Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Located close to shopping, attractions and restaurants, this hotel features spacious guest rooms with modern furnishings and plenty of charging outlets for your electronic devices.
Smoke free premises. 63 units. 3 stories, interior corridors. Accessibility (Call).
1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 61 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very clean, very friendly staff, the lady that was helping with the breakfast went out of her way to help people and was always smiling
Cons: Nothing they are remodeling the outside and had everything well marked
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: Didn't think it was quite up to the Hampton standards
10.0
Anonymous
Exceptional
08-11-2017
Pros: The room and bedding overall were perfect
Cons: It didn't have a hot tub,and no lounge to buy a cocktail.
8.0
Anonymous
Very Good
08-11-2017
Pros: The breakfast had different varieties each day. That is good for people staying several days
Cons: Something was wrong with the dresser. The top drawer would open by itself.
1.0
Anonymous
Very Poor
08-11-2017
Pros: Not much. Light from parking lot through window all night( no apparent cover-up curtain???? Could hear traffic all night until about 2:00am. Less than stellar stay. Couldn't believe it was a HAMPTON hotel uggh. Left phone number for Mgr & "no call"
Cons: I was booked to room number 220. I called down to the desk and asked for a wake-up call for 5:00am. The lady on the phone said ok. ( I never got the wake-up call in the morning. Thank goodness I set the alarm on my phone as back-up... Just in case).
10.0
Anonymous
Exceptional
08-11-2017
Pros: Clean roon
Cons: None
9.0
Anonymous
Wonderful
08-11-2017
Pros: Staff and room were excellent.
Cons: The omelettes and ham on the breakfast bar were not good.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The employees were so nice and friendly.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The front desk ladies and also fhe breakfast attendant
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: This was one of the best hotels we every stayed in. The staff and others were very accommodating. We will definitely stay here again!
Cons: Nothing. Everything was great!
10.0
Anonymous
Exceptional
08-11-2017
Pros: quiet
Cons: Had a flea or two in my bed - probably from people bringing pets inside. Numerous bites and found a dead one under the pillow
9.0
Anonymous
Wonderful
08-11-2017
Pros: Served a decent breakfast, comfortable mattress and bedding.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Staff was excellent.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The cleanliness and location
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very friendly staff, breakfast was very nice and the dinning room attendant was a wonderful example of what makes the Hamptons a great place to stay.
Cons: I was great
3.0
Anonymous
Poor
08-11-2017
Pros: The staff was helpful
Cons: Upon arrival the whole floor smelled like marijuana smoke. It then started smelling like it in our room. I spoke to the hotel staff about it and at midnight they moved me to a new room on another floor. The experience was less than satisfactory.
7.0
Anonymous
Good
08-11-2017
Pros:
Cons: Found small bugs in the room.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very nice, clean, nice staff would stay again.
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros:
Cons: There was a strong smell of bleach everywhere. At first I thought it was due to the pool but it was in our room as well. It was overpowering.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Room was very clean and inviting. Staff were very helpful and breakfast was good.
Cons:
7.1
Anonymous
Good
07-10-2017
We enjoyed a restful nights...
Pros: comfortable room accommodations
Cons: small pool, no towels in pool area, pool needed vacuuming
7.5
Anonymous
Good
07-10-2017
Good
Pros: The pool was gross. It smelled so bad that I could taste it.
Cons: The pool. It was so heavily chlorinated you could taste it and it was still dirty and greasy.
9.2
Anonymous
Wonderful
07-07-2017
staff was amazing
Pros:
Cons: no fridge in the room
9.6
Anonymous
Exceptional
05-20-2017
Exceptional
Pros: Had my elderly mom with me and used the handicapped accessible room.
Cons: The design of the bathroom door and how it opens makes it difficult for walker and wheelchair maneuvering. The purpose of our trip was to visit other elderly family members in that area.
5.4
Anonymous
Fair
04-06-2017
Passable
Pros: Nice pillows. Pool to ourselves!
Cons: The free wifi did NOT work after several attempts. Temperature of the room was never just right after several attempts to cook it down and warm it up.
7.9
Anonymous
Good
04-06-2017
Good
Pros: Pillows were soft and fluffy good location to everything
Cons: No hotub
6.3
Anonymous
Pleasant
03-22-2017
The breakfast is the bomb,...
Pros: The breakfast was amazing as well as the lady who prepared it. She was the only one that I really notice take pride in what she does, smiled the entire time, approached us, and above all engaged with our children.
Cons: The room was OK. But the bathroom seemed outdated, and the shower was not very good. Everything was dusty, there were stinkbugs or box elder bugs (however their name is spelled/ pronounced) and the bathroom was very disappointing. The water got clogged in the shower so we would literally be standing in a few inches of water by the end of the shower. The pool was OK but the chemicals used could be smelled beyond the entrance door of the hotel! It was almost too overwhelming.
