This property is connected to the James B. Henry Center for Executive Development and the University Club of Michigan State University. Suites include DVD players and a recliner or a sofa sleeper. Guests can use the facilities at the center and club for a discounted fee. As well, arrangements can be made for the two nearby golf courses and a shooting range.
Smoke free premises. 128 efficiencies. 3 stories, interior corridors. Accessibility (Call).
complimentary and valet laundry, airport transportation, area transportation-within 5 mi.
Terms
cancellation fee imposed, pets (extra charge).
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 56 guests
Showing reviews 1 - 5 of 50
10.0
Kathleen
Exceptional
solo traveller
09-07-2016
Pros: Only a few miles from MSU in a secluded, quiet location
Cons: Nothing price, location, room and staff were perfect for a mom visiting her child and looking forward to a night alone!
10.0
Sarah
Exceptional
family with young children
08-01-2016
Pros:
Cons: We booked this place because my 7 year old was excited about the outdoor pool. But when we checked in we found out the pool was closed for college swim practice. Oh well.
Otherwise very pleased with the quality.
10.0
Tracy
Exceptional
solo traveller
07-28-2016
Pros: The convenience of having a kitchen saved me a ton of money.
Cons: My room was more than 2 hours late in being ready and I needed to study for the at exam it the staff was friendly and helpful and accommodated me by putting me in a different room right away so it was all good.
10.0
David
Exceptional
mature couple
07-26-2016
Pros: Nice room, pleasant staff
Cons: Trying to get to the pool
10.0
Greg
Exceptional
review category group of friends
07-25-2016
Pros: Nice place
Cons: Times pool closed
1.0
Verified Hotel Guest
Very Poor
Family with Teens
07-03-2016
Pros: It was close to MSU, and had decent, lighted parking in front of the hotel.
Cons: Awful hotel. Not really a suite; the room did not have two beds;the room clerk gave us a hard time about switching rooms; no sheets on the hideaway bed, and then the clerk literally brought us wet sheets!!! The door locks didn't work. Just an awful place!
8.0
Verified Hotel Guest
Very Good
Business Traveler
07-01-2016
Pros: Location
Cons: No pool
8.3
Sheila
Very Good
mature couple
06-23-2016
Pros: Close to Michigan State and the University Club.
Cons: Only have queen beds.
6.7
Anne
Pleasant
family with older children
06-23-2016
Pros: liked the kitchenette in the room, very nice having a refrigerator.
Cons: I booked on line thinking I was getting two queen beds in the room. Disappointed that that was not the case. Purchased a rollaway for 10.00. Not ideal, barely room for it, had to crawl over it to get into the bathroom.
8.3
Anonymous
Very Good
family with young children
06-23-2016
Pros: Location
Cons: Junk under bed from previous customers.
10.0
Anne
Exceptional
young couple
06-22-2016
Pros: Resort like atmosphere. Clean and spacious rooms. very good pricing. lovely view from the casual dining area
Cons: nothing
6.0
Verified Hotel Guest
Pleasant
Family with Teens
06-01-2016
Pros:
Cons: poor job of cleaning room , either did not remove garbage or replace items used
5.0
Verified Hotel Guest
Fair
Business Traveler
05-30-2016
Pros:
Cons: This Hotel is not in East Lansing. It is best on the out skirts or East Lansing. Very Disappointed with the Hotel location
1.0
Verified Hotel Guest
Very Poor
05-29-2016
Pros: Location
Cons: Hair on carpet. Not clean Air conditoning to only main room and none in bedroom
10.0
James
Exceptional
Traveling as Couple
05-24-2016
Pros: Everything was wonderful! What a great place.
Cons:
2.0
Verified Hotel Guest
Poor
Group Traveler
05-21-2016
Pros: Location. It was close to where we needed to be.
Cons: Not very clean. The pictures and description led me to believe that there were 2 beds. We checked in late at 10pm and found only 1 bed. I was traveling with my adult son. The front desk told me if i wanted to pay extra they would arrange a 2nd bed.
10.0
Leanne
Exceptional
Traveling as Couple
05-18-2016
Pros: For the purpose of attending a graduation at MSU, a great location with conveniences to nearby restaurants and sites.
