Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
The attractive lobby provides several nooks for impromptu gatherings. Guest rooms are well furnished with platform beds, smart TVs and comfortable ergonomic desk chairs.
Smoke free premises. 157 units. 6 stories, interior corridors. Accessibility (Call).
valet and coin laundry, area transportation-within 5 mi.
Terms
1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 113 guests
Showing reviews 1 - 5 of 50
7.0
Verified Hotel Guest
Good
Traveling as Couple
09-15-2017
Pros: Seems like a nice place to stay
Cons: None
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
09-15-2017
Pros: The location was great, and the staff
Cons: We had double beds and one bed had blood stains on the mattress
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
09-15-2017
Pros: Very clean, pleasant.
Cons: The room was in a horrible location within the hotel, close to the elevator. Lots of noisy guests made it hard to obtain the level of peace I was seeking.
8.0
David
Very Good
Traveling as Couple
09-15-2017
Pros: Perfect location, very nice staff and a clean room.
Cons: Beds were not the most comfortable and pillows were very soft.
7.0
Verified Hotel Guest
Good
Traveling as Couple
09-15-2017
Pros: Well maintained property Friendly, helpful staff Quiet location
Cons: Location is in business park area, lacks walkable restaurants, most food options 5 min drive
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
09-15-2017
Pros: Plush hotel, excellent decor, soft towels, great staff, good free coffee in the morning - no need to go to Starbucks
Cons:
9.0
Ricardo
Wonderful
Traveling as Couple
09-15-2017
Pros: I really loved the overall look of this hotel.had excellent ammenities.
Cons:
8.0
Verified Hotel Guest
Very Good
Solo Traveler
09-15-2017
Pros: Hotel meets expectations for Hilton properties. Clean, friendly staff, comfortable bed/linens.
Cons: Location is ideal for a business traveler to one of the many businesses in the area. For leisure travelers it's not a great location. All restaurants are a bit of a drive away, and selection isn't good. Little shopping or entertainment in the area as well
8.0
David
Very Good
Business Traveler
09-15-2017
Pros: Very helpful staff, great value for the cost
Cons: I was hoping there was a hot tub out by the pool
9.6
Jose
Exceptional
solo traveller
08-31-2017
Exceptional
Pros:
Cons: breakfast price was over $10.00 it should have been included
7.5
Todd
Good
young couple
08-21-2017
Nice stay..comfortable
Pros: Style of facility
Cons: Not much
10.0
Felix
Exceptional
young couple
07-24-2017
Comfortable rooms and beautiful lobby.
Pros: Beautiful and clean.
Cons: Nothing, I liked everything.
10.0
Rebecca
Exceptional
young couple
07-11-2017
The hotel was clean, beautiful,...
Pros: The staff was more than accommodating to us! They offered a shuttle service for our convenience and really just went above and beyond!
Cons:
5.8
Bill
Okay
solo traveller
07-01-2017
Okay
Pros: My television remote did not work. The front desk said if I came down they would give me new batteries (in a Hilton Property I would think they would bring the batteries to me). I changed the batteries but that did not fix the problem so I could only watch one station during my stay.
Cons: I've stayed in many Hiltons but this one just seemed a little worn out.
9.2
Valery
Wonderful
young couple
06-06-2017
Superb
Pros: Bed was comfortable, excellent restaurant and servers were very accommodating, although I felt the meal cost a bit high
Cons: The handicap room which we requested was too far from the elevators, I was given the reason that the closer handicap rooms were already booked, although I booked the room several weeks in advance, my husband required a wheel chair to get to our room, he has congestive heart failure and finds it difficult to walk too far, thankfully a wheelchair was provided upon request, I also requested a recliner as he sleeps in a recliner at home, unable to sleep laying down in a bed, but was told upon arrival none were available
10.0
David
Exceptional
solo traveller
06-06-2017
Great hotel
Pros: Staff super helpful. All was clean. Big rooms!
