Hilton Garden Inn Jackson Downtown

AAA Inspector Rating
8.7
Very Good
175 Guest Ratings
235 W Capitol St
Jackson, MS 39201- Map It
Members save up to 10% and earn Honors points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.2
Bath3.0
Public Areas3.6
AAA Inspector Notes
This restored structure was built in the 1920s and formerly housed the King Edward Hotel. It is situated in downtown, adjacent to the train station. Room sizes vary due to its historic layout. The refurbished property offers all the modern amenities while maintaining the architectural integrity of a bygone era. Smoke free premises. 186 units. 9 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Historic Hotel
Location
I-55 exit 96A, 1.5 mi w on Pearl St, then just n on S Mill St. Adjacent to train station. 235 W Capitol St 39201.
AAA Benefit
Members save up to 10% and earn Honors points when booking AAA rates!
Pool
heated indoor.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, room service.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 175 guests
Showing reviews 1 - 5 of 50
3.0
Verified Hotel Guest
Poor
Business Traveler
11-17-2017
Pros: The lobby area was charming.
Cons: The valet parking attendants stole cash from my bank bag. The manager was unavailable to take a complaint.
9.0
Sylvia
Wonderful
Family with Young Children
11-17-2017
Pros: The staff was very friendly. The restaurant at the hotel was fantastic; food was delicious.
Cons: Booked this hotel for the indoor pool. The heater was broken on the spa when we went.
9.0
William
Wonderful
Family with Young Children
11-17-2017
Pros: Nice surprise in downtown Capitol District. Beautifully decorated with a very upscale comfortable feel at a great price.
Cons: Only challenge the cost of parking.
9.0
Johnetta
Wonderful
11-17-2017
Pros: The food and whirlpool
Cons: Yes the blood on the sheet and hair plus the ring in the tub but each was corrected when I told them about it. The one that was doing the cleaning should be more diligent about there cleaning
1.0
Allison
Very Poor
Traveling as Couple
11-17-2017
Pros:
Cons: Terrible customer service! Dirty rooms! Dusty and the toilet wasn't even flushed. Didn't even have a working shower. Kept sending maintenance up. Overcharged us $250 for cleaning and $150 for smoking when we didn't smoke in room.
Showing reviews 1 - 5 of 50