Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This hotel is perfect if you just don't want to eat out. All rooms have complete cooking facilities, and Monday through Wednesday there are complimentary eats at the lobby social from 5:30-7:30 pm.
Smoke free premises. 89 efficiencies, some two bedrooms. 3 stories, interior corridors.
complimentary and valet laundry, airport transportation, area transportation-Mall of America & Twin Cities Premium Outlets.
Terms
N, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 32 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: The character of the hotel and the rooms were very appealing. Very good service and the room was excellent.
Cons: The only complaint was the bath tub drained slow.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great hotel and staff. Convenient location.
Cons: Evening reception is only on Monday, Tuesday and Wednesday. It was listed as Monday, Tuesday, Wednesday and Thursday online.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Late breakfast.
Cons: No restroom in pool area. Only one elevator that was very slow. The hallway design is poor with lots of tight corners that makes it hard to get around with the luggage cart. Hotel badly needs an update.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Hotel was clean, staff was friendly. Good breakfast, full kitchen in room. Location, 5 minutes to Mall of America, 15 minutes to Xcel Energy Centre. right off 35E, easy to find, free parking
Cons: Sofa bed was not all that comfortable for sleeping, but I haven't found many that are.
8.8
Anonymous
Excellent
07-18-2017
Fabulous
Pros: the patio, swim pool, hot tub and kitchen
Cons:
9.6
Anonymous
Exceptional
03-26-2017
Very comfortable
Pros: I liked how the room looked like a little house instead of a room with a bed! It was comfy.
Cons: The ONLY thing that i didnt like was the mattress. It wasn't very comfortable.
7.9
Anonymous
Good
03-19-2017
It's a good hotel with...
Pros: The whole place was clean, the breakfast was good, and the staff was very friendly.
Cons: The sofa bed mattress was stained and lumpy, any noise made in the halls were easily heard in the room like they were right next to you, and the toilet had a valve issue that was quickly fixed by the maintenance guy.
10.0
Anonymous
Exceptional
02-19-2017
Great hotel
Pros: The bar was awesome
Cons: Wish it would have been a full kitchen
8.8
Anonymous
Excellent
01-23-2017
Great
Pros: The pool was nice and warm. Room had a lot of space.
Cons: Wish the beds were alittle bigger.
6.7
Anonymous
Pleasant
01-16-2017
Can do better
Pros: Location for this hotel convenient. Scarlett at the front desk was very friendly and helpful.
Cons: The pool heater was broken down, the pool water was cold! Unfortunately I read the same review from some weeks before. They claimed it was due to be fixed. Don't know if that was true or not. The breakfast area was dirty. Trash was full from the day before. And disappointed to hear the waffle mix is not refrigerated after breakfast is over. Goes unrefrigerated from day to day. I'm pretty sure this would not pass kitchen food inspection codes. So disappointed, would have to reconsider if we would stay again or pick a different hotel. I have stayed here several times before and this time it was a big disappointment.
9.6
Anonymous
Exceptional
01-03-2017
Was surprised and pleased.
Pros: cleanliness, layout, amenities.
Cons:
9.6
Anonymous
Exceptional
12-30-2016
We will be back!
Pros: Very comfy and clean, did mot use the kitchenette but it was fully stocked. The room was very clean. Hot tub and breakfast bar were great!
Cons: Barking dog across the hall, only an issue while residents were at breakfast.
10.0
Anonymous
Exceptional
12-28-2016
Comfortable stay and exceeded my...
Pros: Everyone was cheerful and helpful.
Very clean and great access to my room from parking lot. Loved having the larger refrigerator and ice maker. I am big on ice and not having to go find the ice machine was a big plus.
Cons: Salting parking lot after some snow melting from piled up snow around cars after plowing. Got a little slippery. Planning is hard but room got cleaned late somedays. After 5:00 pm. Not very convenient when changing clothes for evening plans.
9.2
Anonymous
Wonderful
12-26-2016
Clean and comfortable
Pros: Friendly staff
Clean
Good breakfast
Cons:
7.1
Anonymous
Good
12-25-2016
Good place to stay for...
Pros: Housekeepijg could have been a little better overall. However, it was a good place to stay, and I would visit again.
