Hotels have overall ratings in the top 20% for their Diamond Rating level, plus no member complaints in the past 12 months and A Rated cleanliness and condition.
A Rated
Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This property is connected to the James B. Henry Center for Executive Development and the University Club of Michigan State University. Suites include DVD players and a recliner or a sofa sleeper. Guests can use the facilities at the center and the club for a discounted fee. Arrangements can also be made to use the two nearby golf courses and a shooting range.
Smoke free premises. 128 efficiencies. 3 stories, interior corridors. Accessibility (Call).
complimentary and valet laundry, airport transportation, area transportation-within 5 mi.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 74 guests
Showing reviews 1 - 5 of 50
6.0
Anonymous
Pleasant
08-11-2017
Pros: Location and price of hotel room. But don't ask to use any of the annemities. Hot tub, you pay 10 dollars per person. Breakfast at the University Club add 2 dollars to the buffet price.
Cons: Even though they advertise that they are connected to MSU and the University Club everything with the University Club has an up charge. Basically, they accessibility to the resources of the University Club, but you have to pay extra to use any of it.
10.0
Anonymous
Exceptional
08-11-2017
Pros: MSU University Club Privileges. Great pool in Summer, great food and beverage options at the Club. Nice serene location.
Cons: Nothing!
10.0
Anonymous
Exceptional
08-11-2017
Pros: This is a great location off the beaten path yet very close to MSU campus.
Cons: All rooms have only one queen bed per room.
8.0
Anonymous
Very Good
08-11-2017
Pros: Layout and furniture of room.
Cons: Remote location.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Beautiful room and extremely clean. Having a full size refrigerator was wonderful. Decorated beautifully, windows opened for fresh air. The setting was lovely with lush landscaping and grounds. The 'pantry cupboard' was a great idea! Would stay again!
Cons: The bed was only a full size, and mattress not very comfortable. I was expecting a Suite and was disappointed to only have regular rooms (we reserved 2 separate rooms). Room was quite small, but good for 2 people- no one else could have fit.
10.0
Anonymous
Exceptional
08-11-2017
Pros: University Club privileges. Great dining and pool.
Cons: The guy in the University of Michigan shirt walking through the lobby. SPARTY ON!
3.0
Anonymous
Poor
08-11-2017
Pros: Nice receptionist.
Cons: Certainly not a three star hotel. It looks like a student dorm, is on the campus of MSU, and in this day and time, has no HD channels available on the rooms rather tawdry TV.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great location to campus. Staff was helpful. room was very comfortable
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The hotel, on the edge of MSU's campus exceeded my expectations. The room seemed new - appointments were updated and very comfortable. I arrived early just to see where it was and they let me check in -very accommodating.
Cons: To some, the location might be too far outside city limits. But I liked it. It was quiet and easy to get to main roadways.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great guest room.
Cons: Location is confusing - signage could possibly be improved.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Quietness
Cons: Dusty & housekeeping did not fully clean room. Sofa bed was not made & lamps were not wiped cleanðŸ˜â€
5.0
Anonymous
Fair
08-11-2017
Pros: It was very close to where I wanted to stay
Cons: There was no breakfast available in the morning and it also cost extra to use the health club neither of which were on the website
8.0
Anonymous
Very Good
08-11-2017
Pros: This hotel is always very clean and quiet and the staff are always great. Rooms are well appointed and comfortable.
Cons: 24 food pantry area leaves much to be desired. Plan ahead to stock the in room kitchen.
9.0
Anonymous
Wonderful
08-11-2017
Pros:
Cons: The only issue I had with this hotel was the very loud noise coming from the housekeeping laundry room. The industrial machines made quite a racket which I could hear all night long since I like to keep my window slightly open for fresh air.
6.0
Anonymous
Pleasant
08-11-2017
Pros:
Cons: It feels more a dormitory than a hotel.
8.0
Anonymous
Very Good
08-11-2017
Pros: Kitchen prepared, close to country club
Cons: Not that I know of
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very clean hotel. The location to campus was great. We only needed the room for one night but it was a nice big room/suite. Would be very comfortable for an extended stay.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Room was a good value from what I paid.
Cons: Everything was as expectedPl
10.0
Anonymous
Exceptional
08-11-2017
Pros: For the purpose of attending a graduation at MSU, a great location with conveniences to nearby restaurants and sites.
Cons:
5.0
Anonymous
Fair
08-11-2017
Pros:
Cons: This Hotel is not in East Lansing. It is best on the out skirts or East Lansing. Very Disappointed with the Hotel location
9.0
Anonymous
Wonderful
08-11-2017
Pros: Room and location to campus
Cons: None
6.0
Anonymous
Pleasant
08-11-2017
Pros:
Cons: Air conditioner was broken in room.
8.0
Anonymous
Very Good
08-11-2017
Pros: Kitchenette was useful. Easy to get to the hotel. Friendly and helpful staff.
Cons: I thought I would be able to walk to campus for the football game but we had to uber because walking wouldve taken over 45 min. Drive took 5 or less. There was a grape and part of a cheez-it on the carpet from previous guest but otherwise room was clean.
