Hilton Garden Inn-Detroit Metro Airport

AAA Inspector Rating

8.7

Very Good

31800 Smith Rd

Romulus, MI 48174- Map It

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AAA Inspector Rating Details (scale 1-5)

3.2

Overall

Room3.4

Bath2.9

Public Areas3.4

AAA Inspector Notes

This hotel's comfortable lobby offers a welcoming first impression; it has several seating areas, a restaurant and a large communal table. Guest rooms have cherry wood tones and ergonomic desk chairs. You can grab a drink at the hotel bar, relax by the pool or burn some calories in the fitness center after a long day of meetings or traveling. Smoke free premises. 165 units. 6 stories, interior corridors. Accessibility (Call).

More about Romulus, MI More Hotels in Romulus, MI

Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Hotel

Location

I-94 exit 198 (Merriman Rd), 0.4 mi n, then just w. 31800 Smith Rd 48174.

AAA Benefit

Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!

Pool

heated indoor.

Dining & Entertainment

restaurant, full bar.

Business Services

Available on premises

Room Amenities

refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.

Sports & Recreation

hot tub, exercise room.

Guest Services

valet and coin laundry, airport transportation, area transportation-within 3 mi.

Terms

1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE

Very Good

Based on Ratings from 46 guests

Showing reviews 1 - 5 of 50

10.0

Anonymous

Exceptional

08-11-2017

Pros: I've never been at a Hilton hotel and been disappointed. I like everything about Hilton hotels

Cons: As I was leaving, I told the housekeeper I be back and only needed clean towels in my room. She didn't put the towels in there but she left a drawer open and she turned the heat off. It didn't upset me but she didn't get a tip when I checked out either.

10.0

Anonymous

Exceptional

08-11-2017

Pros: Location

Cons:

8.0

Anonymous

Very Good

08-11-2017

Pros: Hotel is in an excellent location. Right next to airport and shopping. Of course highways are near also. Property is under renovation and you can see the improvements. Staff is friendly and breakfast is good.

Cons: Rooms are not up to Hilton quality you might expect. Need upgrades in furniture and carpets. Rooms are Marriott than Hilton. Pillows had a horrible smell. Should be thrown out!

10.0

Anonymous

Exceptional

08-11-2017

Pros: Great room, friendly staff, close to airport.

Cons:

8.0

Anonymous

Very Good

08-11-2017

Pros: Rear entrance..

Cons: Wallpaper was old.. Some funny smells.. Needs interior decorator.. Needs sum updates

10.0

Anonymous

Exceptional

08-11-2017

Pros: More then met my expectations. Everything stressed strong value for what I received. Usually Hilton Garden Inn's priced much higher.

Cons: None

10.0

Anonymous

Exceptional

08-11-2017

Pros: It was clean, staff friendly and very little airport noise.

Cons:

10.0

Anonymous

Exceptional

08-11-2017

Pros: Everything was great.

Cons: None

10.0

Anonymous

Exceptional

08-11-2017

Pros: Great hotel! Excellent staff!

Cons:

2.9

Anonymous

Poor

07-10-2017

Would never try hilton again

Pros: Dont think there was anything we did like about the hotel.

Cons: There was no evidence of a "security deposit" on the recepit on check out, and the beds and gym/pool facilities were lackluster at best.

7.1

Anonymous

Good

07-06-2017

Good

Pros: Ease of getting to/from. Size of room was very nice!

Cons: Ground floor room was noisy in the am.

5.4

Anonymous

Fair

06-21-2017

Passable

Pros: The staff was very friendly

Cons: The bed was awful, huge dip in the mattress.

6.7

Anonymous

Pleasant

06-20-2017

Stayed due to cancelled flights

Pros:

Cons: Climbing into a tub to shower is not preferable. The bathroom door gets in the way of the hall and closet Airport shuttle was overfull both ways - people sitting on laps! Shuttle wait at the airport 32 mins!

7.5

Anonymous

Good

03-27-2017

convenient and reasonable place to...

Pros: the staff and the service was very good right across the street from long term parking

Cons: very close to runways

9.6

Anonymous

Exceptional

03-20-2017

Exceptional

Pros: The bed and pillows were amazing

Cons: No free breakfast!

5.8

Anonymous

Okay

02-14-2017

Not worth it....go elsewhere

Pros: Location

Cons: Over priced and parking for extended amount was off property and very expensive

9.6

Anonymous

Exceptional

02-14-2017

overnight stay

Pros: quite location near the airport plenty of parking and airport transportation.