Cons: Great place
10.0
Sudheera
Exceptional
family with young children
05-25-2017
Exceptional
Pros: Clean and comfort
Cons: None
7.5
Thomas
Good
family with young children
05-08-2017
Good
Pros:
Cons: Tub drain did not work
10.0
David
Exceptional
young couple
05-07-2017
Hilton Garden Inn review!
Pros: Very nice!! A lot of space including big bathrooms!! Very clean!! Free shuttle with in 5 miles!! My favorite!!
Cons:
10.0
Sangmin
Exceptional
young couple
04-30-2017
Nice stay !
Pros: The location is good. The staff was very friendly and the breakfast was also very nice. I like this accommodation and I am willing to visit here again when I have chance to visit this city.
Cons: None.
9.6
Craig
Exceptional
young couple
04-24-2017
Exceptional
Pros: Soft and comfey beds !!!
Cons: House keeping knocking on all doors at 9 am yelling " housekeeping " check out at 11 . Why knock on my door at 9am !! I was sleeping !!!
10.0
Linda
Exceptional
review category group of friends
04-24-2017
THE place to stay in...
Pros: The staff was fabulous! Donna at the desk and others were wonderful to us. We were there for a funeral and they were more than helpful and even sent a sympathy card to our room. The bar and dining area was comfortable and the food was wonderful. They fixed our eggs just the way we wanted them for breakfast and everything was super delicious. They leaned over backwards to help us and we would stay again!!!
Cons:
8.8
Ethan
Excellent
family with young children
04-10-2017
Nice place for a quick...
Pros: Lobby/Lounge was great. Nice space to relax and talk with friends. Pool kept the kids busy.
Cons: Mattress was not good, it was hard and uncomfortable
10.0
Brian
Exceptional
solo traveller
04-09-2017
Taken care of by a...
Pros: The rooms were clean and all the staff was helpful and friendly
Cons: I have no complaints about any service I received at the hotel.
9.2
Wilco33
Wonderful
family with young children
03-27-2017
Nice hotel
Pros: Staff was incredibly friendly.
Cons: Wifi was difficult to connect to. A little far from the main Plymouth/canton area.
10.0
Glen
Exceptional
young couple
03-14-2017
Great stay
Pros: Comfortable bed and great breakfast.
Cons:
10.0
Tanya
Exceptional
family with young children
03-13-2017
Exceptional
Pros: Felt safe and secure
Cons: No free breakfast
10.0
Patricia
Exceptional
family with young children
02-28-2017
Great place
Pros: Beautiful room
Cons: The photo showed a hot tub, which they didn't have.
9.2
Leonard
Wonderful
young couple
02-21-2017
A Great value
Pros: the staff were very responsive and helpful, The bathroom which was set up for handicapped was well designed both in terms of safety as well as the use of the space. The fresh baked cookies were great! The pool and fitness center were also beyond our expectations.
Cons:
4.6
Hazel
Disappointing
family with young children
01-30-2017
Not the greatest weekend away...
Pros: The entrance, lounging area ,restaurant were all clean and bright deco was nice.
Cons: We r coffee drinkers and we couldn't get extra coffee without purchasing some and when booking the room it said free continental breakfast (not) and the free wifi(not) got kicked off when we finally did get it. Bed was really hard. So hotel and employees were great but services were horrible
7.1
Margaret
Good
solo traveller
01-24-2017
Good
Pros: The staff was great, very friendly and helpful. The food was very good.
Cons:
10.0
Denise
Exceptional
young couple
01-10-2017
Awesome. We will be back...
Pros: staff were great. loved the shuttle service to the ice festival.
Cons:
9.6
Wilfred
Exceptional
young couple
01-05-2017
A relaxing evening at a...
Pros: Staff friendliness, price and good breakfast buffet.
Cons: No complaints on this visit.
10.0
Susan
Exceptional
young couple
12-11-2016
Comfortable
Pros: Very friendly desk staff
Cons: No free breakfast unless Hilton Honors gold
9.6
Steven
Exceptional
young couple
11-29-2016
Great location, comfortable, clean room,...
Pros: Great location for us, close to family
Cons: The bed could use a thicker liner.
