Hilton Garden Inn Detroit/Novi

AAA Inspector Rating
8.7
Excellent
49 Guest Ratings
27355 Cabaret Dr
Novi, MI 48377- Map It
Members save up to 10% and earn HHonors™ points when booking AAA rates!
Photos
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AAA Inspector Notes
Well-appointed guest rooms have contemporary furnishings and granite-topped dry bar areas. It's adjacent to Fountain Walk shopping center, which offers shopping, entertainment and restaurants. Designed for the business traveler in mind, this property offers a variety of flexible meeting space, a spacious exercise room and an inviting outdoor patio. Smoke free premises. 148 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-96 exit 162 (Novi Rd), just n, just w on 12 Mile Rd, then just s. 27355 Cabaret Dr 48377.
AAA Benefit
Members save up to 10% and earn HHonors™ points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet. Some: high-speed Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 49 guests
Showing reviews 1 - 5 of 50
5.4
No
Fair
solo traveller
09-19-2016
Pros:
Cons: The key reader to my room didn't work, I was told if I needed access into my room I would have to go to the front desk to have a staff member follow me to my room to let me in. I never received keys to my room. Then I was over charged by almost $90.00. It has been almost a month and still have not received a reimbursement for the over charge.
8.8
John
Excellent
young couple
09-15-2016
Pros: Clean, well-run, good location.
Cons: Room cleaning schedule and manager response about it. We arrived back from a long day after 3 pm, and our room was still being cleaned. We informed the manager, who made no apology nor offered anything to us (such as a breakfast coupon), but instead said "that's just our schedule". Otherwise everything was top-notch.
9.6
Tammy
Exceptional
young couple
09-06-2016
Pros: Modern room and comfy bed. Very high class hotel.
Cons: In the middle of big shopping area. Lots of traffic.
7.5
Anonymous
Good
solo traveller
09-06-2016
Pros: I stayed here as part of a wedding, and the young gentlemen working the front desk on September 3rd deserves a big pat of the back for how he handled 1) noise from our room (he was polite and invited us down to the lobby, which worked out great for our post-wedding group) and 2) and unruly and insulting other guest who was at the front desk while we were trying to purchase water late that night. The employee stayed calm but wasn't bullied despite this person's ugly behavior. Aside from that experience, there is shopping center across the street with many restaurants. The facilities were only okay, but I appreciated the water in the lobby (since what came out of the faucet in the rooms had a smell - not their fault about the tap water, I suppose).
Cons: Other guests were trashy. Breakfast seemed expensive (didn't partake).
7.5
Darlene
Good
young couple
08-23-2016
Pros: Staff very pleasant and accommodating. Called me when room was ready for early check-in.
Cons: Long crack in base of shower
Showing reviews 1 - 5 of 50