Holiday Inn Express & Suites Waterford

AAA Inspector Rating
8.7
Very Good
43 Guest Ratings
4350 Pontiac Lake Rd
Waterford, MI 48328- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.2
Bath2.7
Public Areas3.2
AAA Inspector Notes
This hotel is located close to many lakes, restaurants and shopping outlets. Modest size guest rooms feature dark wood furnishings and multiple ports and plug-in's for your devices. Smoke free premises. 83 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct SR 59 (Highland Rd). 4350 Pontiac Lake Rd 48328.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
coffeemakers, high-speed Internet, wireless Internet. Some: refrigerators, microwaves.
Sports & Recreation
exercise room.
Guest Services
valet laundry, area transportation-within 4 mi.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 43 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
08-11-2017
Pros: The staff was friendly, rooms were very clean and the food was great.
Cons: Paying the extra deposit at check in to cover for damages. That was not mentioned when making my reservation.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Rooms were super clean and hotel was close to where we had a softball tournament.
Cons: The continental breakfast bar was empty. Everything was out and there were tons of people waiting for it to be filled. Even the pancake maker was empty.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Loved the continental breakfast. Great selection and the pancakes were absolutely tasty. The staff was also very helpful and friendly and kept the area clean even with a lot of breakfast traffic.
Cons: The pool was nice and warm but a bit stuffy and full of a bit of a rowdy alcohol crowd at times.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff stands out above all, each and everyone of them were friendly helpful and effective to all my needs. From referring great nearby places to eat to extending my stay over the phone. They shine in my eyes
Cons: Alittle loud in the hall ways, I believe it was kids at times but also maid service staff banter was alittle imposing. Definitely not sound proof but some of it could be controlled alittle better by addressing the maid and maintenence staff
3.0
Anonymous
Poor
08-11-2017
Pros:
Cons: Booked for two days - only stayed one. They wouldnt give me a rebate for the one day. They said it was YOUR policy
Showing reviews 1 - 5 of 50