Top 20% of hotels within each Diamond Rating level, based on overall inspection scores.
A Rated
Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This property is connected to the James B. Henry Center for Executive Development and the University Club of Michigan State University. Suites include DVD players and a recliner or a sofa sleeper. Guests can use the facilities at the center and the club for a discounted fee. Arrangements can also be made to use the two nearby golf courses and a shooting range.
Smoke free premises. 128 efficiencies. 3 stories, interior corridors. Accessibility (Call).
complimentary and valet laundry, airport transportation, area transportation-within 5 mi.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 74 guests
Showing reviews 1 - 5 of 50
10.0
James
Exceptional
Traveling as Couple
06-23-2017
Pros: Very clean.
Cons:
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
06-23-2017
Pros: Great hotel and nice staff.
Cons: The internet is really slow.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
06-23-2017
Pros: Beautiful, spacious room! Love having a kitchenette available.
Cons: Despite asking for turndown service, we never received it. At least when we called the front desk, they brought us new towels!
10.0
William
Exceptional
Senior Traveler
06-23-2017
Pros: Nice room
Cons:
7.0
Verified Hotel Guest
Good
Traveling as Couple
06-23-2017
Pros:
Cons: One bed in the room and apparently all rooms have one bed..I have never been in a hotel where there isn't some option as far as picking beds..
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
06-23-2017
Pros:
Cons: Room smelled weird
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
06-23-2017
Pros: clean nice and great gym
Cons:
10.0
Michael
Exceptional
Solo Traveler
06-23-2017
Pros: This is a great location off the beaten path yet very close to MSU campus.
Cons: All rooms have only one queen bed per room.
8.0
Verified Hotel Guest
Very Good
Business Traveler
06-23-2017
Pros: Layout and furniture of room.
Cons: Remote location.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2017
Pros: I would most definantly stay at this hotel again. 100% satified with everything. Staff was excellent and most helpful.
Cons:
10.0
Donna
Exceptional
Family with Teens
06-23-2017
Pros: Beautiful room and extremely clean. Having a full size refrigerator was wonderful. Decorated beautifully, windows opened for fresh air. The setting was lovely with lush landscaping and grounds. The 'pantry cupboard' was a great idea! Would stay again!
Cons: The bed was only a full size, and mattress not very comfortable. I was expecting a Suite and was disappointed to only have regular rooms (we reserved 2 separate rooms). Room was quite small, but good for 2 people- no one else could have fit.
3.0
Verified Hotel Guest
Poor
Business Traveler
06-23-2017
Pros: Nice receptionist.
Cons: Certainly not a three star hotel. It looks like a student dorm, is on the campus of MSU, and in this day and time, has no HD channels available on the rooms rather tawdry TV.
10.0
Verified Hotel Guest
Exceptional
Business Traveler
06-23-2017
Pros: Quietness
Cons: Dusty & housekeeping did not fully clean room. Sofa bed was not made & lamps were not wiped cleanðŸ˜â€
4.0
Ka
Disappointing
Family with Teens
06-23-2017
Pros: the staff is very friendly.
Cons: room odor is terrible. the scented refreshener makes it worst. we had two rooms and one of the room bed sagged too much. the pillows are smelly as well. the curtains cannot be fully closed and inside is fully visible from cars in the patking lot.
8.0
Lynda
Very Good
Solo Traveler
06-23-2017
Pros: This hotel is always very clean and quiet and the staff are always great. Rooms are well appointed and comfortable.
Cons: 24 food pantry area leaves much to be desired. Plan ahead to stock the in room kitchen.
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
06-23-2017
Pros:
Cons: It feels more a dormitory than a hotel.
10.0
Verified Hotel Guest
Exceptional
Family with Teens
06-23-2017
Pros: Very clean hotel. The location to campus was great. We only needed the room for one night but it was a nice big room/suite. Would be very comfortable for an extended stay.
Cons:
3.0
Douglas
Poor
06-23-2017
Pros: The Spa was beautiful.
Cons: The bed was so bad that we left the next morning leaving 1 nites rent. We have never slept in a worse bed. The hotel is nice, but they need to throw out all their beds and install new ones. Gal behind desk would have moved us,but beds all same.
9.0
Michael
Wonderful
Solo Traveler
06-23-2017
Pros: Room was a good value from what I paid.
Cons: Everything was as expectedPl
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
06-23-2017
Pros: The room was very clean. The front desk staff was extremely helpful, accommodating and friendly. We were looking for a hotel close to Michigan State University and this hotel borders the perimeter of the campus. It was the perfect location for us.
Cons:
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
06-23-2017
Pros: Hotel was clean, good location, easy to access.... It met my expectations.
Cons: N/A
10.0
Leanne
Exceptional
Traveling as Couple
06-23-2017
Pros: For the purpose of attending a graduation at MSU, a great location with conveniences to nearby restaurants and sites.
Cons:
2.0
Verified Hotel Guest
Poor
Group Traveler
06-23-2017
Pros: Location. It was close to where we needed to be.
Cons: Not very clean. The pictures and description led me to believe that there were 2 beds. We checked in late at 10pm and found only 1 bed. I was traveling with my adult son. The front desk told me if i wanted to pay extra they would arrange a 2nd bed.
