Hampton Inn & Suites Kalmazoo-Oshtemo

AAA Inspector Rating

8.7

Very Good

25 Guest Ratings

5059 S 9th St

Kalamazoo, MI 49009- Map It

Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!

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AAA Inspector Rating Details (scale 1-5)

3.2

Overall

Room3.3

Bath3.0

Public Areas3.2

ARATED

AAA Inspector Notes

This hotel's lobby has a fireside seating area and additional seating arrangements that encourage social mixing. Guest rooms feature oversize, padded headboards and fluffy white bedding. Smoke free premises. 78 units. 3 stories, interior corridors.

More about Kalamazoo, MI More Hotels in Kalamazoo, MI

Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Hotel

Location

I-94 exit 72 (9th St), 0.5 mi n. 5059 S 9th St 49009.

AAA Benefit

Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!

Pool

heated indoor.

Dining & Entertainment

nearby.

Business Services

Available on premises

Room Amenities

coffeemakers, pay movies, wireless Internet. Some: refrigerators, microwaves.

Sports & Recreation

hot tub, exercise room.

Guest Services

valet and coin laundry.

Terms

1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE

Very Good

Based on Ratings from 25 guests

Showing reviews 1 - 5 of 35

7.0

Anonymous

Good

08-11-2017

Pros:

Cons: The jets in the whirl pool were not working, this is the one thing I was looking forward to the most and was not able to utilize. I paid a high price for nothing more than Red Roof Inn accommodations.

5.4

Anonymous

Fair

08-04-2017

Nice bed. Loud Lobby.

Pros: The bed was fantastic, honestly. And the air conditioning was great and not too loud.

Cons: The noise. I called the front desk twice and had to threaten with calling the police because of the noise level in the lobby. The girl who answered just kind of laughed it off, as if the people were her friends. The next morning when I talked to the guy at the front desk, he was like, "Oh, yeah. That's just how it is on Friday nights." That is absolutely ridiculous.

7.9

Anonymous

Good

08-01-2017

Are stay was pleasant and...

Pros: The bedding was very comfy. The breakfast staff was great, he even went the extra mile and fixed the eggs without cheese. Some people just can't do cheese.

Cons: The items on the breakfast bar could have been expanded some. Not much fresh fruit to choose from.

5.0

Anonymous

Fair

07-24-2017

Disappointed...

Pros: Hotel location was convenient.

Cons: I searched for pet friendly hotels, this one came up with best rate, so I booked online... At check in was told about hotel's strict policy about not being pet friendly... That was very inconvenient!... We were lucky that a relative was willing to keep our little dog for that one night! If we would have found pet friendly rooms somewhere else, we would have cancelled our reservation right then and there... Too bad that whole area was all booked up... Sat night, we called front desk for a wake up call that we never got causing us to be late the next morning... And the cherry on the cake, I ended up getting sick after eating their undercooked sausages... Bad experience for us... We won't ever stay there if we ever go back to that town again... We're not even sure if we will use Booking.com again... At check in I was given a little box of hugs and kisses and got a discount on room rate, which is nice... Yet it doesn't make up for all the inconvenience and troubles we went through... #CantEverTrustWebSite #AlwaysCheckItWithHotelIfPetFriendly...

7.1

Anonymous

Good

07-10-2017

Good

Pros:

Cons: Somehow when I get to my room after going to get my boyfriend, the headboard had fallen off the hinges on the wall. I had already been there previously and everything was fine. But they did give us another room without hesitation.

7.5

Anonymous

Good

07-02-2017

unable to

Pros: the room was fabulous

Cons: I booked the room thru booking but the payment made at check in was cash. I am an AARP member was told by evening clerk you could not accept it, but upon checking out I spoke to the morning clerk and she stated they did accept AARP and the room rate should have been lower but because of the difference I was unable to recoup any monies owed to me, which I thought was unfair. She was going to let the evening clerk know that they do accept AARP membership rates/discounts

10.0

Anonymous

Exceptional

06-18-2017

Exceptional

Pros: Loved the comforter!

Cons: I prefer sink separate from toilet and tub, but no big dea. Bathroom was nice and big.

4.2

Anonymous

Disappointing

06-03-2017

Disappointing

Pros: Pillows sucked

Cons: Pillows sucked

9.6

Anonymous

Exceptional

05-01-2017

A good place to stay.

Pros: The room was clean and comfortable.

Cons: Disappointed that there was no meat for breakfast.

