This hotel's lobby has a fireside seating area and additional seating that encourages socializing. Guest rooms feature oversize, padded headboards and fluffy white bedding.
Smoke free premises. 78 units. 3 stories, interior corridors.
Staff went out of the way to make our stay wonderful.
Pros: Quiet,clean,comfortable. Great breakfast with good variety. Good coffee available anytime. Friendly staff who went the extra mile to provide service. They were happy to store a wheelchair at the desk. Also, cleaning staff double checked on our comfort.
Cons: I can't think of a thing that was unsatisfactory.
4.0
Christie
Disappointing
Group Traveler
10-13-2017
Pros: The to-go breakfast bags
Cons: That we paid $---+ dollars for a 6 hour stay and there were no discounts offered. It shameful. We should have stayed at the hotel with the rest of our group.
10.0
Nancy
Exceptional
Traveling as Couple
10-13-2017
Pros: Great breakfast. 10:00 end time is perfect cuz we slept in.
Cons:
8.0
Verified Hotel Guest
Very Good
Solo Traveler
10-13-2017
Pros: Appearance and cleanliness of rooms
Cons: Breakfast was really pretty bad. The fruit was awful and the oatmeal watery and tasteless. The sausage was gray, not browned. Can't say anything about the omelet-y things, but I also stayed away from trying them.
7.0
Verified Hotel Guest
Good
Family with Young Children
10-13-2017
Pros:
Cons: The jets in the whirl pool were not working, this is the one thing I was looking forward to the most and was not able to utilize. I paid a high price for nothing more than Red Roof Inn accommodations.
10.0
Anonymous
Exceptional
mature couple
09-11-2017
Exceptional
Pros:
Cons:
10.0
Richard
Exceptional
young couple
08-31-2017
Exceptional
Pros:
Cons:
10.0
Dominic
Exceptional
family with young children
08-28-2017
Overall it's a great comfortable...
Pros: Cleaning staff are very friendly and accomodating
Cons: Bathroom door didn't close properly so it doesn't lock.
9.2
Heather
Wonderful
family with young children
08-27-2017
Comfortable room and good location...
Pros: Breakfast variety was excellent, beds were comfortable. Once we adjusted the temperature the room was climate friendly.
Cons: No refrigerator in room...could have gotten one if requested, but didn't. Television didn't work, but was attended to promptly and had no trouble with it after that. Mostly just the inconvenience.
6.7
Vicky
Pleasant
family with young children
08-21-2017
Pleasant
Pros:
Cons:
5.4
Kimmaylou
Fair
young couple
08-04-2017
Nice bed. Loud Lobby.
Pros: The bed was fantastic, honestly. And the air conditioning was great and not too loud.
Cons: The noise. I called the front desk twice and had to threaten with calling the police because of the noise level in the lobby. The girl who answered just kind of laughed it off, as if the people were her friends. The next morning when I talked to the guy at the front desk, he was like, "Oh, yeah. That's just how it is on Friday nights." That is absolutely ridiculous.
7.9
Linda
Good
family with young children
08-01-2017
Are stay was pleasant and...
Pros: The bedding was very comfy. The breakfast staff was great, he even went the extra mile and fixed the eggs without cheese. Some people just can't do cheese.
Cons: The items on the breakfast bar could have been expanded some. Not much fresh fruit to choose from.
5.0
Cinnamon
Fair
family with young children
07-24-2017
Disappointed...
Pros: Hotel location was convenient.
Cons: I searched for pet friendly hotels, this one came up with best rate, so I booked online... At check in was told about hotel's strict policy about not being pet friendly... That was very inconvenient!... We were lucky that a relative was willing to keep our little dog for that one night! If we would have found pet friendly rooms somewhere else, we would have cancelled our reservation right then and there... Too bad that whole area was all booked up... Sat night, we called front desk for a wake up call that we never got causing us to be late the next morning... And the cherry on the cake, I ended up getting sick after eating their undercooked sausages... Bad experience for us... We won't ever stay there if we ever go back to that town again... We're not even sure if we will use Booking.com again... At check in I was given a little box of hugs and kisses and got a discount on room rate, which is nice... Yet it doesn't make up for all the inconvenience and troubles we went through... #CantEverTrustWebSite #AlwaysCheckItWithHotelIfPetFriendly...
10.0
Kayla
Exceptional
family with young children
07-19-2017
Exceptional
Pros:
Cons:
6.3
Abigail
Pleasant
young couple
07-17-2017
Pleasant
Pros:
Cons:
7.1
Courtney
Good
young couple
07-10-2017
Good
Pros:
Cons: Somehow when I get to my room after going to get my boyfriend, the headboard had fallen off the hinges on the wall. I had already been there previously and everything was fine. But they did give us another room without hesitation.
7.5
Yolanda
Good
family with young children
07-02-2017
unable to
Pros: the room was fabulous
Cons: I booked the room thru booking but the payment made at check in was cash. I am an AARP member was told by evening clerk you could not accept it, but upon checking out I spoke to the morning clerk and she stated they did accept AARP and the room rate should have been lower but because of the difference I was unable to recoup any monies owed to me, which I thought was unfair. She was going to let the evening clerk know that they do accept AARP membership rates/discounts
10.0
Frances
Exceptional
review category group of friends
06-18-2017
Exceptional
Pros: Loved the comforter!
