Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Close to the local civic buildings, this large tower features comfortable guest rooms with padded headboards, Detroit-themed artwork and multiple ports and outlets for your electronic devices. Amenities include a small, on-site fitness center, but free passes to a local health club are also available.
Smoke free premises. 127 units. 6 stories, interior corridors.
Pros: The hotel was fine. Just a lot of renovation going on. I would definitely stay here again.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location and the lady at the front desk was so nice and helpful
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Hotel staff are friendly, the room was very clean
Cons: Nothing
10.0
Anonymous
Exceptional
08-11-2017
Pros: Hotel was extremely clean, well maintained, and everything worked as it should. Staff went above and beyond to meet expectations. We had breakfast and dinner at the hotel and it was excellent. Pool was clean and great temp. Will stay again.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Clean room, breakfast was good and reasonably priced.
Cons: The water pressure in our shower was low & tom forever to finally heat up.
10.0
Anonymous
Exceptional
08-09-2017
Exceptional
Pros: Clean, centrally located, courteous staff.
Cons: Some one smoked in the bathroom and the shower curtain smelled like stale cigarette smoke
9.2
Anonymous
Wonderful
08-08-2017
Comfy beds!
Pros: The beds were extremely comfortable!
Cons: Our tub and toilet were stopped up. Had to wait a while before maintenance arrived.
7.5
Anonymous
Good
08-07-2017
Good
Pros: Sarah was so nice when I checked in and when I checked out. She is an amazing person
Cons:
10.0
Anonymous
Exceptional
07-12-2017
Wonderful stay
Pros: I enjoyed working out in the workout room the staff very nice
Cons: I don't have any dislikes
10.0
Anonymous
Exceptional
06-13-2017
Great staff
Pros:
Cons: I wanted to stay longer but was full
9.6
Anonymous
Exceptional
05-19-2017
Amazing
Pros: The rooms are very comfy & lots of room
Cons: No free breakfast
10.0
Anonymous
Exceptional
04-23-2017
No complaints.
Pros: They let us check in early and did not charge extra.
Cons: They were replacing mulch so it did stink.
8.8
Anonymous
Excellent
04-19-2017
Fabulous
Pros: The bed was my favorite part
Cons: Had no dislikes
7.9
Anonymous
Good
04-17-2017
Good
Pros: Can you sometime have a discount on room!
Cons: The short stay!
10.0
Anonymous
Exceptional
04-01-2017
Exceptional
Pros: The bed was confortable
Cons:
5.0
Anonymous
Fair
03-29-2017
Vacation could have been just...
Pros: It was a place to sleep at night. That was about it.
Pros: Room was clean, comfortable, and quiet, staff seemed efficient and friendly.
Cons: No free breakfast I don't appreciate paying 10 dollars for a mediocre breakfast!
Only two elevators and one of them out of service when we wanted to get to our room in the evening.
Leaky faucet on the sink in our room.
10.0
Anonymous
Exceptional
03-20-2017
A place to rest with...
Pros: The room and the employees
Cons: There wasnt anything i didnt like
10.0
Anonymous
Exceptional
03-08-2017
Exceptional
Pros: Cleanliness
Cons:
10.0
Anonymous
Exceptional
02-20-2017
Wonderful Place to stay
Pros: The staff was amazing, thanks Karen for your outstanding professionalism.. The hotel was clean and comfortable and everyone was friendly and made you feel like family..
Cons: There wasn't anything that I didn't like..
10.0
Anonymous
Exceptional
02-19-2017
A very pleasant experience
Pros: The tranquility was excellent
Cons: The refrigerator was nice but the room needed a microwave. The staff at the front desk was polite enough to warm up my food.
10.0
Anonymous
Exceptional
01-27-2017
Great stay!
Pros: Friendly staff. Very clean. Great location
Cons: I do not have any complaints
10.0
Anonymous
Exceptional
01-02-2017
Comfortable bed and pillows
Pros: The bed and pillows so comfortable
Cons: Pool closed to early
9.6
Anonymous
Exceptional
12-19-2016
Chickka chickka boom boom!!!
Pros: The bed was so comfy and great whirl pool!
Cons: No safe in room and pool closes to early should be open extra late for adults
9.2
Anonymous
Wonderful
12-18-2016
Superb
Pros: Felt really upscale nice location lots of stores nearby good quiet location room was excellent loved to soft plush bed and relaxing atmosphere it's a shame peace and what was supposed to be a relaxing getaway was too often.
Cons: Bad children running up and down hallways slamming door talking with doors up as early as 8 am children coming into the pool area diving and just jumping in the signs not to dive were posted. They need to put large parties with kids on the lowest floor. What a pain all that running yelling I could hear their conversations cause they are running room to room with doors open.
6.7
Anonymous
Pleasant
12-13-2016
Pretty nice stay.
Pros: Salmon dinner was first class. Waitress was exceptional in all ways. Room was clean and designed/decorated well.
Cons: Front desk person was pretty unpleasant and judgmental. She also got the cost of the room wrong twice on billing - -even after I showed her the booking.com agreement/confirmation email on my phone.
9.6
Anonymous
Exceptional
11-22-2016
Exceptional
Pros:
Cons: no free breakfast
7.1
Anonymous
Good
11-20-2016
Good
Pros: It was a quiet hotel located in the middle of everything
Cons: The shower water pressure was very weak. The bed wasn't very soft I know different people like different things. Room configuration was a little odd. Two main doors no privacy in the second room.
10.0
Anonymous
Exceptional
11-15-2016
Exceptional
Pros: Clean, updated, great place!
Cons: Not there long enough to dislike anything!
8.8
Anonymous
Excellent
10-31-2016
Will be back
Pros: The suite was very roomy and comfortable
Cons: No freezer in the room.