4.2
Anonymous
Disappointing
03-15-2017
Disappointing
Pros: Clean tub
Cons: Had to unplug the toilet myself 2 times. Pool is dirty and stained on rhe edges,
4.6
Anonymous
Disappointing
03-13-2017
Hampton Inns are not what...
Pros: Tim...desk man was superb!!!
This man made an old place liveable for one might
Cons: Elevator tiny...cleaning crew was certainly interesting.....
One cup for drinks...vending water out
Few towels
7.5
Anonymous
Good
02-20-2017
It was okay
Pros: The free breakfast was very good. And the staff was friendly. Also the swimming pool was the perfect temperature.
Cons: The beds were too stiff for my liking. The room didn't have a mini fridge to keep drinks cold also there was no ice machine on my floor (the 2nd) only on the first and third.
9.2
Anonymous
Wonderful
01-30-2017
Great stay in Jackson!
Pros: The breakfast was excellent! I liked the mini omelets. The staff was extremely pleasant. The counter staff greeted me whenever I passed by and the cleaning staff and the breakfast are person were pleasant and very accommodating. I had a great stay and would recommend this location to anyone.
Cons: I had everything I needed. I don't have any negatives.
7.9
Anonymous
Good
01-28-2017
Clean facility-friendly staff. Would stay...
Pros: Staff very friendly
Cons: Heavy comforter on bed. Used the blanket that was in the closet.
9.2
Anonymous
Wonderful
12-09-2016
Great place to stay
Pros: The staff was very friendly and helpful. The bed was comfortable and the room was clean.
Cons: Everything was great!
10.0
Anonymous
Exceptional
11-27-2016
Exceptional
Pros: Staff were exceptional. Everyone of them.. A pleasure to be there over Thanksgiving.
Cons:
10.0
Anonymous
Exceptional
11-20-2016
Great place to stay!
Pros: The breakfast Lady was great! Very helpful and friendly!!
Cons: Everything was great! No complaints
7.1
Anonymous
Good
10-10-2016
Good
Pros: Nice and clean
Cons: The clerk stated a compliant in regards to our music had been addressed. Although we'd just walked in the room I didn't care for his approach
8.3
Anonymous
Very Good
10-03-2016
Great place to stay. Would...
Pros: Great breakfast
Cons: Need a weekly rate
8.3
Anonymous
Very Good
07-24-2016
Location was ideal. Close to...
Pros: Room service was great and breakfast. Friendly staff.
Cons: No dislikes:-)
10.0
Anonymous
Exceptional
07-14-2016
Exceptional
Pros:
Cons: Could use a light weight blanket on the bed. The comforter was very nice but too heavy and warm for summer.
7.5
Anonymous
Good
06-29-2016
Ok....
Pros: Staff was excellent! Rooms were nice. We got there about 2 hours later than 3pm so the room that I paid for or what I bought into wasn't available.
Cons: The grounds was what I had a problem with. I expected it to look a little bit better with the Hampton/Hilton name. I know it was Jackson, but I expected grass and weeds to be cut and it to look a little bit better on the upkeep with the name.
9.2
Anonymous
Wonderful
06-28-2016
Not bad, maybe a bit...
Pros:
Cons: Driveway easy to miss due to multiple driveways in vicinity and hotel is set way back from road.
8.8
Anonymous
Excellent
06-27-2016
Overall, nice stay.
Pros: Breakfast was good, cook was very friendly. No trouble checking in. Friendly staff. Nice size room. Clean looking rooms.
Cons: The bed was not very comfortable to sleep in. Sheets and comforter were fine, mattress was uncomfortable. Pillows also were not of good quality.
7.1
Anonymous
Good
06-18-2016
Good
Pros:
Cons: our bathroom floor was not clean...unusual for a Hampton.
10.0
Anonymous
Exceptional
05-10-2016
Exceptional
Pros:
Cons: No microwave and refrigerator in rooms.
9.6
Anonymous
Exceptional
04-16-2016
Exceptional
Pros: Breakfast was great, kids enjoyed the pool. Room was comfortable.
Cons:
10.0
Anonymous
Exceptional
04-04-2016
Nice and family friendly
Pros: Our room was nice and clean, the bed was so soft and fluffy, and the staff were all nice and friendly.
Cons: Nothing everything was great
10.0
Anonymous
Exceptional
03-27-2016
I enjoyed my stay and...
Pros: Yes
Cons: I liked everything
9.2
Anonymous
Wonderful
03-22-2016
Great stay for the area.
Pros: Everything was good. We liked the morning breakfast.
Cons: The refrigerator was to loud. The bathroom had no night light.
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