Cons:
9.2
Anonymous
Wonderful
mature couple
05-10-2016
Pros: Great location with friendly staff
Cons: The price was just an ok value. If the charge is high the cleaning, linens and restocking of the room must be excellent. Instead we had to ask for service and were informed the room is cleaned weekly.
7.5
Julia
Good
family with older children
04-27-2016
Pros: Loved the room! Our floor was very quiet. Loved having the sleeper sofa, separate bedroom area, and dinette with fridge, stove, dishes, etc. We were only there overnight for college tour of MSU which was only few blocks away. We'd highly recommend Candlewood to other parents for the same purpose; we would definitely come back!
Cons: Both trash containers in the dining/living area had not been emptied; bathroom floor was sticky; table in dining area had greasy fingerprints on it, indicating it most likely wasn't wiped down prior to our arrival.
8.0
Verified Hotel Guest
Very Good
Solo Traveler
04-26-2016
Pros: Location.
Cons: Room not serviced when requested
10.0
Alonda
Exceptional
solo traveller
04-25-2016
Pros: Staff, hotel cleanliness and accommodations were great!
Cons:
10.0
Shawn
Exceptional
solo traveller
04-25-2016
Pros: Friendly staff, room size, amenities and cost. Cental location,bbut with a "tucked away" feeling.
Cons: A more comfortable mattress, but I've experienced worse.
6.3
Julie
Pleasant
solo traveller
04-19-2016
Pros:
Cons: The television (cable) was not working properly so there were not many channels to choose from. The girl at the front desk was coughing up a storm upon checkin and it concerned me getting her sickness.
10.0
Kelly
Exceptional
family with older children
04-19-2016
Pros: Great place.
Cons:
9.0
Michael
Wonderful
Solo Traveler
04-11-2016
Pros: Room was a good value from what I paid.
Cons: Everything was as expectedPl
5.0
Kali
Fair
family with young children
04-11-2016
Pros: the bed was comfortable. Very close to MSU campus and not too far from Eastwood townecenter.
Cons: Found a hair in the refrigerator! No breakfast available, had to go to the university club for dining however,they have a dresscode. The hotel's snack and food center was understocked and over priced. They had over ripened bananas for 1 dollar a piece which was ridiculous. My children and I have stayed at multiple Marriott locations and other higher priced hotels yet this was the first hotel where we received noise complaints both nights(friday and saturday)around 9pm. My children were acting the same as they had at any other hotel we've stayed at.The front desk clerk even knocked on the door which was even more frustrating. I will never stay at this hotel again.
3.0
Douglas
Poor
04-05-2016
Pros: The Spa was beautiful.
Cons: The bed was so bad that we left the next morning leaving 1 nites rent. We have never slept in a worse bed. The hotel is nice, but they need to throw out all their beds and install new ones. Gal behind desk would have moved us,but beds all same.
10.0
Gertrudis
Exceptional
Solo Traveler
03-28-2016
Pros: The friendly atmosphere of the room the cleaness of it and best of all the kitchen essential.The staff professionalism was the best . The hotel overall was excellent. The only suggestion I will made is to consider the NJEA discount for teachers
Cons:
8.0
Verified Hotel Guest
Very Good
Group Traveler
03-22-2016
Pros: Kitchen prepared, close to country club
Cons: Not that I know of
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
03-15-2016
Pros:
Cons: It feels more a dormitory than a hotel.
10.0
Kamania
Exceptional
young couple
02-29-2016
Pros: The bed was extremely comfortable and i loved all the extras and appliances available in our room :-)
Cons:
8.0
Lynda
Very Good
Solo Traveler
02-17-2016
Pros: This hotel is always very clean and quiet and the staff are always great. Rooms are well appointed and comfortable.
Cons: 24 food pantry area leaves much to be desired. Plan ahead to stock the in room kitchen.
5.0
Verified Hotel Guest
Fair
Business Traveler
01-22-2016
Pros: It was very close to where I wanted to stay
Cons: There was no breakfast available in the morning and it also cost extra to use the health club neither of which were on the website
5.4
Anonymous
Fair
solo traveller
01-17-2016
Pros: Location
Cons: Never was told restaurant was going to be closed when msking reservation....No way of not driving away for dinner and/or breakfast...not a good situation..
