This Asian-inspired hotel features a large serenity pool and a bamboo forest in the lobby. Luxuriously appointed guest rooms have double-paned windows that drown out sounds of the adjacent airport. The lobby boasts high ceilings, dark wood tones and accents, a lounge and impressive water features. The lobby is the ideal place to relax after a long day of meetings or traveling. If exercise is part of your daily regimen then head to the fitness center to utilize the state-of-the-art equipment. The guest rooms are attractively appointed with dark wood furnishings, upscale bedding packages and calming soft goods.
Smoke free premises. 404 units. 11 stories, interior corridors. Accessibility (Call).
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 171 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: We could go through airport security from the hotel lobby.
Cons: I always want movie rental instead of TV.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Very comfortable and quiet so I was able to get work done. Staff are so helpful. The food menu has great items and they are delicious. I don't think I ate a bad thing the whole time I was there (5 days). Room was great, relaxing.
Cons: While the food was good, it is very pricey. For dinner with drinks for 1 person, you can easily spend $90. And in the common areas, they have some serious dust issues. If you are staying there for business in the city, a cab ride will be about $55-60.
10.0
Anonymous
Exceptional
08-11-2017
Great atrium and many amenities for the road warrior.
Pros: Great rooms, clean, and a cool atmosphere.
Cons: The location isn't great if you are flying into or out of the North Terminal (all airlines except Delta). You have to take a shuttle so give yourself plenty of time because the shuttle is slow.
9.0
Anonymous
Wonderful
08-11-2017
Pros: liked the comfort of the bed and the view of the airplane outside of my room. And the room service food was delicious.
Cons: I did not like that parking was so expensive and it was a very long walk to get from the parking structure to my hotel room.
6.0
Anonymous
Pleasant
08-11-2017
Pros:
Cons: The location price you pay for parking/ or being shuttled into the airport was inconvenient
10.0
Anonymous
Exceptional
08-11-2017
Pros: Convenient and great staff.
Cons: Only valet parking available
9.0
Anonymous
Wonderful
08-11-2017
Pros: Arrived by flight on convention weekend so airport location made it perfect choice.
Cons: Not about hotel but related. Since we flew in and not out we could not access businesses inside security screening area from co-located airport hotel.
8.0
Anonymous
Very Good
08-11-2017
Pros: would be nice for airport travelers, as it was directly in the terminal
Cons: because of the hotel being in the terminal, there is no actual hotel parking, just airport parking which we had to pay $23 for one night. This is not specified or anything at the time of booking.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Super clean rooms with and awesome view. Hotel has not been remodeled in years but still looks great and is extremely clean.
Cons: The only thing that I did not like About the hotel was $24 they charge you to valet park .
8.0
Anonymous
Very Good
08-11-2017
Pros: Unique setup of lobby. Overhead shower.
Cons: It is literally in the airport, so had to pay for overnight parking which knocked off a lot of the original savings.
10.0
Anonymous
Exceptional
08-11-2017
Pros: That is was in the airport and you could not hear any airplanes. Amazing!
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location was fantastic. They even have a TSA check point with direct access to the terminal in the lobby.
Cons: $27 if you want a burger and fries.
10.0
Anonymous
Exceptional
08-11-2017
Pros: I needed to relax and enjoy some peace and quiet while staying close to home yet feeling as if I had gone away so this was a perfect fit
Cons: No
9.0
Anonymous
Wonderful
08-11-2017
Pros: easy to get to airport
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: It is an oasis at Detroit Metro Airport. Once inside, grand lobby creates sense of space. Good food and craft beer without the hassle of traveling off property.
Cons: Slight drawback is location within metro complex. If flying Delta, very cool, check bag and go through security directly from lobby. If on another carrier, need to catch shuttle for 10-15 minute ride over to north terminal
10.0
Anonymous
Exceptional
08-11-2017
Pros: Nice and clean. Very nice for using the airport.
Cons: I did not like the parking charges as I found them to be excessive. Also, the wifi charges were deceptive. I thought the wifi was free with the nightly rate and I ended up getting charged for it.
