Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Enjoy a relaxing evening at this hotel that offers modern and contemporary décor. The rooms feature comfortable beds with a sofa bed or recliner with an ottoman.
Smoke free premises. 66 units. 3 stories, interior corridors. Accessibility (Call).
Hotel is clean and the rooms are nice. The staff is always friendly.
Pros: Hot breakfast
Cons: It's been under renovation for two years. The fitness center was also out of order and could use more equipment.
8.0
Anonymous
Very Good
08-11-2017
Pros: Staff
Cons: Price
10.0
Anonymous
Exceptional
08-11-2017
Pros: clean and quiet
Cons: nope
9.6
Anonymous
Exceptional
08-03-2017
Exceptional
Pros: Breakfast was great.... Staff friendly and was quiet.
Cons:
8.8
Anonymous
Excellent
06-09-2017
Fabulous
Pros: Cleanliness
Cons: I had a drunk woman banging on my door my lastnight and my 2 year old was sleep and she scared me half to death and I loss sleep. It sucked because I had to drive 12 hrs in 5 hrs and couldn't sleep.
9.6
Anonymous
Exceptional
05-05-2017
Great staff!
Pros: We checked in late at night and didn't notice the time for breakfast. We arrived at the breakfast area after the end time, but Rosie was extremely friendly and helped us to get some breakfast that was left.
Cons: No complaints
9.6
Anonymous
Exceptional
03-08-2017
All In all My stay...
Pros: did Not eat there
Cons: ice machine on myfloor was not working had to go to the next floor
7.5
Anonymous
Good
12-01-2016
Helpful friendly staff
Pros: Staff was very helpful with directions & advice on where to eat. We loved the Grammy museum !
Cons:
10.0
Anonymous
Exceptional
11-10-2016
Exceptional
Pros: This was an excellent choice for the evening. The staff was superb!
Cons:
10.0
Anonymous
Exceptional
10-17-2016
It was very comfortable
Pros: Bed and breakfast
Cons: N/a
9.2
Anonymous
Wonderful
08-30-2016
awesome staff with clean hotel...
Pros: breakfast and staff were amazing
Cons: bed was little firm, abandoned cars in parking lot at rear of facility
8.8
Anonymous
Excellent
08-02-2016
Overall Great Experience
Pros: The complimentary breakfast here is awesome!! They have a pancake machine and a good bit of hot foods. The rooms were clean and the beds were comfy. Also, they have free wifi and unlocked tv stations (a feature that's rare in this region).
Cons: The bathrooms could have been cleaner. But it definitely wasn't as bad as some I've been to.
9.2
Anonymous
Wonderful
07-26-2016
Very good. I was there...
Pros: Food was good. Staff was very pleasant and helpful.
Cons: Everything was fine. No problems!
7.9
Anonymous
Good
07-21-2016
Good
Pros: The following made my stay enjoyable: Fitness center available 24 hours a day, Laundry room available for guests, Breakfast choices and in room K coffeemaker.
Cons:
10.0
Anonymous
Exceptional
07-08-2016
Awesome!
Pros: Staff very friendly and patience to help and answer questions.
Cons:
2.9
Anonymous
Poor
06-29-2016
The Ant Room
Pros: There was a variety of breakfast choices. That was a plus. Taste was good. But now wondering if the kitchen may have had ants.
Cons: My room was filled with ants. Ants were on the desk tops, floors, in the bath room and even in the bed. I brought the issue to front desk staff however, even after the room was cleaned, ants were still there.
A very horrible experience. The overnight staff on Saturday, 6/25 used a rather rude tone in response to the, still existing, ant issue I was having when I made mention. I'm still waiting on management to call me back from Sunday to address the situation. Apparently, she was out of town and couldn't be reached. The morning staff (Joi, I think that was her name), did try to apologize and help as much as she could by providing a discount.
Overall, I was totally uncomfortable and dissatisfied with the room and service. I believe that I may have gotten ant bites on my back.
You must do better Cleveland, MS.
10.0
Anonymous
Exceptional
05-26-2016
Comfortable and Clean
Pros: Nice, clean with friendly staff!
Cons:
10.0
Anonymous
Exceptional
07-11-2017
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
05-22-2017
Good
Pros:
Cons:
8.3
Anonymous
Very Good
05-12-2017
Very good
Pros:
Cons:
7.5
Anonymous
Good
05-06-2017
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
04-07-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
03-28-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
03-19-2017
Exceptional
Pros:
Cons:
7.9
Anonymous
Good
01-04-2017
Good
Pros:
Cons:
7.9
Anonymous
Good
12-16-2016
Good
Pros:
Cons:
7.9
Anonymous
Good
10-30-2016
Good
Pros:
Cons:
8.3
Anonymous
Very Good
07-26-2016
Very good
Pros:
Cons:
10.0
Anonymous
Exceptional
07-04-2016
I had a WONDERFUL stay!!!!
Pros: The bed was definitely like a cloud and so were the pillows, the facilities were clean, and so was the room. The staff was EXCEPTIONALLY polite and the food was QUITE tasty. The breakfast area was also VERY, VERY clean and the lady running the dining room checked quite often to make sure that the stations were stocked and cleaned. I was in the breakfast area working on a project for an hour and I noticed a great deal.
Cons: If the curtains were able to be closed, I would have rested better. My room faced a huge light that was in your parking lot for security, (which is GREAT by the way), but whenever I would roll over, my face felt the light and I would awaken.
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