10.0

Anonymous

Exceptional

04-11-2017

Great place

Pros:

Cons: Dumbbells

5.4

Anonymous

Fair

03-08-2017

Unhappy

Pros: Quietness

Cons: The bed or pillows, reservation wasn't received in descent timeframe

10.0

Anonymous

Exceptional

09-19-2016

Great place to stay. Will...

Pros: Everything!!

Cons: Nothing

9.6

Anonymous

Exceptional

09-06-2016

Nice, comfortable hotel, nicely located...

Pros: Nice, big, clean room.

Cons: The front desk staff was regularly away. This was true was I arrived; I had to wait to check in; and when I was leaving - I had to wait to check out. Annoying!

7.5

Anonymous

Good

08-30-2016

Nice appearance, but way to...

Pros: We like the cleanliness, the staff, and the location.

Cons: It was noisy and keep us up a lot of the night. The curtains wouldn't shut to make it dark at night. I wouldn't stay there again.

4.6

Anonymous

Disappointing

07-30-2016

Disappointing

Pros: Worst Hampton inn food I've ever experienced. Awful.

Cons: Pool was closed...wuld not have booked had I known.

3.8

Anonymous

Poor

07-26-2016

Lots of nighttime noise

Pros:

Cons: Do not stay here!!!They market to sports teams and then sandwitch othergests on the same floor. The running shouting etc stopped at 2:30 am andrestarted at 6:30 am. Very little sleep.I Asked why the room mixing andwas told the rooms are auto assigned.

6.7

Anonymous

Pleasant

05-27-2016

Wmu graduation weekend

Pros: Clean -

Cons: Pillows were horrible -flat Tub was like barrel shaped -rounded sides -quite dangerous I would think-easy to slip -kind of hard to stand -room was pricy maybe rates were raised since to was graduation ?

7.1

Anonymous

Good

05-13-2016

Good

Pros: Solid stay

Cons: Fine

8.8

Anonymous

Excellent

01-05-2016

Fabulous

Pros: The hotel is next door to Wings West Ice Arena and made it a great location for us having been there for a hockey tournament. There were plenty of places to eat nearby and it was easy to reach from the highway.

Cons:

7.1

Anonymous

Good

12-15-2015

Worth the price

Pros: Good breakfast, fairly sized and clean room.

Cons: Noisy, unsupervised kids at the pool and personnel not reacting. Also swimming pool may need some upgrade: Whrilpool not working and dirt visible at its bottom, the pool area needs some painting.

6.3

Anonymous

Pleasant

12-04-2015

Pleasant

Pros: Clean, really comfortable bed and bedding.

Cons: Big gap between door and door frame. Noise from hallway - felt not as secure as I would have liked.

9.2

Anonymous

Wonderful

11-29-2015

friendly hotel

Pros: This was a clean and well-kept facility. The staff was very friendly. Convenient location.

Cons:

10.0

Anonymous

Exceptional

07-19-2017

Exceptional

Pros:

Cons:

6.3

Anonymous

Pleasant

07-17-2017

Pleasant

Pros:

Cons:

10.0

Anonymous

Exceptional

04-26-2017

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

04-16-2017

Exceptional

Pros:

Cons:

8.8

Anonymous

Excellent

06-19-2016

Fabulous

Pros:

Cons:

10.0

Anonymous

Exceptional

06-16-2016

Exceptional

Pros:

Cons:

9.2

Anonymous

Wonderful

02-17-2016

Superb

Pros:

Cons:

10.0

Anonymous

Exceptional

12-30-2015

Exceptional

Pros:

Cons:

9.0

Anonymous

Wonderful

09-22-2015

Superb

Pros:

Cons:

10.0

Anonymous

Exceptional

08-20-2015

Exceptional

Pros:

Cons:

3.3

Anonymous

Poor

06-01-2017

The hotel is worn out...

Pros: It was on the way to my meeting location. Breakfast was in comparison to other hotels.

Cons: Holes in the walls, mismatched paint in the room, cracked tile grout in the bathroom floor, dirty carpet. I would not rate this hotel at a 3.3

10.0

Anonymous

Exceptional

08-25-2016

If we travel to Kalamazoo-Oshtemo...

Pros: Breakfast was available and there were many wonderful choices. The hotel was convenient and the staff took care of every need. I checked this hotel out and read all the reviews before I made reservations. It was my husband's birthday and I didn't want to deal with problems. I wanted it to be nice for him and it was very, very nice.

Cons:

8.3

Anonymous

Very Good

04-26-2016

Very good

Pros: Bedding

Cons: Bathrooms

Showing reviews 1 - 5 of 35