This cheery and attractive property offers two pools, a mini putting green, treasure ship playground, beach cabanas and 200-feet of beach access. Most rooms have either a private patio or balcony. Guest rooms are on the larger side with upscale bathroom amenities including televisions built into mirrors and larger soaker tubs.
Smoke free premises. 76 units, some efficiencies. 4-5 stories, interior corridors. Accessibility (Call).
Pros: Really helpful and enthusiastic staff and great Bayside location. We will definitely return!
Cons: No concerns, all was well.
9.2
Yvonne
Wonderful
family with older children
09-25-2016
Pros: Enjoyed the breakfast and the fact that you have coffee & tea available all day and night. Can't forget the good cookies also.
Cons:
9.6
Lesley
Exceptional
review category group of friends
09-22-2016
Pros: Beautiful setting. Staff extremely helpful. Lovely rooms. Indoor and outdoor pool. It is a out of the city but the hotel does run a free bus service which is easy to book.
Cons:
10.0
Nancy
Exceptional
mature couple
09-16-2016
Pros: The staff were so helpful and friendly at all levels. We upgraded to a suite for $50 more per night as our original room looked over a roof. My only complaint is the fan in the bathroom was incredibly loud. I asked 4 times for someone to fix it and on the 4 th ask, day two, they finally said the maintenance crew was gone for the day. Unfortunately I had told them the night before and that morning yet nothing was done. But truly with this exception it is a wonderful spot with very helpful and accommodating staff. They even have a free shuttle to take you into town.
Cons:
7.9
Cvphysiologist
Good
mature couple
09-15-2016
Pros: View of the beach and bay.
Cons: Terrible wifi.
9.2
Janet
Wonderful
young couple
09-08-2016
Pros: The beach, the breakfast, the staff
Cons: We didn't get a beach front room.
10.0
Dennis
Exceptional
mature couple
09-08-2016
Pros:
Cons: The tea in the room is very old from 2012 and didn't have any taste. I think you need to buy some new tea!
9.2
Laura
Wonderful
family with young children
09-06-2016
Pros: Front staff, especially Jeffery, was great. High end Leelanau coffee all day.
Cons:
9.6
Dennis
Exceptional
mature couple
09-05-2016
Pros: Staff was friendly and accommodating. Facilities were very clean. Indoor and outdoor pools and hot tubs. Private beach. Individual balcony with awesome view of Traverse Bay.
Cons:
9.2
Steve
Wonderful
young couple
09-01-2016
Pros: The staff was very friendly and property in great shape.
Cons:
9.6
Judy
Exceptional
family with young children
09-01-2016
Pros: Good room,great view. The breakfast was good. Enjoyed our stay.
Cons: Maybe just a little pricey.
10.0
Constance
Exceptional
mature couple
08-28-2016
Pros: service excellant everything you could possibly needed was there
Cons: nothing
10.0
Janet
Exceptional
family with older children
08-28-2016
Pros: Staff were very friendly and helpful. Free shuttle bus into town. Free cookies at reception really appreciated by the kids (and me). Pool and hot tub great plus great access to the lake for swimming. Good location for Traverse City and Sleeping Bear Dunes
Cons: Nothing
10.0
Martin
Exceptional
mature couple
08-25-2016
Pros: Breakfast was wonderful. No problems anywhere.
Cons: We liked it all.
9.2
Bonfire
Wonderful
family with older children
08-25-2016
Pros: Loved the view and beach! Room was very comfortable.
Cons: The price was very high.
9.6
Debora
Exceptional
family with older children
08-13-2016
Pros: The room was great, as was the beach, pool and whirlpool. Breakfast was good. The balcony room overlooking the bay is always great at Cherry Tree.
Cons: The room was not ready for my 3:00 check in time. I had to wait an extra hour, but that hour wasn't added to the check out time. Essentially, I lost an hour of time in my room. Not so good when you're paying prime season rates.
9.6
Grace
Exceptional
mature couple
08-09-2016
Pros: Loved the beach!
Cons: Some of the facilities didn't t work. The sauna and outdoor whirlpool was out of order.
9.2
Katie
Wonderful
young couple
08-07-2016
Pros: We loved the indoor/outdoor pool, the shuttle and the private beach. Also, the cookies and cucumber water in the lobby were an added touch.
Cons: The check in and check out times. They don't allow you at the facility for even 24 hours. I am sure since it's Traverse City, most hotels have these policies but with the amount of money you spend, it would be nice to have more time.
Also, not having a restaurant at the facility and the small area for breakfast was a downside.
10.0
Lianne
Exceptional
family with young children
07-30-2016
Pros: Arrow at the front desk was very helpful during our stay and the room was very very nice. The pools were nice and the beach area looked nice although we didn't use it.
Cons:
5.0
Guogu
Fair
family with young children
07-28-2016
Pros:
Cons: No heat water for showel
9.6
Sherryl
Exceptional
mature couple
07-24-2016
Pros: The staff was wonderful especially Arrow & Liz. The beds were extremely comfortable(bought 2 pillows to bring home).Location great .
Cons: Screens broken on the patio door.
7.5
Pamela
Good
mature couple
07-23-2016
Pros: Beach had nice canopies. Pool area well equipped. Snacks and flavored water at reception. Large sleeping room and bath/shower.
Cons: Shower floor very slick. Nice Huge shower, with drain and faucets opposite the shower head. So you are stepping into soapy water on slick surface to turn off faucet. When checked out they said guests can request mats at front desk. They aren't standard because guests steal them. Think about it, by the time a guest realizes they need a mat, it may be too late. Accidents happen, they need to be proactive, no matter the small cost.
