Rooms are renovated, with large work spaces, pull-out love seats and kitchens equipped with utensils. Guests have free access to an indoor heated pool and hot tub at the neighboring Springhill Suites.
Smoke free premises. 106 kitchen units, some two bedrooms. 3 stories, interior corridors.
Pros: Room was large and comfortable with plenty of room to move around. Bed was comfortable with an assortment of pillows.
Cons: No insulation in the walls. I could hear guests in both adjoining rooms every time they talked or coughed. Impossible to get a good nights sleep. Sofa was very uncomfortable to sit on to watch television.
10.0
Verified Hotel Guest
Exceptional
Business Traveler
10-13-2017
Pros: If I had to choose, I would have to say the (hospitality), however everything was A1... (Much better than the 3 star hotel I stayed in for 3 days prior. 'If I only knew')
Cons: No!!,(Unless you count the outdoor pool not being a indoor pool),,,... LOL... 'Wish I could have stayed longer,maybe next time.., (please send coupons that has no expiration date)... Thanx In Advance
6.0
John
Pleasant
Family with Young Children
10-13-2017
Pros: The staff was very nice. The rooms were larger than expected for a hotel at this level.
Cons: Since this is an extended stay hotel, the rooms were not cleaned to the degree and frequency that we expect at a lodging. The hot tub/pool is at an adjacent property, a cold walk during the Minnesota winter. Breakfast supplies were short at times.
10.0
Ryan
Exceptional
Traveling as Couple
10-13-2017
Pros: Both the day and overnight staff were amazing. After we settled into our huge room with a fully stocked kitchen, the front desk even called to make sure everything was ok. The breakfast selection included waffles and more variety than most.
Cons: We got to breakfast just as it started at 7 am. Unfortunately, the waffle batter wasn't ready yet, and we had to leave about 7:20. They had it ready by the time we checked out but it was too late. But their selection of other b-fast items was so great.
10.0
Keith
Exceptional
Family with Young Children
10-13-2017
Pros: Room was clean and well maintained. I liked the comfort of the bed and the fact we could use an indoor pool at the location next door. The staff was friendly too!
Cons:
7.0
Verified Hotel Guest
Good
Traveling as Couple
10-13-2017
Pros: The staff was amazing. The front desk people to breakfast stocker all volunteered little extras. The only exception was the cleaning lady who tried to come in our room befor we checked out.
Cons: Wasnt clean. There was a greasy childs hand print and sticky floor in the bathroom. The kitchen had coffee drops, it was clear they did not wash the floors.
6.0
Verified Hotel Guest
Pleasant
Solo Traveler
10-13-2017
Pros: The kitchenette had a actual stove and not just a microwave
Cons: They list the hotel as being "pet friendly" when actually that is only once they charge their " non refundable deposit" Which is simply a misleading way of saying "pet fine" the word deposit suggests a possibility of getting it back ! NOT THE CASE!!!
7.0
Verified Hotel Guest
Good
Traveling as Couple
10-13-2017
Pros: Location
Cons: My husband, a plumber, had to work with the shower controls both mornings we were there--. Due to very busy schedule we decided no to say anything until we left, as we did not want to change rooms. Bathroom floor was slippery.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
10-13-2017
Pros: Location
Cons: N/A
10.0
Pamela
Exceptional
Traveling as Couple
10-13-2017
Pros: Great hotel. Wonderful people that work there. Nice breakfast. Clean hotel.
Cons:
8.0
Daisy
Very Good
Business Traveler
10-13-2017
Pros: ?
Cons: The charges to my Credit Card..... I was charged twice for the same stay..... Thanx
9.0
Brian
Wonderful
Family with Young Children
10-13-2017
Pros: Very quiet other then loud A/C fan, comfortable bed, clean, very friendly and helpful staff.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
10-13-2017
Pros: The breakfast and outdoor pool was warm. Liked the location as well
Cons:
10.0
Verified Hotel Guest
Exceptional
10-13-2017
Pros: Very nice room
Cons: No
10.0
Elizabeth
Exceptional
Traveling as Couple
10-13-2017
Pros: Rooms were large and he price was very affordable for the cities!
Cons: No indoor pool or hot tub.
9.0
Verified Hotel Guest
Wonderful
Family with Teens
10-13-2017
Pros: Helpfulness of the staff
Cons:
10.0
Verified Hotel Guest
Exceptional
Group Traveler
10-13-2017
Pros: everyone was helpful and friendly at all times. we really liked our stay.
Cons: no
10.0
Verified Hotel Guest
Exceptional
10-13-2017
Pros: Very friendly staff, very accomodating!
Cons:
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
10-13-2017
Pros: Friendly staff and quiet
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Teens
10-13-2017
Pros: Staff was very friendly and helpful!! And pet friendly too!!
Cons: No problems
8.3
Scott
Very Good
young couple
10-02-2017
Very good
Pros:
Cons:
7.1
Joseph
Good
solo traveller
09-29-2017
Okay for a quick business...
Pros: centrally located
Cons: The hallway was smelling
9.2
Anonymous
Wonderful
solo traveller
09-07-2017
Was a great value for...
