Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Enjoy a relaxing evening at this hotel that offers modern and contemporary décor. The rooms feature comfortable beds with a sofa bed or recliner with an ottoman.
Smoke free premises. 66 units. 3 stories, interior corridors. Accessibility (Call).
Overall I had a great stay and would choose this brand again
Pros: the room was nice and comfortable
Cons: my in room coffee did not get replenished daily I had to go downstairs to get coffee after the first day
8.0
Verified Hotel Guest
Very Good
Family with Teens
10-20-2017
Pros:
Cons: The eggs at breakfast were some kind of microwave warmed up mess b
10.0
Yolanda
Exceptional
family with young children
10-09-2017
Exceptional
Pros:
Cons:
9.6
Sweet
Exceptional
family with young children
08-03-2017
Exceptional
Pros: Breakfast was great.... Staff friendly and was quiet.
Cons:
10.0
Charles
Exceptional
family with young children
07-11-2017
Exceptional
Pros:
Cons:
8.8
Maquandria
Excellent
family with young children
06-09-2017
Fabulous
Pros: Cleanliness
Cons: I had a drunk woman banging on my door my lastnight and my 2 year old was sleep and she scared me half to death and I loss sleep. It sucked because I had to drive 12 hrs in 5 hrs and couldn't sleep.
8.3
Anonymous
Very Good
family with young children
06-06-2017
Very good
Pros:
Cons:
7.5
Kristy
Good
family with young children
05-22-2017
Good
Pros:
Cons:
7.1
Anonymous
Good
young couple
05-20-2017
Good
Pros:
Cons:
8.3
Danielle
Very Good
solo traveller
05-12-2017
Very good
Pros:
Cons:
7.5
Martha
Good
review category group of friends
05-06-2017
Good
Pros:
Cons:
9.6
Amy
Exceptional
family with young children
05-05-2017
Great staff!
Pros: We checked in late at night and didn't notice the time for breakfast. We arrived at the breakfast area after the end time, but Rosie was extremely friendly and helped us to get some breakfast that was left.
Cons: No complaints
10.0
Sakic
Exceptional
young couple
04-07-2017
Exceptional
Pros:
Cons:
10.0
David
Exceptional
family with young children
03-28-2017
Exceptional
Pros:
Cons:
10.0
Michael
Exceptional
family with young children
03-19-2017
Exceptional
Pros:
Cons:
9.6
Edward
Exceptional
young couple
03-08-2017
All In all My stay...
Pros: did Not eat there
Cons: ice machine on myfloor was not working had to go to the next floor
7.9
Thomas
Good
young couple
01-04-2017
Good
Pros:
Cons:
7.9
Adrian
Good
review category group of friends
12-16-2016
Good
Pros:
Cons:
7.5
Rita
Good
young couple
12-01-2016
Helpful friendly staff
Pros: Staff was very helpful with directions & advice on where to eat. We loved the Grammy museum !
Cons:
10.0
Doris
Exceptional
young couple
11-10-2016
Exceptional
Pros: This was an excellent choice for the evening. The staff was superb!
Cons:
7.9
Robyn
Good
family with young children
10-30-2016
Good
Pros:
Cons:
10.0
Amanda
Exceptional
solo traveller
10-17-2016
It was very comfortable
Pros: Bed and breakfast
Cons: N/a
9.2
Brent
Wonderful
review category group of friends
08-30-2016
awesome staff with clean hotel...
Pros: breakfast and staff were amazing
Cons: bed was little firm, abandoned cars in parking lot at rear of facility
8.8
Sarah
Excellent
young couple
08-02-2016
Overall Great Experience
Pros: The complimentary breakfast here is awesome!! They have a pancake machine and a good bit of hot foods. The rooms were clean and the beds were comfy. Also, they have free wifi and unlocked tv stations (a feature that's rare in this region).
Cons: The bathrooms could have been cleaner. But it definitely wasn't as bad as some I've been to.
9.2
Kathryn
Wonderful
review category group of friends
07-26-2016
Very good. I was there...
Pros: Food was good. Staff was very pleasant and helpful.
Cons: Everything was fine. No problems!
8.3
Ladonna
Very Good
family with older children
07-26-2016
Very good
Pros:
Cons:
7.9
Janice
Good
family with young children
07-21-2016
Good
Pros: The following made my stay enjoyable: Fitness center available 24 hours a day, Laundry room available for guests, Breakfast choices and in room K coffeemaker.
Cons:
10.0
Frank
Exceptional
family with older children
07-08-2016
Awesome!
Pros: Staff very friendly and patience to help and answer questions.
Cons:
10.0
Anonymous
Exceptional
family with older children
07-04-2016
I had a WONDERFUL stay!!!!
Pros: The bed was definitely like a cloud and so were the pillows, the facilities were clean, and so was the room. The staff was EXCEPTIONALLY polite and the food was QUITE tasty. The breakfast area was also VERY, VERY clean and the lady running the dining room checked quite often to make sure that the stations were stocked and cleaned. I was in the breakfast area working on a project for an hour and I noticed a great deal.
Cons: If the curtains were able to be closed, I would have rested better. My room faced a huge light that was in your parking lot for security, (which is GREAT by the way), but whenever I would roll over, my face felt the light and I would awaken.
2.9
Latoya
Poor
family with young children
06-29-2016
The Ant Room
Pros: There was a variety of breakfast choices. That was a plus. Taste was good. But now wondering if the kitchen may have had ants.
Cons: My room was filled with ants. Ants were on the desk tops, floors, in the bath room and even in the bed. I brought the issue to front desk staff however, even after the room was cleaned, ants were still there.
A very horrible experience. The overnight staff on Saturday, 6/25 used a rather rude tone in response to the, still existing, ant issue I was having when I made mention. I'm still waiting on management to call me back from Sunday to address the situation. Apparently, she was out of town and couldn't be reached. The morning staff (Joi, I think that was her name), did try to apologize and help as much as she could by providing a discount.
Overall, I was totally uncomfortable and dissatisfied with the room and service. I believe that I may have gotten ant bites on my back.
You must do better Cleveland, MS.
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