Cons: Was a little noise from the planes but you are near the airport so it wasn't a deal breaker.

6.7

Anonymous

Pleasant

02-07-2017

Pleasant

Pros:

Cons: I had to wait for over20min.to know that I have to call for airport shuttle. Finally the shuttle did not show up and I ended up getting taxi to get there.

10.0

Anonymous

Exceptional

01-29-2017

Great place to stay day...

Pros: Perfect location close to airport, friendly staff, very clean and restaurant in hotel great plus! Easy shuttle access every 15 min to airport

Cons: Nothing I didn't like

10.0

Anonymous

Exceptional

01-08-2017

Perfect hospitality and comfort

Pros: Staff was excellent. Food was excellent. Room was excellent.

Cons: Zero. Would stay at this hotel again.

10.0

Anonymous

Exceptional

12-05-2016

Great

Pros: Free coffee

Cons: Nothing

10.0

Anonymous

Exceptional

11-01-2016

awesom, I will stay at...

Pros: The breakfast was good, the staff was excellent.

Cons: everything was great

6.7

Anonymous

Pleasant

10-12-2016

Pleasant

Pros:

Cons: Breakfast was not included

9.2

Anonymous

Wonderful

10-05-2016

Superb

Pros: Great place to stay for the places I need to be.

Cons: The road is closed but a temporary snag only and no fault of the hotel.

10.0

Anonymous

Exceptional

07-21-2016

Enjoyable

Pros: Easy to sisters house

Cons: Bad roads

10.0

Anonymous

Exceptional

06-07-2016

Hilton Garden Inn is the...

Pros: The location of the hotel was excellent. The staff was outstanding and polite.

Cons: The hot water in the room was not really all that hot but it was sufficient.

9.6

Anonymous

Exceptional

05-26-2016

Excellent

Pros: Clean, excellent staff, good service at dinner time - restaurant

Cons:

10.0

Anonymous

Exceptional

03-01-2016

Exceptional

Pros: Beds were comfortable.

Cons:

5.4

Anonymous

Fair

11-13-2015

Passable

Pros:

Cons: Toilet was dirty and the was left over food in the mini frid

2.9

Anonymous

Poor

09-25-2015

poor service

Pros:

Cons: I found hairs in the drinking water, and the staff didn't do anything about the water in the bottle.

8.8

Anonymous

Excellent

09-24-2015

Nice place to stay!

Pros: Lori at front desk was fantastic!

Cons: No free breakfast offered.

9.2

Anonymous

Wonderful

09-01-2015

Nice little hotel!

Pros: Spacious, comfy bed, nice staff

Cons: The room was a little drab and dreary

9.6

Anonymous

Exceptional

08-24-2015

Exceptional

Pros:

Cons: Pool closed at 10:00 and we didn't get there until 9:30. Kids wanted to swim.

10.0

Anonymous

Exceptional

07-06-2017

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

05-26-2017

Great hotel close to airport.

Pros:

Cons:

7.5

Anonymous

Good

04-24-2017

Good

Pros:

Cons:

7.1

Anonymous

Good

04-15-2017

Good

Pros:

Cons:

9.6

Anonymous

Exceptional

03-17-2017

Great staff and really comfort...

Pros:

Cons:

7.9

Anonymous

Good

03-05-2017

Good

Pros:

Cons:

10.0

Anonymous

Exceptional

02-04-2017

Exceptional

Pros:

Cons:

7.5

Anonymous

Good

12-04-2016

it was ok

Pros:

Cons:

7.5

Anonymous

Good

11-07-2016

Good

Pros:

Cons:

9.6

Anonymous

Exceptional

10-17-2016

Exceptional

Pros:

Cons:

9.6

Anonymous

Exceptional

10-17-2016

Exceptional

Pros:

Cons:

7.5

Anonymous

Good

07-14-2016

Good

Pros:

Cons:

8.3

Anonymous

Very Good

05-24-2016

Very good

Pros:

Cons:

7.5

Anonymous

Good

04-07-2016

Good

Pros:

Cons:

9.6

Anonymous

Exceptional

04-06-2016

Exceptional

Pros:

Cons:

8.8

Anonymous

Excellent

10-27-2015

Fabulous

Pros:

Cons:

8.3

Anonymous

Very Good

09-16-2015

Very good

Pros:

Cons:

Showing reviews 1 - 5 of 50