1.0
Verified Hotel Guest
Very Poor
06-23-2017
Pros: Location
Cons: Hair on carpet. Not clean Air conditoning to only main room and none in bedroom
6.0
Verified Hotel Guest
Pleasant
Family with Teens
06-23-2017
Pros:
Cons: poor job of cleaning room , either did not remove garbage or replace items used
8.0
Verified Hotel Guest
Very Good
Business Traveler
06-23-2017
Pros: Location
Cons: No pool
9.0
Lawrence
Wonderful
Traveling as Couple
06-23-2017
Pros: Facilities
Cons: Wireless internet was sometimes too slow to be useful
6.0
Verified Hotel Guest
Pleasant
Business Traveler
06-23-2017
Pros:
Cons: Air conditioner was broken in room.
8.0
Jaclyn
Very Good
Traveling as Couple
06-23-2017
Pros: Kitchenette was useful. Easy to get to the hotel. Friendly and helpful staff.
Cons: I thought I would be able to walk to campus for the football game but we had to uber because walking wouldve taken over 45 min. Drive took 5 or less. There was a grape and part of a cheez-it on the carpet from previous guest but otherwise room was clean.
8.0
Thamilarasi
Very Good
Business Traveler
06-23-2017
Pros: safe,clean,good location hotel.
Cons: thanks for taking care of your customer carefully.
9.0
Michael
Wonderful
Traveling as Couple
06-23-2017
Pros: Good location, easy access to the places we needed to visit. We did not need to use the room amenities such as kitchenette, refrigerator, or microwave because we only stayed one night but they appeared to be in very good condition.
Cons:
10.0
Robert
Exceptional
06-23-2017
Pros: Location access to Fitness club and restaurant
Cons: No
1.0
Verified Hotel Guest
Very Poor
Business Traveler
06-23-2017
Pros: rooms are big,,
Cons: BUGS this time, and we have the photos to show it. Who knows, could have been someone before us,, but there were at least 5,, on floor, in drapes,, moved to another floor, a new room,, no problem from the staff,, happy to help, very embarassed..sort
10.0
Cathy
Exceptional
Family with Young Children
06-23-2017
Pros: Great room and friendly staff.
Cons: I liked everything about the room.
10.0
Audrey
Exceptional
Business Traveler
06-23-2017
Pros: Travelers who stay at this property should definitely check out the phenomenal restaurant!
Cons:
10.0
Frank
Exceptional
Traveling as Couple
06-23-2017
Pros: Wonderful hotel. Very comfortable sheets and towels. Room came with a small kitchen. Very fast WiFi. Three comfortable chairs. Friendly and helpful staff. Upscale restaurant in the building.
Cons:
5.0
Kim
Fair
06-23-2017
Pros: Room smelled mildewy
Cons: Smelly room
9.0
Michael
Wonderful
06-23-2017
Pros: Location and staff
Cons:
3.0
Verified Hotel Guest
Poor
Business Traveler
06-23-2017
Pros: Staff was great
Cons: The sheets where very dirty! and the bar/restaurant is closed on Monday nights.
8.0
Verified Hotel Guest
Very Good
Solo Traveler
06-23-2017
Pros: Room, amenities and location
Cons: No
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
06-23-2017
Pros: The kitchenette!!
Cons:
10.0
Michael
Exceptional
Business Traveler
06-23-2017
Pros: Dining available at the MSU VarsityClub. Very nice perk.
Cons: None whatsoever.
10.0
Gina
Exceptional
solo traveller
03-30-2017
Pros: Location is great for MSU visit and staff & facilities are excellent!
Cons:
10.0
Rebecca
Exceptional
solo traveller
03-13-2017
Pros: Bed comfy
Nice amenities
Good location
Ample parking
Smelled nice
Cons: Had to keep signing into wi-fi
Low water pressure
Need more healthy snacks in mini store
9.6
Michael
Exceptional
family with young children
03-04-2017
Pros: Very nice hotel. Staff was great.
Cons: No real options within walking distance for food or shopping.
6.3
Lynn
Pleasant
solo traveller
02-28-2017
Pros: Loved the smaller suite for just me and really appreciated decent cooking facilities.
Cons: Carpet was sticky which in turn lead to a sticky floor in the bathroom.
The bath room floor had long dark curly hair floating on it--mine is short and white.
6.3
Jingjing
Pleasant
solo traveller
02-12-2017
Pros: It has got stoves to cook our own food.
Cons: It is not cleaned daily, not tidy.
8.3
Denise
Very Good
family with young children
01-30-2017
Pros: Nice location
Loved having the kitchen in the room.
Personnel was all helpful and friendly
Cons: Originally the room I picked from the room description and photographs was not the room reserved for me.
They switched out the room but charge me a 40.00 up charge.
I called Booking.com and they talked to the front desk. It was supposed to be taken off my card at the time of our check out but that still has not happen.
10.0
Azam
Exceptional
family with young children
01-30-2017
Pros: Loved the bed and pillows.
Cons:
9.6
Catherine
Exceptional
young couple
01-23-2017
Pros: The room was very clean and spacious.
Cons: Check in location is quite dark and small. Made us wonder if we were really in the right spot initially, even though signage was clear. Very nice person checked us in, though.
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