, clean, and above average for total customer experience. The pool area was clean, organized, and the water was not over chlorinated. A very pleasant experience. The staff was cordial and attentive.
Cons: No. Everything was very adequate.
8.8
Anonymous
Excellent
young couple
11-06-2015
Pros: The indoor-outdoor hot tub is amazing. And shaped like Michigan.
Cons: Breakfast was just OK. For people who try to eat healthy and green, no options. All had added sugar. Coffee was good though.
9.6
Joseph
Exceptional
solo traveller
10-25-2015
Pros: Housekeeping was excellent!
Cons:
10.0
Douglas
Exceptional
Traveling as Couple
09-27-2015
Pros: everything including the breakfast
Cons:
9.2
Richard
Wonderful
mature couple
09-14-2015
Pros: Best--the huge and fabulous indoor/outdoor hot tub. Also, the toilet handle broke on the toilet and in less than 5 minutes there was friendly repair staff at our door. Fixed in less than 5 minutes as well. We stayed three nights.
Cons:
8.0
Anonymous
Very Good
review category group of friends
09-01-2015
Pros: Comfort and cleanliness of the room
Cons: The hotel was farther than I thought from the wedding I went to in Saugatuck. It was also a bit more expensive than I wanted, but the staff helped with discounts.
8.8
Denise
Excellent
family with older children
08-20-2015
Pros: Room was nice and clean. Bed comfortable. did not use pool or hottub but they both looked clean and nice.
Cons: Arrived at 1 pm. told check in is at 3pm and to come back then as our room was not ready. booked two standard beds but was told rudely that I did not book two standard beds but booked king or first available. I had my paperwork from booking.com stating I had indeed booked two standard bed room. Felt person at desk was rude. when returned at 4:30 pm to check in the desk staff was very helpful and courteous. Room was pricey also but hard to find something few days before traveling.
8.8
Charles
Excellent
mature couple
08-18-2015
Pros: Clean, modern, good location to highways and sites.
Cons: The only thing I didn't like was the price of $344.00 (Tax included) for one night. This is in a resort area so I understand increasing the price but not this high for a Holiday Inn express.
7.0
Verified Hotel Guest
Good
Traveling as Couple
08-05-2015
Pros: Good location - less than 10 minutes from downtown. Nice hotel, seems like it had been recently updated. Clean.
Cons: Our room walls were paper thin - we were the first room off the elevator and we could hear EVERYTHING.
8.0
Wing-Kin
Very Good
Business Traveler
07-22-2015
Pros: Good atmosphere. Right beside the front desk, you can see the beautiful swimming pool through the glasses where the breakfast and TV area were. Everywhere are clean and the people (the staffs and the visitors) were in general light spirit.
Cons: It is a little pricy. Also, they don't offer King size bed.
9.6
Steven
Exceptional
solo traveller
07-19-2015
Pros: Location facility staff pool room.
Cons: Cost was pretty steep.
10.0
Beryl
Exceptional
mature couple
07-09-2015
Pros: The beds were so comfortable and having a choice of pillows was above and beyond!
Loved the pool and the in and out hot tub.
The staff were very pleasant.
Cons: No bad experience. Will definitely choose Holiday Inn Expess here again
9.2
Casey
Wonderful
mature couple
06-28-2015
Pros: Clean and quiet. Very nice.
Cons:
5.0
Emad
Fair
mature couple
06-23-2015
Pros: Room cleanness. Breakfast was reasonable.
not too far from the beach and the high ways
Cons: They allowed guest noise. very high rate. Front disc people were young and inexperienced.
10.0
Kerry
Exceptional
review category group of friends
06-09-2015
Pros: My son and I had arrived about 1 1/2 hours early and the hotel allowed us to check into a room since we were there, that extra time sure was great, we were staying there because my grandson was graduating that night.
Cons: Can't think of anything that I didn't like.
9.6
Venita
Exceptional
mature couple
06-03-2015
Pros: We came to Holland for Tulip Time. This was a great place to stay.
Cons:
9.6
Arie
Exceptional
solo traveller
04-26-2015
Pros: The folks at the front desk were really grate and very helpful . It was a nice experience.
Cons:
7.1
Jessica
Good
family with older children
03-29-2015
Pros: The indoor/outdoor hot tub was very nice.
Cons:
9.6
Joshua
Exceptional
young couple
03-16-2015
Pros: Good times with my gkrl
Cons: Annoying kids in the hot tub
7.5
Tammy
Good
mature couple
03-14-2015
Pros: The pool and indoor outdoor hot tub.
Cons: Load pipes
10.0
Daniela
Exceptional
young couple
11-05-2014
Pros: Every one was very nice and made sure we had everything we need to make our stay the best possible wr will definitely be returning also would like to stay in Grand Rapids mi to have and weekend with my new husband in the near future
Cons: The wifi was hard to access at frist and a little slow at times. Wish breakfast ran a little later.
7.1
Joan
Good
mature couple
10-15-2014
Pros: Facility was nicely decorated and clean.
Cons: PRICEY--Make sure to check the final cost of room. The taxes are not included in booking.com rate
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