Cons: Breakfast was alright. Bananas were spoiled and juice was weak. We did find enough other items to have.
10.0
Anonymous
Exceptional
12-05-2016
Extremely nice facility and well...
Pros: We traveled with our parents who are in their early 80's. We all agreed it was one of the best properties we have stayed at. The staff was extremely accommodating for us to move our rooms to the first floor when we checked in. Excellent service. Excellent clean breakfast area and friendly woman server.
Cons: There was a barking dog across the hall from us. It was a yippie little dog that was slightly annoying when the people left their room and it would bark a lot. It isn't really the hotels issue. It was the people staying there that should have been more aware of their pet.
9.6
Anonymous
Exceptional
11-21-2016
This is home away from...
Pros: 3 generations in one unit, it was excellent. As the grandmother, I was pleased as with my other visits. We will be back in January and June for our conferences.
Cons: No choice of breakfast meat for family who prefer not to eat pork. Everything else was excellent.
10.0
Anonymous
Exceptional
11-08-2016
Perfect location!
Pros: Quiet and clean room. The bed was very comfortable with nice bedding. The room was freshly painted and looked great. Complimentary breakfast was very impressive. Lots of choices to choose from. We enjoyed the beautiful courtyard. Thank you for a very positive experience.
Cons: Only one elevator. Was fine for my husband and I but don't know if my 80 plus year old parents could handle the stairs.
8.8
Anonymous
Excellent
08-23-2016
Great place, slightly pricey
Pros: Fresh breakfast
Cons: Power went out
9.6
Anonymous
Exceptional
07-24-2016
Great value
Pros: Clean and good value. Very spacious. Free shuttle to mall of america
Cons:
10.0
Anonymous
Exceptional
07-12-2016
Excellent location! Great hotel! Nice...
Pros: Great facility and location! Beautiful outdoor gathering area. Good breakfast choices. Comfortable room with lots of amenities! Would stay again!
Cons: Bathroom was hard to move around, very small.
10.0
Anonymous
Exceptional
03-03-2016
Exceptional
Pros: Staff were all very courteous. Breakfast was a very pleasant surprise.
Cons: Ice maker in fridge made about 20-30 cubes in 4 days. :-( Staff kept me stocked in ice from their main ice machine. :-)
10.0
Anonymous
Exceptional
02-18-2016
Great experience!
Pros: Great breakfast! Bedroom huge and comfortable. Shuttle service is offered and is very convenient to go to Mall of America. The hotel is located nearby many restaurants and grocery stores.
Cons:
9.6
Anonymous
Exceptional
02-17-2016
I would stay again
Pros: It was very close to places to eat, gas stations, and outlet mall
Cons: The people above our room were very loud the last night we stayed
10.0
Anonymous
Exceptional
01-26-2016
Great Staff!
Pros: Very accommodating staff. Made sure we had an early morning ride to the airport and provided us with a bag breakfast
Cons: N/A
9.6
Anonymous
Exceptional
01-03-2016
Exceptional
Pros: Location was perfect - close to Mall of America and easy access to the Excel Energy Center.
Cons: The breakfast was very blah, the only saving grace was they had a waffle maker and toppings.
10.0
Anonymous
Exceptional
12-22-2015
A gem of a place!...
Pros: Everything about this facility seemed like brand new - if it were not,then the maintenance would have done an excellent job. Every staffmembers were pleasant and nice, as if they were genuinely happy to bethere and had the opportunity to serve you. The breakfast was excellent,in a very comfortable/classy seating area with five different tvscreens. The room had all the necessary kitchenware to cook yourselves -even down to a dishwasher! The bed was very comfortable, the hd cable tvalso had a dvd player attached. Even the water from the shower felt softand sweet. The place is away from the heavy traffic area, so it was veryquite during nighttime. The cost was a steal, considering everythingthat was excellent about this place. My wife commented that, if we couldhave afforded it, we would have rented out a room and made this ourpermanent residence!
Cons: The only downside is that it is about 10 minutes drive from Mall ofAmerica, and a little farther away from the city center. But I feel itis totally worth your time to drive (or take a taxi/Uber ride) downto Eagan - you will not be disappointed.
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