Close to shops and restaurants, this tower-style building features spacious, contemporary rooms with sectional sofas and oversize leather tables that double as ottomans.
Smoke free premises. 123 units. 6 stories, interior corridors. Accessibility (Call).
Pros: The hotel is in with the new technology and thats always nice. Loved the "charging station" next to the HUGE tv with more channel options of watching than most hotels. Very clean!! The staff in the evenings were the absolute BEST ALL AROUND!! Very friendly police officers come by in the evenings for coffee and to just keep an eye on everything in the area, on top of all the other things they do as cops. Shouts out to the friendly policemen doing their tough jobs everyday, certainly made me feel welcome and safe!!
Cons: Ice machines not being on every floor, and bacon and shredded cheese for the eggs at breakfast would've been nice too, but......no go. They were soooo busy for breakfast the 2nd day of my stay that there werent enough forks so I had to eat everything with a large spoon and seating was incredibly limited. Food was still good though
10.0
John
Exceptional
mature couple
08-26-2016
Pros: Good location, lots of room for the price, very comfortable bed.
Cons: Could have had the breakfast buffet last until noon.
9.2
Janet
Wonderful
family with young children
08-26-2016
Pros: Staff was friendly.. Room was clean.. Love the set up of the living area being kinda spaced off from the sleeping area.
Cons: Pillows weren't fluffy enough..flattened like pancakes as soon as you put your head on them.
10.0
B
Exceptional
family with young children
08-14-2016
Pros: Everything
Cons: No microwave in room
3.3
Nicholas
Poor
mature couple
06-15-2016
Pros:
Cons: old & and not well maintained. rooms and lobby dirty... grout lines in tile bath were moldy & dirty !!! stayed one night , checked into the Hampton Inn on shelby pky. for next two nights , much nicer !!! and better rate.
10.0
Lynn
Exceptional
mature couple
06-14-2016
Pros: I loved the separation between the sleeping area and leisure area. The size and comfort of the sofa was fabulous. The large TV was great. Having 2 sinks was very helpful. Will definitely stay again on my next visit
Cons: Wish there would have been a small microwave.
7.1
Emily
Good
young couple
06-07-2016
Pros: The breakfast was great and the staff was really friendly.
Cons: Once arrived in the room, I found a belly button ring next to the phone. We also found ants in our bed early in the morning of our second night. We decide not to call the front desk because it was so late and had to get up early. They were able to take some money off one of the rooms, but no one enjoys bugs in the bed.
9.2
Sharon
Wonderful
review category group of friends
04-30-2016
Pros: A nice array of food!
Cons: I think the rooms need some updates, couch had soil spots as well as a pillow.
4.2
Patricia
Disappointing
solo traveller
04-23-2016
Pros:
Cons: Not able to stay as they said they had mechanical issue. There was no room for me. Sent to La Quenta, poor replacement. Had to travel across Detroit and surrounding cities to get to Hyatt. Wish they called me so I could have saved driving so late at night for nothing.
7.1
Timothy
Good
solo traveller
04-21-2016
Pros: Room was nice even though it was a bit dated.
It was clean. Shower was large. Hotel is located by shopping and restaurants
Cons: Pool was closed and I wasn't notified until I walked up to the door and I couldn't get in, no discount was offered for the inconvenience. Fitness room didn't offer much. No Fox Sports Detroit in my room, which is unbelievable, I had to go across the street to watch the Wings game....
7.1
Clive
Good
solo traveller
04-09-2016
Pros: It was good value for money & breakfast was good!
Cons: The pool & gym, were poor. The gym had 4 machines in it, one didn't work. As is very often in many hotels in Detroit, they care about green causes, towel usage etc but leave the empty fridges on permanently in the hotels rooms. The hotel is dated.
10.0
Magen
Exceptional
family with older children
04-05-2016
Pros: Very nice. Very clean. Staff nice. Breakfast was good
Cons:
10.0
Anonymous
Exceptional
young couple
03-29-2016
Pros: Cleanliness
Cons: Nothing
9.6
Hine
Exceptional
family with young children
03-23-2016
Pros: Morning breakfast
Cons:
10.0
Tammy
Exceptional
family with older children
03-05-2016
Pros: The room was beautiful and comfortable. The staff was very friendly and helpful.
Cons: The complimentary breakfast was poor. My French toast was so hard I couldn't cut it with a knife. Room service food was good.
10.0
Denise
Exceptional
family with young children
02-24-2016
Pros: The rooms are very spacious and laid out well so someone could sleep while others were in sitting area. Semi private separators. Nice touch! Staff was super friendly and accomodating to our needs!
Cons: More basic food items would be nice when traveling with kids. Was nice that Apple Bees was right across the drive.
7.5
Anonymous
Good
family with older children
02-15-2016
Pros: rooms are spacious; breakfast very good
Cons:
10.0
Anonymous
Exceptional
young couple
02-15-2016
Pros: The room was clean and looked great. We had a wonderful stay and would definitely stay again. The bed was so comfortable I slept like a baby. The breakfast was delicious, especially the sausages. I need to find out what kind they were, they were amazing.
