Across the street from a regional shopping center and near many restaurants, this property is furnished with bright, contemporary décor. The king suites feature fold-out sofa sleepers.
Smoke free premises. 83 units. 3 stories, interior corridors. Accessibility (Call).
Pros: The staff was very helpful and very courteous. They checked the weather for me since I was riding on the ferry home.
Cons:
6.7
Rosse
Pleasant
family with young children
07-21-2016
Pros: Staff was attentive and efficient at fulfilling our request for extra pillows.
Cons: The first floor rooms are EXTREMELY noisy. The interior and exterior doors of the hotel slam shut vs having a quiet shut feature. Noise travels down the hallways. Request a higher floor if you are going to stay at this location.
6.3
Matthew
Pleasant
family with older children
07-19-2016
Pros: The staff was very nice and helpful.
Cons: I think the price was outrageous. I have stayed at other Fairfield Inn's and didn't have to pay over $300 a night. I have stayed directly on a beach on the ocean and didn't pay this much.
6.3
John
Pleasant
mature couple
07-13-2016
Pros: Desk staff was quite helpful.
Cons: No bar. Overpriced for the accomodations offered.
8.8
Erangi
Excellent
family with young children
07-06-2016
Pros: clean, comfortable and good location.
Cons: Breakfast was from 7a-10am and we went at around 9.30 and most items were over and some items did not get refilled. So we had to settle for what was was available.
10.0
Monique
Exceptional
family with older children
07-05-2016
Pros: Loved the cleanliness, staff, and delicious breakfast.
Cons: Would have liked to request a cot for extra sleeping space for my kids. No cots were available.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
06-18-2016
Pros: Clean & comfortable. Close to shops & dining.
Cons: Window room curtains would not close close completely to filter out light at night.
10.0
Paul
Exceptional
mature couple
05-10-2016
Pros: Everything was delicious! The bananas were gone when I went to get one but there was plenty to eat otherwise.
Cons:
7.9
Patricia
Good
review category group of friends
05-06-2016
Pros: The location was excellent, the staff were very nice and pleasant.
Cons: More pillows, as we had the king bed and sofa sleeper and had to request extra pillows.
10.0
Jackie
Exceptional
young couple
05-05-2016
Pros: The hotel wa quiet, clean, and comfortable. We slept through breakfast and staff recommended a good restaurant nearby.
Cons:
10.0
Cynthia
Exceptional
mature couple
04-24-2016
Pros: Everything was good and comfortable.
Cons: Nothing
8.8
Michael
Excellent
young couple
03-27-2016
Pros: Friendly staff and well kept room
Cons: The pool and spa were closed for maintenance. It was the main reason I chose the hotel, but the suite had a jacuzzi in it, so it made up for it.
10.0
Michelle
Exceptional
review category group of friends
03-22-2016
Pros: The staff was friendly and professional
Cons:
8.3
William
Very Good
mature couple
03-19-2016
Pros: Good hot food and good selection
Cons:
7.9
Brookelynn
Good
young couple
03-13-2016
Pros:
Cons: The hot tub was out of order our entire stay.
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
03-07-2016
Pros: Location, room size, bed and breakfast.
Cons: Noise in the bathroom. You can clearly hear sound from other bathrooms and there was fan noise from the vent all night (don't know where it is coming from).
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
03-02-2016
Pros: Friendly staff, they went out of their way to help us. We had to come home for a funeral and the staff made sure our room was ready early so that we could make it to the visitations on time.
Cons: Rooms were small. But very clean.
8.0
Lesa
Very Good
02-16-2016
Pros: Great price close to shopping very quiet
Cons: No dislikes
10.0
Paul
Exceptional
Senior Traveler
01-11-2016
Pros: Very clean hotel.
Cons:
9.0
Verified Hotel Guest
Wonderful
Group Traveler
12-29-2015
Pros: Location and the pool is always clean and warm. Has hot tub. Lady that checked my group in did her best to place us together.
Cons: Need to do something about tile from pool to elevator. Too slippery for children and adults.
5.4
Sara
Fair
mature couple
12-29-2015
Pros:
Cons: The shower did not work and when I told the front desk, their attitude was indifferent. No apology or compensation .
8.0
Paul
Very Good
Business Traveler
12-19-2015
Pros: Clean.
Cons:
7.9
Edward
Good
family with older children
10-28-2015
Pros: Good location, pleasant staff
Cons: Toilet was very slow, and the beds were somewhat uncomfortable
9.0
Mari Lyn
Wonderful
Traveling as Couple
10-23-2015
Pros: The hotel is clean with recently updated decor and furniture. The staff was welcoming and responsive.
Cons:
9.2
Veronica
Wonderful
family with young children
10-06-2015
Pros:
Cons: Wish hotel had queen size beds.