Pros: The room was a good size and the bed was perfect.
Cons: Parking. Not much parking near the room.
9.2
Tom
Wonderful
young couple
08-29-2017
It was a nice room...
Pros: The breakfast items could have been warmer.
Cons: Information on restaurants in the area?
9.6
Amy
Exceptional
family with young children
08-28-2017
All was good for the...
Pros: The furnishings were much nicer than anticipated.
Cons:
10.0
Pat
Exceptional
young couple
08-17-2017
Exceptional
Pros:
Cons:
6.7
Diamond
Pleasant
review category group of friends
08-09-2017
Pleasant
Pros: Hh
Cons: Rr
8.3
Jan
Very Good
solo traveller
08-04-2017
Very good
Pros: All members of the staff were friendly and helpful.
Cons:
10.0
Anonymous
Exceptional
solo traveller
08-01-2017
Exceptional
Pros:
Cons:
9.6
Mary
Exceptional
review category group of friends
06-30-2017
Lovely place to rest and...
Pros: Eggs did not look real. Good oatmeal and fruit. Wonderful facilities, quiet and lovely.
Cons:
7.9
Colleen
Good
solo traveller
03-20-2017
Good
Pros: Cleanliness and felt good
Cons: Room Rate was different then the booking rate.
9.2
Meri
Wonderful
family with young children
03-13-2017
Very nice hotel in an...
Pros: The rooms were very comfortable and very clean. The staff was excellent. The location was very convenient.
Cons: The breakfast could use a little more care. Fried eggs were very overcooked.
8.3
Anonymous
Very Good
solo traveller
02-13-2017
Very good
Pros:
Cons:
10.0
Sjsms5
Exceptional
young couple
01-23-2017
Great location, great place, great...
Pros: Breakfast was great, staff was great, room was spacious and love the kitchenette area. The location is also very nice. We plan on staying here every time we visit our daughter.
Cons: Nothing really. If there is ever an opportunity for remodeling, I'd make the breakfast area a little bigger with more tables.
10.0
Richard
Exceptional
young couple
01-21-2017
Exceptional
Pros: Room very clean, workers very courteous and helpful.
Cons: We had no dislikes.
10.0
Karen
Exceptional
solo traveller
01-16-2017
I love staying at townplace...
Pros:
Cons:
10.0
Suzanne
Exceptional
family with young children
12-29-2016
Exceptional
Pros:
Cons:
9.6
Peter
Exceptional
young couple
12-26-2016
Exceptional
Pros:
Cons:
10.0
Robert
Exceptional
young couple
10-24-2016
I have travelled a lot,...
Pros: LOCATION, BREAKFAST, EMPLOYEES, FITNESS ROOM ADEQUATE, QUIET, ETC.
Cons: BEDS NEED UPGRADING, BUT NOT BAD FOR USE NOW.
7.5
Keith
Good
solo traveller
10-17-2016
Good
Pros:
Cons:
8.8
Anonymous
Excellent
young couple
09-28-2016
Fabulous
Pros:
Cons:
10.0
Joanna
Exceptional
family with young children
09-27-2016
Exceptional
Pros:
Cons:
10.0
Jim
Exceptional
family with older children
09-26-2016
More then expected!
Pros: The room was great!
Cons: The sofa bed
8.3
Lee
Very Good
mature couple
09-21-2016
Very good
Pros:
Cons: Only mirrors were in the small bathroom.
When dressing and getting ready for medical appt., I had no mirror to help in applying makeup, fix my hair, etc.
My husband was in shower and small bath was all steamed up. Even the long mirror was in the small bath room behind the door.
what a shame that one wasn't on a wall outside of the bathroom!
Could have used a waste basket other than in bathroom, near desk area.
7.5
Bradley
Good
mature couple
09-20-2016
Great price but bring your...
Pros: Great price, and the rooms are set up very well.
Cons: I've stayed in dozens of hotels for work, and I would have to say that the rooms here rank in the top 5 at this price point of under $120/night. The bed, on the other hand, ranks #1 for the most UNcomfortable bed I've ever slept on.
10.0
Pat
Exceptional
mature couple
09-20-2016
Great value
Pros: Good breakfast. Room was spacious. Bed was comfortable
Cons: No pets allowed. We would normally have brought our dog along.
9.2
Mark
Wonderful
mature couple
09-19-2016
Clean, convenient and great price.
Pros: Suite including large fridge, stove, counter, microwave, sink, dishes, etc. was nice bonus.
Cons: Bed was not great, average.
9.6
Lisa
Exceptional
solo traveller
09-19-2016
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
young couple
09-05-2016
Exceptional
Pros: Staff was fantastic! Breakfast was good also.
Cons: Room had things previous people had left in it.
9.0
Anonymous
Wonderful
solo traveller
09-01-2016
Superb
Pros: The exercise room had great new equipment. Location near West End. Friendliness of staff. New kitchen. Housekeeping not quite up to par. Had just about everything to be comfortable for a week.
Cons: Computer wifi little difficult to access and would have preferred scrambled eggs to the hard fried during the week. A frying pan and some sharp knives in the kitchen would be nice. just small things.
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