Holiday Inn Hotel & Suites

AAA Inspector Rating
8.7
Excellent
58 Guest Ratings
11801 Fountains Way N
Maple Grove, MN 55369- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.1
Bath3.2
Public Areas3.2
AAA Inspector Notes
This family-friendly hotel with a Venetian theme has an expansive pool area. The water park features are open Friday-Sunday. The variety of room suites include; Tuscany, jetted tubs and kids with bunk beds. Smoke free premises. 136 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-94 exit 28 (CR 61/Hemlock Ln), just ne. 11801 Fountains Way N 55369.
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, high-speed Internet, wireless Internet. Some: video games.
Sports & Recreation
hot tub, game room, exercise room.
Guest Services
valet and coin laundry, room service.
Terms
N, check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 58 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: The waterpark was the perfect size for our four kids seven and under. It was full of families but still not noisy, and there was no rushing water noise. The beds were so comfortable and the breakfast buffet was delicious...plus kids eat free!
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: it is a kid friendly Hotel with lots of things for the whole family to do. The staff was super helpful and extremely nice.the hotel is located in an awesome location near many shops.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Room was excellent. Pool area was cold, along with the water. We still had a great time! Staff was excellent, especially with check-in once we arrived and at the restaurant and snack area by the pool.
Cons: The only thing we were taken-back-by was at 1050 a.m. we had housekeeping open our hotel room door asking if we were leaving as checkout was 1100 a.m. She didn't knock, just came right in. :( Scared us all!
9.0
Anonymous
Wonderful
08-11-2017
Pros: Front desk staff was friendly and helpful. The waterpark was a lot of fun for our 3 year old.
Cons: The bathrooms were ok, kind of dingy. The pull out sofa bed frame was extremely lopsided, our daughter kept rolling to one side throughout the night.
7.1
Anonymous
Good
08-14-2017
Good
Pros: The bed was comfortable the pool is fun. The kids loved the pool. The water slide was huge and fast with a fun kids pool with their own slides. Highly recommend pool. Big fridge which helps. Onsite food was good service was excellent.
Cons: Cleanliness of room. It wasn't cleaned very well just trash dumped restock on towels and light vacuum. Needed change of sheets, and 2 days no restock of coffee. Good thing coffee was in the lobby. The fold out bed was not comfortable would recommend 2 doubles. When we stay here again we will do 2 doubles.
Showing reviews 1 - 5 of 50