This property is located close to downtown restaurants, shops and Lake Michigan beaches. Comfortable guest rooms feature over 100 TV channels, lightning-fast internet and triple-sheet beds.
Smoke free premises. 52 units. 2 stories (no elevator), interior corridors. Accessibility (Call).
Cons: No elevator...even though it was just two stories. A bit much when you are seniors!!!
5.4
Anonymous
Fair
08-08-2017
Give me a quiet place...
Pros: The bed was comfy with a nice variety of pillows and covers
Cons: The second night the people next door to us woke us up with very loud talking and laughing. I finally knocked on the door between our rooms, and they got quiet right away, only to start up again a few minutes later. I got out of bed several times and knocked on the door again and they got quiet right away, but the quiet didn't last long. We are senior citizens and, when we checked in the desk clerk even said, " you're old" when he chose the first floor room for us, saying they had no elevator.. We laughed, but it wasnt really appropriate for him to call us old. He should ha ve said we'd be more comfortable or it wod be easier for us. Rooms should be assigned for elders in an area away from kids and party people. I complained when we checked out and they said they'd give us a $20 credit, a pittance since our bill was $431.98.
5.0
Anonymous
Fair
08-03-2017
ugh!
Pros: location
Cons: bathroom was not clean. mushy soap in the shower
7.1
Anonymous
Good
08-01-2017
Good
Pros: Tv setup was difficult
Cons: Too many steps
10.0
Anonymous
Exceptional
07-30-2017
It was very pleasant
Pros: I liked everything about the hotel. It was very pleasant
Cons:
7.5
Anonymous
Good
07-27-2017
It was an adequate, pleasant...
Pros: quiet in rooms
Cons: keys worked finally on 3rd try at times
9.2
Anonymous
Wonderful
07-27-2017
Superb
Pros: The staff was very nice and the breakfast was great!
Cons:
9.2
Anonymous
Wonderful
07-24-2017
Nice stay in the very...
Pros: Helpful staff. Room to the back was quiet. Windows can be opened for fresh air.
Cons: Only one staircase at the end of the building. Room is quite dark (by European standard)
7.5
Anonymous
Good
07-22-2017
Good
Pros: It was a regular hotel. Close to the town
Cons: I didn't like pillows I think they are s little old. Maybe it's time to change them
5.8
Anonymous
Okay
07-20-2017
Saugatuck, MI Weekend
Pros: Room availability in busy vacation location
Cons: No elevator. Staff had difficulty locating my reservation on arrival. High price for very middle of the road facility.
7.1
Anonymous
Good
07-17-2017
Not worth the price.
Pros: Location
Cons: For the price, one would expect quality bath products instead of cheapies and there was no body moisturizer. There was no place to sit outside - no benches or picnic tables. The tub bottom was very slippery and no mat.
9.2
Anonymous
Wonderful
07-11-2017
a pleasant stay
Pros: The location was convenient for our family reunion
Cons: It was very easy to miss the turnoff from the highway onto the property. The sign is too small.
7.5
Anonymous
Good
07-10-2017
Great location.
Pros: Great location. The breakfast was good. The owner tried to give us a quiet area.
Cons: The bed was not great. The breakfast was so so.
6.7
Anonymous
Pleasant
07-02-2017
Pleasant
Pros:
Cons: Breakfast not fresh or stocked all the time. Person above us stomping around until 1:30 in the morning. Not full could have spaced people out so no one was over others.
10.0
Anonymous
Exceptional
06-30-2017
Convenient to downtown Saugatuck
Pros: Staff were friendly and courteous. The Jacuzzi was great. The pool was clean.
Everyone from housekeeping to the front desk were friendly and nice.
Cons: N\A
4.2
Anonymous
Disappointing
06-29-2017
Disappointing
Pros:
Cons: Food left in the refrigerator,glass of water left on desk, newspaper on the beds, one bed not made, used soap and opened shampoo in the shower and hair in the shower.
6.7
Anonymous
Pleasant
06-25-2017
Call for reservations
Pros: Closer to beach. More parking.
Cons: Needed more room. Maid just walked in.
10.0
Anonymous
Exceptional
06-25-2017
Great!
Pros: Staff, quality of bed and breakfast.
Cons: The door to room 118 needs adjusting. It was hard to open.
10.0
Anonymous
Exceptional
06-23-2017
Exceptional
Pros: We like everything about our stay!!
Cons:
9.2
Anonymous
Wonderful
06-23-2017
Very Good Value
Pros: Very comfortable beds!! Extensive breakfast selections, very quiet, helpful staff
Cons: We struggled with getting our keys to open the rear outside door. I don't know why we never asked for different keys at the front door. Room is a bit small for any other than a single traveler or two close friends/partners.
9.6
Anonymous
Exceptional
06-18-2017
Good room. Wonderful area!!
Pros: Really quiet. Nice hotel the man checking us in was really nice. The breakfast was basic but filling. The area was really nice. You need to venture out into the lovely small town.
Cons: The only issue that we had, is people stand right outside the front door to smoke. I'm highly allergic to cigarette smoke.
8.8
Anonymous
Excellent
06-17-2017
Fabulous
Pros: I liked the pool and hot tub. This hotel had a little of everything to please the guest.They were very nice at the front desk. Our room was very clean and well maintained. I thought it was a good value for the price.
Cons: The maintenance room was always open.
4.2
Anonymous
Disappointing
06-12-2017
Disappointing
Pros:
Cons: Not clean. No elevator
5.8
Anonymous
Okay
06-12-2017
Average at best, we agreed...