8.0
Anonymous
Very Good
08-11-2017
Pros: safe,clean,good location hotel.
Cons: thanks for taking care of your customer carefully.
7.0
Anonymous
Good
08-11-2017
Pros: It's quiet and peaceful
Cons: Normally they are very good here, but I stayed 2 nights and had no maid service at all. It was Thanksgiving, but that is no excuse.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Good location, easy access to the places we needed to visit. We did not need to use the room amenities such as kitchenette, refrigerator, or microwave because we only stayed one night but they appeared to be in very good condition.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: I like the room layout
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: I liked being close to the Michigan State Campus
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very nice staff. very clean
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Travelers who stay at this property should definitely check out the phenomenal restaurant!
Cons:
3.0
Anonymous
Poor
08-11-2017
Pros: Staff was great
Cons: The sheets where very dirty! and the bar/restaurant is closed on Monday nights.
8.0
Anonymous
Very Good
08-11-2017
Pros: Room, amenities and location
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: The kitchenette!!
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Dining available at the MSU VarsityClub. Very nice perk.
Cons: None whatsoever.
8.0
Anonymous
Very Good
08-11-2017
Pros: Very close to the university and our tennis tournament. Nice to have fridge in room.
Cons: The one bed in our room was very small, almost too small for two adults.
8.0
Anonymous
Very Good
08-11-2017
Pros: Pantry on honor system. Free library of DVD movies for the room. Ice makers in the fridge, but don't forget to turn on when you first get there. Access to the University Club for a nice dinner.
Cons: Location is tucked away. I always think it's in East Lansing but it is right across the border in Lansing.
8.0
Anonymous
Very Good
08-11-2017
Pros: Staff is wonderfull
Cons: Beds are a little hard
3.0
Anonymous
Poor
08-11-2017
Pros: The room was pretty clean and met location expectations.
Cons: The room was below the lobby, so the entire night we heard loud footsteps above us throughout the night as people came and went. We will not be staying here again.
7.0
Anonymous
Good
08-11-2017
Pros: Functional kitchenette was nice, and well supplied with cookware, etc. Room was large, with comfortable bed. Shower experience was pleasant. Pleasant staff.
Cons: The entry/lobby to this hotel was anything but welcoming. Downright unpleasant, actually. A single narrow door with small entryway that was key-controlled, made you feel like you were passing through a security gate or prison foyer. Tiny reception desk.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location was fantastic, very close to campus. The pool is heated, which is nice.
Cons: I wish they would have actual half-and-half for their coffee, not just that coffeemate crap :(
8.0
Anonymous
Very Good
08-11-2017
Pros: Overall the room was nice and the location is awesome, if you are planning to spend time at MSU.
Cons: I didn't notice this until i got in the shower, but the shower curtain was not changed from the previous guest and there was feces on the white curtain. Like someone used the restroom and grabbed the curtain. I told the front desk but no special discount.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Well equipped, clean, helpful staff
Cons: No
7.0
Anonymous
Good
08-11-2017
Pros: very quiet
Cons: location was far from most things except golf or campus
10.0
Anonymous
Exceptional
08-11-2017
Pros: The suite was very nice - SO NICE to have a full fridge and freezer, kitchen, etc. was super convenient to East Lansing, staff was helpful, would definitely stay again!
Cons: Our room was to be assigned upon checkin and when we arrived we were told here were no rooms in the hotel with two beds (I was traveling with my mom) but they could put us in a one bedroom suite with a pullout. Was decent but should know ahead of time!
10.0
Anonymous
Exceptional
07-27-2017
Exceptional
Pros: The hotel goes above and beyond for the price. The conveince of getting a snacks or a movie or a board game for a night in also helps to set this place apart.
Cons:
7.5
Anonymous
Good
07-25-2017
Good
Pros:
Cons: Adjacent restaurant was closed on Mondays for breakfast - disrupted our morning schedule in getting something to eat off site and to our appointment. Would have been helpful had we known this ahead of time so we could plan accordingly.
10.0
Anonymous
Exceptional
03-30-2017
Exceptional
Pros: Location is great for MSU visit and staff & facilities are excellent!
Cons:
10.0
Anonymous
Exceptional
03-13-2017
Overall nice stay, recommended
Pros: Bed comfy
Nice amenities
Good location
Ample parking
Smelled nice
Cons: Had to keep signing into wi-fi
Low water pressure
Need more healthy snacks in mini store
9.6
Anonymous
Exceptional
03-04-2017
Very nice hotel if you...
Pros: Very nice hotel. Staff was great.
Cons: No real options within walking distance for food or shopping.
6.3
Anonymous
Pleasant
02-28-2017
Great suite for one.
Pros: Loved the smaller suite for just me and really appreciated decent cooking facilities.
Cons: Carpet was sticky which in turn lead to a sticky floor in the bathroom.
The bath room floor had long dark curly hair floating on it--mine is short and white.
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