7.5
Jerald
Good
solo traveller
01-14-2016
Pros: The suite was a nice lay out!
Kitchen was nice with a desk
Off to one side!
Cons:
5.0
Verified Hotel Guest
Fair
Family with Teens
01-12-2016
Pros:
Cons: Walking into the stairwell with my teenage son, and nearly getting a contact buzz from the marijuana which had just been smoked.
8.0
Verified Hotel Guest
Very Good
01-03-2016
Pros: The hotel was centrally located in the Lansing area making trips to various locations in the surrounding area very easy. The room and hotel were very clean. The bathroom was spacious.
Cons: There was not a complimentary breakfast available.
10.0
Verified Hotel Guest
Exceptional
Business Traveler
12-18-2015
Pros: Quietness
Cons: Dusty & housekeeping did not fully clean room. Sofa bed was not made & lamps were not wiped cleanðŸ˜â€
9.0
Verified Hotel Guest
Wonderful
Business Traveler
11-19-2015
Pros: Great location to campus. Staff was helpful. room was very comfortable
Cons:
6.3
Spartan
Pleasant
solo traveller
11-18-2015
Pros: Staff is very nice and helpful. Adjacent University club has good restaurant.
Cons: There were hairs in the bed, I was in a room next to elevator and a utility closet and it was noisy
4.6
Xxxxx
Disappointing
young couple
11-12-2015
Pros:
Cons: You have to pay for the breakfast.
5.8
Patricia
Okay
solo traveller
10-01-2015
Pros: The room was very clean and nice and the bed was really comfortable. If I were there longer, I suppose the rec facilities next door would have been nice.
Cons: The staff were pleasant, but I felt like I was bothering them any time I had a question. The hotel is isolated, only food is the athletic club next door - which was closed by the time I arrived. Apparently they have breakfast buffet next door, but I wondered around over there for 15 minutes and couldn't find it. No signs. Came back and had a hot pocket and chips for breakfast. Free coffee, however, I like mine iced. Apparently they don't have an ice machine. They, reluctantly, offered to get me some ice from the "back". Seemed as though I was putting them out, so I didn't ask for more ice for my second cup of coffee. I was just overnight, but if you're staying longer, you definitely don't want to be stuck here without a car.
8.0
Courtney
Very Good
Solo Traveler
09-30-2015
Really enjoyed my short stay and I thought it was priced at a great rate. I will stay here again.
Pros: The staff here is excellent. Very friendly and accommodating. Fantastic customer service.
Cons: It's not the ritz Carleton so the quality of the bedding, linens, etc is average to slightly above average.
8.3
Paul
Very Good
solo traveller
09-18-2015
Pros: Everybody was so friendly and they were so eager to help
Cons: nothing
10.0
Thomas
Exceptional
Solo Traveler
09-11-2015
Pros: University Club privileges. Great dining and pool.
Cons: The guy in the University of Michigan shirt walking through the lobby. SPARTY ON!
7.5
Shellie
Good
mature couple
09-05-2015
Pros: Nice staff and rooms nice size.
Cons: The bathroom was not cleaned properly the who.e 5 days we were there.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
09-02-2015
Pros: I would most definantly stay at this hotel again. 100% satified with everything. Staff was excellent and most helpful.
Cons:
6.3
Efi
Pleasant
family with older children
09-01-2015
Pros: The location is good near University MSU. Room big and comfortable.
Cons: I stayed for 7 nights and they only changed the towels when I asked. The carpet was not vacum even a day , and either the desk was not cleaned. There ware a day that they even did the bed. They gave me a room with no view ,(basement) even knowing that I would stay so long.
8.3
Ha
Very Good
solo traveller
08-24-2015
Pros: The room is very clean and comfortable, most staff are helpful. Great facilities.
Cons: It's actually 3.5 miles from East Lansing so it's not very convenient for travelers without cars.
9.0
Verified Hotel Guest
Wonderful
Business Traveler
08-13-2015
Pros: VERY quiet, and out-of-the way. Makes for a good night's sleep!
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