Best Western Plus Kalamazoo Suites

AAA Inspector Rating
2575 S 11th St
Kalamazoo, MI 49009- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.3
Bath2.8
Public Areas3.1
AAA Inspector Notes
This all-suite property offers spacious units with contemporary furnishings. Adirondack-style chairs line the long front porch where you can sit and enjoy a good book in the warmer months. Smoke free premises. 64 units, some efficiencies. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 131 exit 36 (Stadium Dr), just sw. 2575 S 11th St 49009.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 167 guests
Showing reviews 1 - 5 of 50
6.6
Verified AAA Guest
Pleasant
Couple
09-03-2016
Adequate. In process of updating.
Pros: Good price. Good location. Front desk workers nice during day.
Cons: Found old blood on bed quilt. Room mostly updated (still needed caulk replaced around tub where moldy, no caulk @ tub/floor junction, shower rod installed too high for curtain & water dripped on floor when showering). Metal trim on bed headboard loose & sticking out. Refrigerator leaked large puddle, reported to front desk but no apparent repair, kept towel on floor in front of it. Difficult to find ice machine. Called front desk in evening to find, no answer. Searched throughout 4th floor & most of 1st. Finally found front desk clerk by calling out from desk for help. Hotel needs to provide location of ice machine in rooms & @ elevator since only one is available.
7.0
Jennifer
Good
Business Traveler
10-20-2017
Pros:
Cons: We stayed a week about two weeks ago; the staff told us to speak to the manager because we did not get the weekly rate of $--- per night. The manager never made himself available to even have the conversation. This time the hot tub was not working.
1.0
Linda
Very Poor
Traveling as Couple
10-20-2017
Pros: Room layout was nice. Breakfast was fair.
Cons: First room had a fan on high, wouldn't turn off. Toilet plugged up on first flush. Needed a good cleaning. Moved to a second room, also needed good cleaning. Found a half sandwich in fridge, tables had water marks. Guest talked of bed bugs in rooms.
6.0
Verified Hotel Guest
Pleasant
Solo Traveler
10-20-2017
Pros: I liked its location off of 131.
Cons: I read the reviews before selecting this hotel and saw positive things about it. I did not find the staff to be friendly at all. They were often difficult to find and I even got locked out in the cold when I returned from the casino.
8.0
Devon
Very Good
Traveling as Couple
10-20-2017
Pros: Great location, nice room, good staff
Cons: No complaints...
Showing reviews 1 - 5 of 50