Cons: I prefer sink separate from toilet and tub, but no big dea. Bathroom was nice and big.
4.2
Michael
Disappointing
solo traveller
06-03-2017
Disappointing
Pros: Pillows sucked
Cons: Pillows sucked
3.3
Anonymous
Poor
solo traveller
06-01-2017
The hotel is worn out...
Pros: It was on the way to my meeting location. Breakfast was in comparison to other hotels.
Cons: Holes in the walls, mismatched paint in the room, cracked tile grout in the bathroom floor, dirty carpet. I would not rate this hotel at a 3.3
9.6
Bryon
Exceptional
family with young children
05-01-2017
A good place to stay.
Pros: The room was clean and comfortable.
Cons: Disappointed that there was no meat for breakfast.
10.0
Winona
Exceptional
solo traveller
04-26-2017
Exceptional
Pros:
Cons:
10.0
Jacqueline
Exceptional
review category group of friends
04-16-2017
Exceptional
Pros:
Cons:
10.0
Marcie
Exceptional
review category group of friends
04-11-2017
Great place
Pros:
Cons: Dumbbells
5.4
Jessica
Fair
young couple
03-08-2017
Unhappy
Pros: Quietness
Cons: The bed or pillows, reservation wasn't received in descent timeframe
10.0
Coselman
Exceptional
mature couple
09-19-2016
Great place to stay. Will...
Pros: Everything!!
Cons: Nothing
9.6
Melanie
Exceptional
solo traveller
09-06-2016
Nice, comfortable hotel, nicely located...
Pros: Nice, big, clean room.
Cons: The front desk staff was regularly away. This was true was I arrived; I had to wait to check in; and when I was leaving - I had to wait to check out. Annoying!
7.5
Keith
Good
young couple
08-30-2016
Nice appearance, but way to...
Pros: We like the cleanliness, the staff, and the location.
Cons: It was noisy and keep us up a lot of the night. The curtains wouldn't shut to make it dark at night. I wouldn't stay there again.
10.0
Anonymous
Exceptional
mature couple
08-25-2016
If we travel to Kalamazoo-Oshtemo...
Pros: Breakfast was available and there were many wonderful choices. The hotel was convenient and the staff took care of every need.
I checked this hotel out and read all the reviews before I made reservations. It was my husband's birthday and I didn't want to deal with problems. I wanted it to be nice for him and it was very, very nice.
Cons:
4.6
William
Disappointing
mature couple
07-30-2016
Disappointing
Pros: Worst Hampton inn food I've ever experienced. Awful.
Cons: Pool was closed...wuld not have booked had I known.
3.8
Wild
Poor
mature couple
07-26-2016
Lots of nighttime noise
Pros:
Cons: Do not stay here!!!They market to sports teams and then sandwitch othergests on the same floor. The running shouting etc stopped at 2:30 am andrestarted at 6:30 am. Very little sleep.I Asked why the room mixing andwas told the rooms are auto assigned.
8.8
Karen
Excellent
family with older children
06-19-2016
Fabulous
Pros:
Cons:
10.0
Ann
Exceptional
family with older children
06-16-2016
Exceptional
Pros:
Cons:
6.7
Derrick
Pleasant
mature couple
05-27-2016
Wmu graduation weekend
Pros: Clean -
Cons: Pillows were horrible -flat
Tub was like barrel shaped -rounded sides -quite dangerous I would think-easy to slip -kind of hard to stand -room was pricy maybe rates were raised since to was graduation ?
7.1
Scott
Good
family with young children
05-13-2016
Good
Pros: Solid stay
Cons: Fine
8.3
Anonymous
Very Good
review category group of friends
04-26-2016
Very good
Pros: Bedding
Cons: Bathrooms
9.2
Joy
Wonderful
mature couple
02-17-2016
Superb
Pros:
Cons:
8.8
Todd
Excellent
family with young children
01-05-2016
Fabulous
Pros: The hotel is next door to Wings West Ice Arena and made it a great location for us having been there for a hockey tournament. There were plenty of places to eat nearby and it was easy to reach from the highway.
Cons:
10.0
Richard
Exceptional
review category group of friends
12-30-2015
Exceptional
Pros:
Cons:
7.1
Kurt
Good
family with young children
12-15-2015
Worth the price
Pros: Good breakfast, fairly sized and clean room.
Cons: Noisy, unsupervised kids at the pool and personnel not reacting. Also swimming pool may need some upgrade: Whrilpool not working and dirt visible at its bottom, the pool area needs some painting.
6.3
Susan
Pleasant
solo traveller
12-04-2015
Pleasant
Pros: Clean, really comfortable bed and bedding.
Cons: Big gap between door and door frame. Noise from hallway - felt not as secure as I would have liked.
9.2
Stephen
Wonderful
family with young children
11-29-2015
friendly hotel
Pros: This was a clean and well-kept facility. The staff was very friendly. Convenient location.
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