Situated close to the airport, this hotel provides its guests with samples of an upscale stay. The lobby is attractively appointed with dark wood tones and granite accents for a striking impression. Guest facilities, such as the fitness center, business center, pool and restaurant, are all found just off of the lobby. When it's time to retire for the evening you will find a comfortably appointed room with cozy beds and a vibrant décor package. Sleek bathroom designs aid in achieving a memorable stay.
Smoke free premises. 173 units. 7 stories, interior corridors. Accessibility (Call).
complimentary and valet laundry, airport transportation, room service, area transportation-within 2 mi.
OVERALL GUEST SCORE
Based on Ratings from 16 guests
Showing reviews 1 - 5 of 20
Pros: The pillow was awesome!
Cons: Parking - should have been included
family with older children
Cons: Booking.com states FREE PARKING. There are many hotels in the Romulus area which offer free parking for the time you will be traveling. Unfortunately, the FREE PARKING was false. Getting the runaround between booking.com and Sheraton and no one will stand behind their FREE PARKING statement. We were forced to pay $10 a day at an offsite airport parking lot because the Sheraton lot was under construction. Booking.com agent was arguing with me and trying to shame me into trying to get "a freebie that wasn't offered." Will NEVER use booking.com again.
Pros: Walking into the hotel smelled wonderful and front desk very friendly
family with young children
Pros: Nice staff good location
Cons: That there was no continental breakfast that came with the hotel stay an the breakfast they did have was pretty pricey
Pros: Close to Airport parking
Pros: The beds are good
Cons: - 1hour waiting for the airport shuttle
- hotel in renovation but not mentioned on booking.com
- no breakfast offered
- very high price
- broken window, it was very cold inside, air conditioning far to noisy to let run at night
- dirty bathroom
- room service insisting to make the room at 8am. Why ? isn't that expected that nobody wants a room service at that time ?
- there was a coffee machine but no sugar
- strong paint smell in the hotel
Cons: Windows are a little thin. It was cold in Detroit this particular night. I had the heat at 78 degrees. This was fine until the heat turned off. You actually felt a breeze in the room. Had to wear a beanie to cover my head while sleeping.
Pros: Much better value than another nearby hotel we stayed at the previous night.
Cons: The water in the shower never got hot.
Verified Hotel Guest
Traveling as Couple
Pros: Location by the airport
Cons: One of the coldest showers I have ever had, very little hot water.
Family with Young Children
Pros: The room was clean and modern. The hotel is undergoing renovations and the lobby is quite attractive and modern. The rooms are being modernized also
Cons: The hotel was undergoing renovations on floor 2, but this had little to no impact on our stay. The restaurant was an empty space, under renovation. We were catching a flight the next day. The bathroom is certainly fine, but slightly dated.
Pros: I've always loved the Sheraton as the beds, restaurants and overall ambiance has always steered me towards this hotel.
Cons: This stay was very uncomfortable as I wasn't made aware of the renovations until 12pm on the day of my arrival.
1) Front entrance shut down and had to register through a side entrance that wasn't lighted very well.
2) On-site restaurant shutdown
3) No hot water for shower and this was at 10pm.
Very disappointed with this stay and not offered a discount for the inconvenience.
Pros: The staff was really nice and helpful.
Cons: The bathroom was not cleaned well, the tub drain did not work and the tub filled up while taking a shower
Pros: it would have better stay if avoided the loud construction going the whole stay
Cons: very poor customer service
Pros: Comfortable, clean, great staff.
Cons: It was all good.
Pros: good location
Cons: not of 3 star quality
Pros: Beds are amazing. Slept very well. 24hour pool.
Cons: Bartenders were a little off. But nice service. The entrees were not worth the price.
family with young children
Cons: The head waitress at the bar is a rude old lady.