Holiday Inn Kalamazoo West

AAA Inspector Rating
8.7
2747 S 11th St
Kalamazoo, MI 49009- Map It
AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.1
Bath3.1
Public Areas3.0
AAA Inspector Notes
Guest rooms are well maintained and feature vintage Holiday Inn artwork. A lively restaurant overlooks the large indoor pool and game room. Some guests will appreciate the "adult only" times for the pool area (a child-free hour in the morning and each evening). Check with the front desk for exact times. Smoke free premises. 182 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 131 exit 36 (Stadium Dr), just sw. 2747 S 11th St 49009.
Eco Certification
The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance. Green Lodging Michigan recognizes lodging facilities who are leaders in energy conservation, air quality and reduced water consumption and waste.
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, wireless Internet. Some: refrigerators, microwaves.
Sports & Recreation
hot tub, game room, exercise room.
Guest Services
valet and coin laundry, airport transportation, room service, area transportation-within 5 mi & train station.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 46 guests
Showing reviews 1 - 5 of 50
6.0
Verified Hotel Guest
Pleasant
Solo Traveler
01-19-2018
Pros:
Cons: Old hotel old furniture 2stars hotel with not minifresh
8.0
Patrick
Very Good
Business Traveler
01-19-2018
Pros: good location staff and clean
Cons: seems kind of dated
3.0
Verified Hotel Guest
Poor
Family with Young Children
01-19-2018
Pros: The reason we liked the hotel is because it had a lot of stuff to do with the kids
Cons: The hot tub was very filthy. We told the front desk staff, but nothing was done about it.
4.0
Brian
Disappointing
Business Traveler
01-19-2018
Pros: Restaurant had good food. Room was good location to pool and lobby.
Cons: Room was smelly and did not seem like a 3 star experience. Would not stay again for the price. Pool was noisy and full of people all the time. Beds could have been more comfortable. Bathroom did not have fan. Older flat screen t.v. Cable not good.
5.0
Victor
Fair
Traveling as Couple
01-19-2018
Pros: The rooms were clean. Security was not an issue.
Cons: I paid for my room in advance but had to take a handicap room because it was all they had. We arrived at 2:00 pm. This is a very plain hotel. Not a 3 1/2 star hotel. The hotel lobby and rooms are clean but not at all 3 1/2 star.
Showing reviews 1 - 5 of 50