7.1
Gene
Good
solo traveller
10-06-2015
Pros: Bath had black spots door lock didn't work
Cons: Dead lock didn't work
9.6
Anonymous
Exceptional
mature couple
09-22-2015
Pros: Very well kept up.
Cons: Pillows provided were too big and hard for sleeping. My wife brought her own which I should have done.
10.0
Queenofshells
Exceptional
mature couple
09-21-2015
Pros: Location
Cons: All feather pillows as they offer no support for people with bad necks.
10.0
Katie
Exceptional
Family with Young Children
09-09-2015
Pros: Friendly desk staff at check in, pretty good selection for breakfast, kids enjoyed the pool.
Cons:
9.0
Sean
Wonderful
Family with Young Children
09-05-2015
Pros: Hotel was nice and conveniently located near malls and restaurants. Room was comfortable and clean.
Cons:
7.5
Deb
Good
young couple
09-01-2015
Pros: location
Cons: price. I don't think this was any nicer than other places we have stayed for a lower price. This entire area may be at that same price I'm not sure.
10.0
Dawn
Exceptional
Traveling as Couple
08-26-2015
Pros: Everything was perfect.
Cons:
8.0
Margaret
Very Good
Family with Teens
08-26-2015
Pros: Great staff. Nice room. Good value.
Cons: In the advertisement the pool seemed to be much larger.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
08-14-2015
Pros: The lady who checked us in was very friendly and knowledgeable
Cons: pool a little small
9.2
Fanetta
Wonderful
review category group of friends
08-14-2015
Pros: I usually care about the cleanliness of the bedding, but I didn't have to here. Defintely worth every penny
Cons: The shower could be updated a little
9.2
Hellen
Wonderful
mature couple
08-04-2015
Pros: bed pillows great, don't ever switch to the nugget sized pillows
Cons: nothing
8.8
Anonymous
Excellent
family with young children
07-24-2015
Pros: Staff was very friendly and helfull.
Cons: Room little small.would have been nice for couch or rollaway bed could go in to make sleeping arrangements more comfortable
8.3
Katherine
Very Good
young couple
06-16-2015
Pros: The room was very nice and clean. The lady serving breakfast was wonderful!
Cons: I didn't like that our soap bar was thrown out in between our first and second night. Seemed a little wasteful.
10.0
Sheila
Exceptional
family with young children
06-11-2015
Pros: They let us check in early to accommodate an early arrival. The hotel was close to shopping, restaurants, and the interstate. Great breakfast in the morning with a nice variety. Pool and spa were a hit with everyone.
Cons:
10.0
Tina
Exceptional
solo traveller
05-26-2015
Pros: The rooms and the property were very clean.
Cons:
10.0
David
Exceptional
family with young children
05-26-2015
Pros: Look forward to coming back! Staff was wonderful!
Cons: Pool is small recommend adding on!
10.0
Shawn
Exceptional
family with young children
03-31-2015
Pros: Good breakfast and great pool for my kiddo.
Cons:
7.9
Savanna
Good
mature couple
02-21-2015
Pros: Relaxing
Cons: How little the pool towels are
7.5
Terrie
Good
family with older children
02-01-2015
Pros: Comfortable, liked having fridge and microwave & directv
Cons: Breakfast was not early enough so didn't get any, room didn't have tea or creamers. Had to leave at 7am for athletic event...they should have ASKED if they could serve breakfast earlier due to the number of athletic groups staying. Poor forethought.
10.0
Nancy
Exceptional
family with young children
01-03-2015
Pros: Kids loved the pool
Cons: Cold weather...snow!
5.8
Jim
Okay
mature couple
01-01-2015
Pros: The bed and sofa beds were very comfortable. Everything was very clean and the staff was very professional and good.
Cons: I absolutely could hardly breathe in the room - I have never seen a hotel room that small - especially since it was supposed to be a bedroom and a separate suite room.
7.5
Iain
Good
solo traveller
12-28-2014
Pros: First time staying here but liked the large and clean room. Hotel looked in nice order and breakfast was OK.
Cons: I was cold in bed, even when trying to increase the temperature in the room. There was no duvet on the bed - only summer sheets. This was early December.
;detailController.handleFacebook('SEO','Fairfield Inn & Suites by Marriott Muskegon-Norton Shores', '131521', 'ACCOMMODATION', '3', '', '', 'http:////aff.bstatic.com/images/hotel/max500/915/9159361.jpg', 'Norton Shores', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Fairfield Inn & Suites by Marriott Muskegon-Norton Shores', '131521', 'ACCOMMODATION', '3', '', 'http:////aff.bstatic.com/images/hotel/max500/915/9159361.jpg', 'Norton Shores', '', '', '', '');){kind=link}