8.0
Anonymous
Very Good
08-11-2017
Pros: Location, location, location.
Cons: No.
9.0
Anonymous
Wonderful
08-11-2017
Pros:
Cons: Pool area could be upgraded somewhat. Is a little tacky.
9.0
Anonymous
Wonderful
08-11-2017
Pros: great experience, room was lovely. food was perfect. everything was expensive but you get what you pay for!
Cons: had to pay for internet access in the room. there is another charge on my bill that i have to investigate.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very quiet and friendly staff. The room was very clean and comfortable. Definitely a 3 1/2 to 4 star
Cons: The breakfast was more expensive than mt dinner
10.0
Anonymous
Exceptional
08-11-2017
Pros: The location..easy checkin...perfect for early morning traveling
Cons: Nothing I can think of
10.0
Anonymous
Exceptional
08-11-2017
Pros: It was nice staying so close to the airport.
Cons: There was only one restaurant to eat at. In order to go into the terminal it took over 45 minutes to get a pass from the front desk to go and eat at the terminal.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Super easy right at the airport. Staff fixed a small issue promptly.
Cons: Tv kept cutting in and out during a playoff game 😳But the staff fixed it immediately.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The friendliness of the staff and the room.
Cons: Waited a half hour to get only 2 bags delivered up to the room.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Clean and very quiet. Pillows and mattress was on point
Cons: No
9.0
Anonymous
Wonderful
08-11-2017
Pros: great and convenient
Cons: bar is pricey
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: $24.00 a day parking fee
10.0
Anonymous
Exceptional
08-11-2017
Pros: Located right next to the airport which made it easier for my coming and going
Cons:
5.0
Anonymous
Fair
08-11-2017
Pros: Condition of hotel room was poor. Room had a broken hair dryer and 2 half bottles of preused lotion. To staff's credit- things were rectified within 15 minutes. The point was - seriously thiss is a Westin!!!
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Being at the airport, in a very nice hotel made the trip easy and pleasant.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: good food in the restaurant
Cons: No
7.0
Anonymous
Good
08-11-2017
Pros: The room was very nice and clean.
Cons: Parking wasn't available and required you to park (at your own cost) in the long term parking of the hotel. We were told we would not be validated for free parking.
10.0
Anonymous
Exceptional
08-11-2017
Pros: very friendly check in
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The location was amazing
Cons: The security check point was supposed to open at 7:30. The TSA were there but didn't open the line until 7:50. Problematic for people with 8:15 flights.
1.0
Anonymous
Very Poor
08-11-2017
Pros: Nothing on this stay.
Cons: The room was infested with bedbugs. My head, neck, and arms were bitten horribly. Do you want pictures? I responded to Extended stay's corporate and sent pictures - even though I thought it was more than a little too personal. Two weeks, nothing.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very nice and in the airport
Cons: We missed the part about not cleaning our room unless we ask. Once we thought about it we remembered something being said about it.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The beds
Cons: Nothing
9.0
Anonymous
Wonderful
08-11-2017
Pros: It's classy
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The location and ease of access to the airport
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Proximity to airport
Cons: Rooms kind of dark. Looked like there were used towels in bathroom
10.0
Anonymous
Exceptional
08-11-2017
Pros: The atrium is a quiet, relaxing oasis. Quite a welcome change from the busy airport.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Exceptional room decor and ambiance.
Cons: Very difficult to find in airport terminal.
10.0
Anonymous
Exceptional
08-11-2017
Pros:
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: The location of this hotel is so great. It's also a VERY quiet hotel. Even though it's at the airport, we didn't hear a single airplane all evening.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Easy access to terminal Beautiful Excellent breakfast
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Large TV with Auxillary Input option.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Beautiful hotel with excellent customer service.
Cons: Parking and internet not free.
8.0
Anonymous
Very Good
08-11-2017
Pros: Location of the hotel being inside the airport.
Cons: The rooms are older and there wasn't free WIFI.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Not a more convenient location to the airport.
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