10.0
Anonymous
Exceptional
09-08-2016
Friendly and comfortable place
Pros: Great
Cons: It didn't go to the pool
4.6
Anonymous
Disappointing
09-01-2016
We will not stay here...
Pros: The staff at the front desk were great.
Cons: There is no hot tub. The floor we were on smelled like Marijuana throughout the whole floor. I had 2 teenage boys with me. We went to the restaurant for food and no one was around. We waited 10 minutes and went to the front desk. The girl at the front desk made us our food. As I was checking out, someone needed an ambulance.
6.3
Anonymous
Pleasant
08-10-2016
everything was fine expect the...
Pros: I had my niece in the pool area and she left her floaty there. I noticed it was gone so I called the guest service and they had it put up for me which I appreciated so much.
Cons: What I didn't like is when I got there I had cash on me all hundreds four hundred all together one was new there other three hundreds were older bills and they told me they couldn't take them because of the print which was very usually for me , I thought money was money long as you can see the face in the hundred it should be used . So I had to go make change at gas stations and restaurant which made me upset.
8.8
Anonymous
Excellent
08-10-2016
Fabulous
Pros:
Cons: I hated the elevator was delayed, very inconvenient to have to take the stairs
4.6
Anonymous
Disappointing
08-08-2016
disappointed
Pros:
Cons: Room smelled of smoke. Restaurant service was absolutely terrible. Wasn't busy at all and ended up walking out after an hour and a half. This is after we talked with wait staff. Didn't seem to be her fault. very pour management
9.6
Anonymous
Exceptional
08-02-2016
Exceptional
Pros:
Cons: There was a strong smell of smoke from the bathroom
7.5
Anonymous
Good
07-14-2016
Good
Pros: Location was nice, sitting back into the area instead of right out front was nice. Not to many rooms for smokers, but hot tub was great!! As a young couple looking for a serene getaway, this is the hotel to be in.
Cons: Left my laptop charger there for a day after I left and staff couldn't find it. Little bit expensive for the room but worth it.
6.3
Anonymous
Pleasant
07-12-2016
Pleasant
Pros: Free wifi
Size of room
My family was given rooms next to ech other and was appreciated
Cons: Extremely poor service at restaurant
9.2
Anonymous
Wonderful
06-24-2016
very very nice place for...
Pros: Great staff, comfortable room, quiet, clean, very safe location-police station vwet close. Great restaurant in walking distance.
Cons: Only the coffee was not great.
2.5
Anonymous
Poor
05-24-2016
Very poor
Pros: Nothing
Cons: No hot tub and no complimentary breakfast
4.6
Anonymous
Disappointing
04-19-2016
Wasn't worth my money
Pros: The rooms were fine. They seem clean and neat.
Cons: The pool was nasty and dirty
9.6
Anonymous
Exceptional
04-18-2016
Exceptional
Pros: very good
Cons: No
5.8
Anonymous
Okay
03-16-2016
Ok, but not worth the...
Pros: The bed was amazing and we appreciated the refrigerator in the room.
Cons: I didn't realize that there wasn't a free breakfast. I would have booked elsewhere ....for the price, I would have thought that there was one. We were in town for a funeral.....having driven 3 hours across state....then spending many hours at a funeral home....we were happy to see that there was a restaurant in the hotel.....we were ravished and exhausted....imagine our surprise when we walked down to the restaurant at 5:10 and were told that the chef wasn't in yet.....we sat down, got something to drink....but weren't able to order for several more minutes. Under "normal" circumstances this wouldn't have been that big of a deal....but with the physical and emotional state we were in....we just wanted to get something quick to eat.....and relax in our room.
4.2
Anonymous
Disappointing
02-09-2016
Disappointing
Pros:
Cons: Obviously on the weekends this is a big party hotel. Kept us up all night and they charged more at the desk than what I booked with by 10 pp, an extra 30.00
4.2
Anonymous
Disappointing
01-11-2016
no better deals especially for...
Pros:
Cons: I didnt like it was so many rules for kids... Pool and breakfast! I dont like that they charge for everything, no deals!!
Cons: It took about 10 minutes for the water to heat up for showers. It was difficult sleeping with street lights and parking lot lights shining in the Windows; Curtains wouldn't close. No extra blankets. I asked to upgrade to a suite instead of 2 rooms and was told they were all reserved. However, there were only about 4 cars in parking lot and we were checked out by 7am the next morning, we only saw 3 other guests the whole time we were there. I think it would've been possible to get a suite.
5.4
Anonymous
Fair
11-14-2015
Not 2for 1 ..2 for...
Pros: I enjoyed the breakfast set up and Jacuzzi.
Cons: I was very displeased at the staff not offering a discount and notknowing who had tampered with my month in advance RESERVATION.Whichresulted in one room for one night but I reserved 2. The options theygave we very Non customer friendly. They even tried to send me to afarther property.The mgr was rude and not understanding.The staff didnot care what so ever that clearly they had made a mistake.I And my1000+ fb following will hear of such minormadness and incovinance neverbooking holiday inn in warren mi again.
7.9
Anonymous
Good
10-06-2015
October 2015
Pros:
Cons: You offered a restaurant but they were out of most items on the menu. That was the main reason why we decided to go to the hotel restaurant because of the menu choices and it was disappointed
;detailController.handleFacebook('SEO','Holiday Inn & Suites Detroit-Warren', '56644', 'ACCOMMODATION', '3', '', '', 'http://aff.bstatic.com/images/hotel/max500/664/66460053.jpg', 'Warren', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Holiday Inn & Suites Detroit-Warren', '56644', 'ACCOMMODATION', '3', '', 'http://aff.bstatic.com/images/hotel/max500/664/66460053.jpg', 'Warren', '', '', '', '');){kind=link}