9.2
Greg
Wonderful
young couple
07-18-2016
Pros: The staff was awesome. Did an excellent job of providing assistance whenever necessary. Even if it went above and beyond their normal duties
Cons:
7.9
Folake
Good
mature couple
07-18-2016
Pros: The staff was very friendly and the location was good.
Cons: The hotel was very expensive and not worth the high price.
10.0
Sharon
Exceptional
mature couple
07-11-2016
Pros: The bed was very comfortable. The view was amazing! Sunsets from the balcony. You could walk out in the water for a long time before it became deep. Close to everything.
Cons: Larger indoor or outdoor pool area.
9.2
Dana
Wonderful
family with young children
07-10-2016
Pros: the remodeled room was fantastic
Cons:
8.8
Aimee
Excellent
mature couple
06-21-2016
Pros:
Cons: King bed not a good position to watch tv.
4.6
Robert
Disappointing
mature couple
06-20-2016
Pros: Good breakfast. The price seemed about right.
Cons: The room we were given was 2nd floor over looking the indoor pool which was noisy and lacked privacy unless you closed the drapes. We thought the room may have been chosen because we booked through Booking.Com.
10.0
Richard
Exceptional
mature couple
06-19-2016
Pros: Staff was extremely accommodating!
Cons:
7.9
Jane
Good
family with older children
06-13-2016
Pros: The room and its view.
Cons: They should do more to make their beach area more appealing.
10.0
Sally
Exceptional
family with older children
06-12-2016
Pros: The staff was extremely helpful. The views of the bay were magnificent!
Cons:
10.0
Daniel
Exceptional
family with older children
06-09-2016
Pros: Everything was perfect! The staff people were exceptionally helpful and friendly, the rooms were extremely clean, and the location was terrific!
Cons: Nothing; keep up the great work!
8.8
Diane
Excellent
mature couple
06-06-2016
Pros: Having the balcony and the extra room was very nice.
Cons: The breakfast was not very good. The first morning everything was warm, that is warm yogurt, fruit and the pancake maker left me with raw pancakes.
9.6
Lenosmom
Exceptional
family with young children
06-01-2016
Pros: We had a great stay everything was great rooms comfy and very updated the beach front and the two pools were a hit with the family..so gorgeous we ended up booking another night.
Cons: My only complaint was I wish I would have requested a room with a balcony or a view when I booked on booking.com I wasn't given that information.
9.6
Tommy
Exceptional
family with young children
05-27-2016
Pros: Beds were very comfy, staff was friendly and helpful.
Cons:
10.0
Jeff
Exceptional
solo traveller
05-23-2016
Pros: The quietest hotel I have ever stayed in. And I have stayed in hundreds over the years as I travel for work alot
Cons: Nothing
10.0
Jill
Exceptional
mature couple
05-19-2016
Pros: The breakfast was excellent. Great view of the bay, along with great location
Cons: no complaints on anything
9.2
Kathie
Wonderful
mature couple
05-02-2016
Pros: Room nice, clean. Beautiful Bay view. Nice anniversay surprise in room. Staff very friendly. Very quiet hotel. Had free breakfast one morning-many nice choices. Will stay next year for sure!
Cons:
10.0
L
Exceptional
mature couple
04-28-2016
Pros: Everything was very nice! Room was comfy and breakfast was very good.
Cons: nothing
10.0
Regine
Exceptional
review category group of friends
04-26-2016
Pros: Rooms are spacious and nice. Staff super friendly. Offers local breads for breakfast, delicious!
Cons: Indoor jacuzzi had too much chlorine, burned in eyes. Outdoor jacuzzi is great with beautiful view, but didn't work.
7.9
Maneesh
Good
family with young children
04-24-2016
Pros: View from room. Pool.
Cons:
9.6
Ronald
Exceptional
mature couple
04-22-2016
Pros: Coffee room and cookies. Warm pool and spa. Good location large room
Cons:
10.0
Andrea
Exceptional
young couple
04-19-2016
Pros: The bed was amazing. It was so comfortable. My boyfriend loved the surprise one of the nicest hotels I have ever stayed in. Booking was the easiest my trip was stress free! Thank you to the team !
Cons: everything was perfect!
9.6
Donald
Exceptional
review category group of friends
04-17-2016
Pros: Love the room right on the water. Friendly staff.
Cons:
8.8
Paul
Excellent
mature couple
04-16-2016
Pros: View and room where very nice
Cons: Price could be a little cheaper for time of year
9.6
Carl
Exceptional
family with young children
04-11-2016
Pros: bed was fe
great, no eggs one day,
Cons: The breakfast eggs were gone one day and not scrambled the next
10.0
Terri
Exceptional
family with young children
04-10-2016
Pros: Staff was wonderful, pool was great for the kids! Had a great stay!
Cons:
7.1
Keith
Good
mature couple
04-07-2016
Pros: Room was nice, loved the bathroom and shower, convenient to area... Staff was nice
Breakfast was great
Cons: Bed too firm, terrible view out our window, staff asked if there was anything we needed, told them about the bed, they said they would put a foam top on it, but never did it
10.0
Jennifer
Exceptional
young couple
04-06-2016
Pros: Friendly staff, breakfast included, loved the shuttle and cab service that was provided, clean and a beautiful view.
Cons: A soy or almond milk optional breakfast for cereal for those allergic or lactose intolerant would be an appreciated addition.
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