7.5
Diane
Good
review category group of friends
11-20-2016
Great people; inferior value for...
Pros: Naomi at the front desk was fantastic! Very helpful and kind.
Beds were very comfortable
Cons: 1. Heat control not intuitive
2. No Kleenex in room when we arrived
3. Location of toilet paper was absurd - clearly designed by a tall person who put looks before utility
4. No free breakfast
5. Dark roast coffee not standard in room
6. Had to re-sign on to wifi multiple times per day
7. Desk too high for my short companion
9.2
Voravit
Wonderful
review category group of friends
11-08-2016
Overall is good
Pros: Private and safe
Cons: Elavator is not smooth
7.9
Irving
Good
solo traveller
10-22-2016
Good
Pros: Easy on N off highway
Cons:
6.7
Dana
Pleasant
young couple
10-18-2016
Breakfast should be included.
Pros:
Cons: Didn't like that we had to purchase a $10.95 breakfast. The price of the room should of included a breakfast. Expensive night out.
10.0
Donald
Exceptional
family with young children
10-04-2016
Great hotel and not too...
Pros: The lobby area and comfy room with a Keurig!
Cons: Nothing
9.2
John
Wonderful
mature couple
09-27-2016
Enjoyed our stay
Pros: Friendly Staff
Cons: NA
9.6
Byron
Exceptional
review category group of friends
09-21-2016
Exceptional
Pros: It was real nice
Cons:
8.3
Dona
Very Good
solo traveller
09-17-2016
Loved the van service.
Pros: The van service tho' the driver forgot to pick me up from church. Evening employees went out of their way to be accommodating.
Cons: Sunday morning staff were not very friendly or helpful.
8.3
Jennifer
Very Good
young couple
09-04-2016
Overnight stay
Pros: Room was spacious, staff very friendly
Cons: Bed on platform wasn't the most comfortable, pillows were not comfortable
6.3
Wedding
Pleasant
young couple
09-04-2016
Some good, some bad
Pros: Bed was firm. Would have preferred to have Sleep Comfort bed available as an option.
Cons: No on site restaurant, and bar closed early.
Room was not as clean as I would have preferred. Two day stay deserves cleaning on both days.
9.6
Carrie
Exceptional
young couple
09-02-2016
Excellent Stay, Thank You!
Pros: Staff was extraordinary! Ladies at desk as well as service in the dining area even though we ordered food 20 minutes before closing. Just fantastic experience, will definitely stay again.
Cons: The mattress on the bed was not great. It had indentations from where others normally sleep so felt like it was a bit too worn, otherwise highly satisfied stay.
10.0
Amber
Exceptional
solo traveller
08-31-2016
Exceptional
Pros: My room was very clean, the staff was very friendly greeting me every morning and every evening.
Cons:
10.0
Margaretha
Exceptional
solo traveller
08-28-2016
Awesome.Very Accommodating.
Pros: My party of 3 was very impressed.
Cons: N/A
9.6
Ron
Exceptional
mature couple
07-26-2016
A great experience
Pros: Very comfortable bed. Friendly, helpful staff. Wonderful service. Just a great experience.
Cons:
8.3
Justin
Very Good
mature couple
07-10-2016
Very good
Pros: Overall a nice place to stay
Cons: I seen on the elevator that a cooked-to- order breakfast was $10.95 and that is reasonable but I usually don't eat a full breakfast so I just helped myself to a few items on the continental breakfast table which I assumed were free as they were at every other motel or hotel I stayed at during my month long vacation. I was embarrased to find out halfway through my meal from the food court assistant that there was a charge for these items as I had no voucher for them. I offerd to pay for them but she was very understanding of the situation and said that she would let it go this time. I'm still not sure if the coffee in the lobby was free or I should have paid for that also. In any event I think the charge for the continental breakfast should be made more clear in light of the fact many people have come to expect a free continental breakfast as the vast majority of motels are offering them these days. I reserved the room over the internet and maybe there was some disclaimer there about no free breakfast, but if there was it escaped me.
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