Holiday Inn Express Hotel & Suites Utica

AAA Inspector Rating
8.7
Very Good
33 Guest Ratings
45555 Utica Park Blvd
Utica, MI 48315- Map It
Photos
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AAA Inspector Notes
This quiet property is perfect for a weekend getaway but is close to a variety of entertainment options, shopping and restaurants. Ask for a corner room, they are a tad larger than the standard room. Smoke free premises. 104 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Van Dyke Ave (SR 53) exit 17A, just e on Hall Rd (SR 59), then just n. 45555 Utica Park Blvd 48315.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 33 guests
Showing reviews 1 - 5 of 17
10.0
Mary
Exceptional
review category group of friends
09-15-2016
Pros: Great morning breakfast,easy to find, close to where we needed to go, nice front desk people.
Cons: Didn't get to use pool.
5.0
Pamela
Fair
family with young children
09-07-2016
Pros: Our first room was king size bed was suppose to have pull out couch..i had my 15 yr old son with with me..the room smelled heavely of perfume.called down to desk got a new room which this smelled of mold. The next morning i was ill went down to get coffee came back up to room and realized it was infact the room smell of mold..reguested another room..at $335.00 for two night shouldnt of had to move three times. When we went down for breakfast the lady working the dining area swore the F word to another worker my son even understood the word even though it was in another language. Her attitude was intense though out our vist in the dining area. Very disappointing stay.
Cons: Read above comnents.Very disappointing stay for price of hotel...
9.6
Rusty
Exceptional
solo traveller
07-09-2016
Pros: Desk clerk very helpful and friendly.
Cons: Gotten a 1/2 price rate.... Ha.
9.2
Nicholas
Wonderful
solo traveller
06-30-2016
Pros: Friendly staff. Very clean rooms.
Cons:
5.8
Michael
Okay
mature couple
05-22-2016
Pros: Our stay was ok, apart from problem highlighted..
Cons: The big problem here was that as the wifi didn't work here for the first 2 days of our stay, (therefore we couldn't see the online hotel details during this time, which included the fact that they have a guest laundry facility, and no-one told us about it when we checked in (importantly, the guest directory in the room did not mention the self service facility, only the expensive option of handing laundry in at reception, to be serviced), we were stung with a bill for $158.50 for one bag of laundry to be service washed... After 2 days when the wifi started working and the hotel details popped up on our mobile devices, we were annoyed to see that there is in fact a guest laundry on site, but it was too late for us to use it, as we had already had to put our laundry in, as we had been travelling. Not very impressed by this. In contrast, when we stayed at La Quinta next door, later in our trip, the receptionist there pointed out when we checked in that they had a guest laundry, without us asking! We did raise the point at the Holiday Inn Express reception when we checked out, hoping that they might have made a goodwill gesture by maybe reimbursing half of our laundry bill, and they said they'd look in to it, but we have had no such refund. (It's not too late!) The fault is with Holiday Inn, as apart from the wi-fi issue, the self-service facility was not mentioned in the guest information folder in the room! Please address this issue!
Showing reviews 1 - 5 of 17