Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Adjacent to an upscale mall with a variety of shops and restaurants, this hotel features stylish and modern guest rooms with plump white bedding, large pull-out desks and colorful accents.
Smoke free premises. 224 units. 6 stories, interior corridors.
check-in 4 pm, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 91 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
07-21-2017
Pros: Bed was comfortable. Attached to mall for shopping. Liked shower head good water pressure.
Cons: Booked for double occupancy but only had 1 bed. Doors closing of the rooms were extremely loud. NotVery informative at the front desk other than to tell us it was not a party hotel.
8.0
Anonymous
Very Good
07-21-2017
Pros: Very professional. People working make sure your very comfortable.
Cons:
6.0
Anonymous
Pleasant
07-21-2017
Pros: The hotel is decent, although it needs some renovation
Cons: Way more than the 250 characters allowed. This is no place for a handicapped person
Cons: Hotel front desk allowed wife to check in. Reservation was also booked with her credit card and all room charges upon check in secured by her upon check-in. My wife was given a hard time by front desk when she requested an additional room key.
8.0
Anonymous
Very Good
07-21-2017
Pros: Always a good experience.
Cons: Nada
9.0
Anonymous
Wonderful
07-21-2017
Pros: real nice hotel and the staff was friendly and helpful
Cons: the water pressure was a little weak in the shower
9.0
Anonymous
Wonderful
07-21-2017
Pros: Good location. Next to an upscale nice little mall. Room was tasteful and clean as consistent with a 3 or 3.5 star property. Upkeep was good. Toiletry products were good. Coffee in lobby each morning-nice. Overall everything was as it should be.
Cons: The available parking was free but limited. Always managed to find a space but at times there were very few left. Restaurant spilled over into lobby.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Great Bed.
Cons: Quality of some TV atations. No Fox Sports Detroit.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Customer Service agent was very nice in giving us a room for early check in.
Cons: Room was very clean
9.0
Anonymous
Wonderful
07-21-2017
Pros: The room was spacious
Cons: Nothing
10.0
Anonymous
Exceptional
07-21-2017
Pros: Like that it was connected to the mall. You could walk right from your room into the mall and not have to go outside.
Cons: The only thing we found wrong was that you had to hold down the handle on the toilet for it to flush all the way. Other than that, it was very nice.
8.0
Anonymous
Very Good
07-21-2017
Pros:
Cons: Only 1 trash can in room.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Check in was quick, room was clean, and it was very peaceful.
Cons: Loved everything!
10.0
Anonymous
Exceptional
07-21-2017
Pros: The entire Hotel Staff were professional, courteous and polite. The rooms were clean, spacious and the beds were so comfortable. I highly recommend this hotel for a great nights rest.
Cons: I loved everything. My family and I didn't want to leave.
2.0
Anonymous
Poor
07-21-2017
Pros: The location and size of room was good.
Cons: The hotel was very loud. Could hear the people in the next room talking.
9.0
Anonymous
Wonderful
07-21-2017
Pros: What I like best was that this hotel had no weaknesses. It was clean, quiet, comfortable, friendly, with great location.
Cons: After 4 days/3 nights, I had only one encounter with a hotel staffer that was not completely pleasant. All the others were totally on their game, and made me feel like a valued guest they wanted to pamper. I'll take that anytime.
10.0
Anonymous
Exceptional
07-21-2017
Pros: It was very clean and the bedding is the best!
Cons: The pool could have been nicer.
10.0
Anonymous
Exceptional
07-21-2017
Pros: I liked the location which was easy to find from the freeway. I also liked that they added something like the Westin's "Green Choice" not to have housekeeping while there.
Cons: The lobby and breakfast were on the cold side.
2.0
Anonymous
Poor
07-21-2017
Pros: The staff was pleasant.
Cons: Extremely Noisy guests! I had to call the front desk the first night I was there and 3 times the second night. My last call was at 3:00 am in the morning! I was supposed to stay8 days , I checked out after 2 nights.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Great hotel
Cons: No
10.0
Anonymous
Exceptional
04-12-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
04-04-2016
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
03-18-2016
Good
Pros:
Cons:
9.6
Anonymous
Exceptional
02-28-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
02-17-2016
Exceptional
Pros:
Cons:
9.2
Anonymous
Wonderful
02-17-2016
Superb
Pros:
Cons:
8.3
Anonymous
Very Good
02-09-2016
Very good
Pros:
Cons:
10.0
Anonymous
Exceptional
01-26-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
01-14-2016
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
01-10-2016
Good
Pros:
Cons:
9.2
Anonymous
Wonderful
01-03-2016
Superb
Pros:
Cons:
10.0
Anonymous
Exceptional
01-03-2016
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
11-25-2015
Exceptional
Pros:
Cons:
8.8
Anonymous
Excellent
10-08-2015
Fabulous
Pros:
Cons:
7.9
Anonymous
Good
10-08-2015
Good
Pros:
Cons:
8.3
Anonymous
Very Good
10-08-2015
Very good
Pros:
Cons:
9.6
Anonymous
Exceptional
08-15-2015
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
08-02-2015
Good stay!
Pros:
Cons:
8.8
Anonymous
Excellent
03-16-2017
Fabulous
Pros:
Cons: Didn't realize it was double beds when booked. Just assumed it was queens at a Marriott.
8.3
Anonymous
Very Good
02-28-2017
Quick Getaway!
Pros: The room was a little small, but cozy and clean. The bed was extremely comfortable. Room service was great!
Cons:
10.0
Anonymous
Exceptional
07-11-2016
Exceptional
Pros: N/A
Cons: Nothing
8.8
Anonymous
Excellent
11-08-2015
Okay
Pros: This is a mixed review as there were two incidents that would have made this a horrible experience but the staff overcame.
Plenty of parking with the covered garage. Room service meal was tasty.
Cons: I was very concerned when the reservation I made on booking.com said I was arriving Sat night for 1 night - when I had a confirmation showing 2 nights checking in on Friday night. The front desk clerk said she was able to work around it and I got a room. When my brother arrived later that evening - he was told there was no room for him even though he had a confirmation from whichever source he used. I think I may have gotten my brother's room! There was some type of problem with water sprinklers going off - at least this is what I was told at 3:30 when my room had yet to be cleaned. I told the housekeeper no need to clean it as I needed to get work done and I was leaving in the morning.
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