Cons:
9.6
Felicia
Exceptional
family with young children
02-14-2016
Pros: Everything was excellent
Cons:
6.7
Sarah
Pleasant
mature couple
01-03-2016
Pros: The big size of the room
Cons: No safety box at the bedroom
9.0
Margaret
Wonderful
Solo Traveler
11-25-2015
Pros: Hotel staff was excellent. The main bedroom and large walk in shower was excellent.The large TV was very good.
Cons: There was no bathroom COUNTER I had to use the toilet tank top for my toiletries.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
11-18-2015
Pros: The Staff were awesome. Friendly and courtious cleanly staff in the hallways, very friendly front desk everytime we went through, and an awesome breakfast staff
Cons: Breakfast was really poor. Everything was clean and organized, selection of cold items was great, drinks were great, but the hot items were pretty poor, especially the scrambled eggs which tasted frozen out of a can or something. Many were being tossed
10.0
Ericka
Exceptional
review category group of friends
11-17-2015
Pros: Amazing location, service and facility!! Will absolutely recommend to people and will be back!!!!
Cons:
10.0
Doug
Exceptional
mature couple
11-04-2015
Pros: The staff was great, we enjoyed the hot breakfast and even the machines in the fitness centre all worked.
Cons:
7.5
Brit
Good
young couple
10-10-2015
Pros: They offered us another room next door because they over sold and they paid for it as well that's what I call a excellent walk
Cons: Beds were very small. There was a heater right next to the bed. Everytime I got up my leg would smash into it and I would have to squeeze through the tiny area. There is no way an older couple could get in an out of that area. Needs to be a better set up.
7.9
Brian
Good
mature couple
09-06-2015
Pros: Room and location.
Cons: Elevators were broken and slow. Breakfast didn't have eggs.
7.9
Maura
Good
mature couple
09-06-2015
Pros: The efficiency of the staff. Nothing was too much trouble....
Cons:
9.0
Robert
Wonderful
Traveling as Couple
08-28-2015
Pros: Great room. Great breakfast
Cons: The sprinkler broke and soaked my car. I told them and they just said" than you". I thought that was very non caring.
9.2
Barbara
Wonderful
family with young children
08-20-2015
Pros: Very clean and fresh smelling hallways and elevators. Manager went out of his way to accommodate us since our room was not ready and desk clerk didn't really try to do anything. You have a good manager there.
Cons: Could not check in when we arrived at 3:17 and the desk clerk seemed to not really care that we had to wait. Had been out in the sun in 90 degree temperature and we were very hot and tired. The manager overheard me complaining and made arrangements to get us a room on the second floor since the room I had booked was a high floor double. Very thankful he was around to help. Also, the beds are supposed to be full size beds and although they are comfortable, they seem to be quite small for a full size bed. They seem more like a twin and half size bed.
10.0
Melissa
Exceptional
Family with Young Children
08-16-2015
Pros: Staff were extremely nice, whenever we needed assistance they assisted with a smile and accomplished our needs immediately. Great size rooms!
Cons: Beds are extremely comfortable however wished they would if been 2 queen size instead of 2 full.
9.6
Larry
Exceptional
mature couple
08-09-2015
Pros: very comfy, clean and spacious. Loved it!
Cons: Breakfast buffet was not stocked. Out of oatmeal with an hour to go, as well as bagels, no bananas. only white bread for toast. Ate out instead.
10.0
Rolanzo
Exceptional
solo traveller
07-20-2015
Pros: mix of business and Personal atmosphere. Plenty of private settings to discuss whatever
Cons:
7.5
Barbara
Good
mature couple
07-08-2015
Pros: Nice size, comfortable
Cons: It was truly the most awful, uncomfortable bed I have ever tried to sleep on. When we left I told them at checkout that they should throw it out and get a new mattress in that room.
8.3
Rose
Very Good
review category group of friends
07-07-2015
Pros: Friendliest and helpfulness of staff.
Cleanliness of facilities.
Cons:
7.1
Anonymous
Good
solo traveller
06-14-2015
Pros:
Cons: Breakfast area was overrun with kids and way too small.
10.0
Anonymous
Exceptional
young couple
05-03-2015
Pros: The staff are fabulous! So friendly and can't do enough for you. Andy in particular went out of his way for us. Made us feel at home. By far the nicest hotel we have stayed at for that reason. The hotel itself was beautiful, rooms were really spacious and clean!
Cons: Didn't not like anything
9.6
Anonymous
Exceptional
solo traveller
04-26-2015
Pros: The room was very spacious with a large TV. The breakfast was good and the staff was very helpful and freindly.
Cons:
9.2
James
Wonderful
mature couple
03-01-2015
Pros: Staff very friendly and helpful, the room was lasted out correctly,
Cons:
4.2
Brian
Disappointing
review category group of friends
02-01-2015
Pros: Not much.
Cons: Very noisy and hotel managers lack of attention.
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