Pros: Staff was great, professional & kind. The hotel was grubby (dirty stained carpet, desperately needed fresh paint), & our room-the pillows were messed up when we arrived as if staff was napping in there???
Cons:
5.4
Anonymous
Fair
06-10-2017
Passable
Pros:
Cons: Bathroom was dirty
No elevator
Breakfast wasn't good
7.1
Anonymous
Good
06-05-2017
Good
Pros: Comfortable for a Business Stay for few Days. Not that much extra Comfort, but uncomplicate to check in and check out.
Cons:
7.9
Anonymous
Good
06-05-2017
Decent location and nice room
Pros: I liked how close it was to downtown Sagutuck. The pool and hot tub area was very clean and nice to use. Our room was very clean and the hotel staff always asked if everything was ok when they saw us in the hall or on our way to the pool.
Cons: While our room was nice and clean, the hallway and stairs definitely needed to be vacuumed. Occasionally we could smell the chlorine from the pool in our room. Also there was no elevator going up to the second floor.
8.3
Anonymous
Very Good
05-31-2017
Very good
Pros:
Cons: breakfast was not great; bacon greasy, eggs powdered
8.8
Anonymous
Excellent
05-30-2017
Just gets better!
Pros: We stay 1-2 times a year at this hotel. A family has taken over running the property and they do a spectacular job. They are attentive to each detail. You never have to hunt for someone to assist you. I can't thank them enough for how hard they work time after time.
Cons:
7.9
Anonymous
Good
05-27-2017
Good
Pros: Clean rooms and comfortable beds. Hotel is only 5 minutes from the center if Saugatauk.
Cons: The breakfast could be better. The eggs tasted artificial. It would be better if they extended their breakfast to 10:30am to allow people to sleep in more.
The vending machine didn't have much selection.
2.5
Anonymous
Poor
05-18-2017
Very poor
Pros: Nothing
Cons: We will never stay there again.
9.2
Anonymous
Wonderful
05-14-2017
Superb
Pros: I loved making a waffle for breakfast, great hot breakfast!
Cons:
7.9
Anonymous
Good
05-14-2017
Good
Pros: very comfortable beds ,pretty location
Cons: no elevator,pool not full
5.4
Anonymous
Fair
05-13-2017
Passable
Pros: Reasonably priced
Cons: Beds were hard and uncomfortable
10.0
Anonymous
Exceptional
05-04-2017
Very pleased with accommodations.
Pros:
Cons: Need adult height toilets.........standard too low for people with knee problems,
Cannot believe there is no elevator in this location but was able to get room on first floor.
10.0
Anonymous
Exceptional
05-04-2017
Repeat stay = very satisfied...
Pros: According to my preferences, I found the room to be very clean and the beds very comfortable. Great night sleep! I have stayed here before and would definitely stay here again. The manager and his wife work as a team and are committed to making sure our visit was important to them. They offer an enhanced continental breakfast. I will stay here again and will definitely!!
Cons: I know from previous visits that there is not an elevator so I know to ask for first floor. However, that being said, an elevator would be a welcomed addition.
8.3
Anonymous
Very Good
04-28-2017
great place to stay
Pros: very friendly staff, great location, comfortable room
Cons: nothing really
10.0
Anonymous
Exceptional
04-25-2017
Our stay was perfect!
Pros: The owners were very anxious to please. The room was very nice and there was lots of extra bed pillows.
Cons:
7.1
Anonymous
Good
04-24-2017
First time to saugatuck
Pros: Location
Cons: No elevator
7.9
Anonymous
Good
04-21-2017
Pleasant Stay
Pros: The staff was friendly. The room was clean.
Cons: I think the continental breakfast could have been monitored better by the staff. Items were not being refilled.
6.7
Anonymous
Pleasant
03-20-2017
Nice to stay in town,...
Pros: Peter was awesome! Very nice and helpful. He helped us switch rooms, since there was a miscommunication on the booking. He even gave us $10 off! :-)
Cons: Hotel room was super dirty. Looked like blood splatter on the wall. Spider in the shower. Walls super dingy. Tv in bedroom wouldn't work. Booked online, thought we were getting a jacuzzi in our room, but it ended up being in the bathroom....I even called ahead to make sure it was a tub in the living area and was told yes.
9.6
Anonymous
Exceptional
03-12-2017
Our visit
Pros: Quick check in, room was cozy and clean.
Cons:
8.3
Anonymous
Very Good
11-30-2016
Great Location
Pros: Cleanliness, friendliness.
Cons: No elevator for 2nd floor, although someone did help us with luggage. This place could use a real
Makeover.
10.0
Anonymous
Exceptional
11-26-2016
GREAT PLACE TO STAY ANYTIME...
Pros: EVERYTHING AND EVERYONE WAS SPECTACTULAR !!!!!
Cons: HAD TO LEAVE TOO EARLY !!!!
4.2
Anonymous
Disappointing
11-07-2016
Disappointing
Pros: Jacuzzi tub
Cons: Thin walls (we had to listen to sexual intervours and snoring), hard bed, less than helpful staff
10.0
Anonymous
Exceptional
10-31-2016
short stay but a long...
Pros: everything
Cons:
10.0
Anonymous
Exceptional
10-26-2016
Exceptional
Pros: We like it all!!
Cons:
5.4
Anonymous
Fair
10-25-2016
Slightly less than ok
Pros: Easy to locate
Cons: Dirty carpet, dusty lamps, cobwebs
10.0
Anonymous
Exceptional
10-21-2016
It was great.
Pros: We liked how close it was to everything and the help with travel information from the help.
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