This resort is a welcome refuge from the hustle and bustle of nearby Memphis. Nestled back among the trees, it offers a quiet atmosphere and is geared toward groups. Surrounded by trees, this hotel is quiet and oriented toward groups.
Smoke free premises. 180 units. 4 stories, interior corridors.
coin laundry, airport transportation, area transportation-within 10 mi.
Terms
3 day cancellation notice-fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 114 guests
Showing reviews 1 - 5 of 50
10.0
Paul
Exceptional
Family with Young Children
09-15-2017
Pros: Nice, clean, available, good location.
Cons: No
6.0
Verified Hotel Guest
Pleasant
09-15-2017
Pros: The staff was very friendly.
Cons: Due to this being a place where large groups can gather, the hotel was really loud. There was a family reunion in town and they all congregated a couple of doors down, laughing and shouting until about 4:00am. Not a good experience.
6.0
Verified Hotel Guest
Pleasant
Solo Traveler
09-15-2017
Pros: Room is large and we'll lit Bed was comfortable
Cons: Previous guest left used wash cloth on the shower bar and it was not removed by cleaning staff. Tub drained Real slow filled up while I took my shower.
7.0
Peter
Good
Traveling as Couple
09-15-2017
Pros: The staff was very friendly and their breakfast was done well.
Cons: The bathroom was old fixtures and caroided and hard to work.
10.0
Karla
Exceptional
Family with Young Children
09-15-2017
Pros: fast easy check-in though if they had informed me of having a restaurant i would have eaten there
Cons: bathtub drain was a poor attempt at deferred maintenance the drain had been poorly caulked into place - shower worked fine but had a young toddler with that does like baths still.
1.0
Verified Hotel Guest
Very Poor
Traveling as Couple
09-15-2017
Pros:
Cons: The beds were awful and there were no blankets in the room
6.0
Fanchon
Pleasant
Family with Young Children
09-15-2017
Pros: The rooms had a balcony that you could actually open and feel the breeze.
Cons:
1.0
John
Very Poor
Business Traveler
09-15-2017
Pros: nothing
Cons: internet didn't work, room was tiny, bathroom was tiny, just an old, old, old, property
9.0
Gary
Wonderful
Traveling as Couple
09-15-2017
Pros: Nice accomadations, Good Area of Town, helpful front desk professionals.
Cons: 3 1/2 miles off of the highway. But pretty direct on a four lane road.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
09-15-2017
Pros: I love the staff everyone was so nice and helpful. This was my first time staying in the hotel and i loved it.
Cons: Nothing
5.0
Richard
Fair
Solo Traveler
09-15-2017
Pros: I finally was assigned a ground floor.
Cons: Very very very poor outside lighting.
9.0
Veronica
Wonderful
09-15-2017
Pros: The workers
Cons: It was really outdated.
7.0
Tyechia
Good
Business Traveler
09-15-2017
Pros: wooded area very serene
Cons: far from where i need to be
9.0
Michelle
Wonderful
Solo Traveler
09-15-2017
Pros: The staff here is the friendliest and best of all the hotels I've stayed in. They have a phenomenal free breakfast. Rooms are very nice, everything is clean and in good working order, and the air quality inside the public spaces and rooms is great.
Cons: My only issue is the time to check in due to the front desk computers.
9.0
Kevin
Wonderful
Traveling as Couple
09-15-2017
Pros: It was very quiet with a comfortable bed. It was so convenient to get a sandwich and drink on site.
Cons:
7.0
Verified Hotel Guest
Good
Traveling as Couple
09-15-2017
Pros:
Cons: uncomfortable bed and pillows. definitely not 3 star
1.0
Verified Hotel Guest
Very Poor
Family with Teens
09-15-2017
Pros: Nothing at all! Seriously Nothing at all!
Cons: Yes there were spiders in both my rooms and we called the front desk to complain as a matter a fact there was a few in our bed on our pillow when told the front desk person and her response was "So do you want another pillow or something".
10.0
Christopher
Exceptional
09-15-2017
Pros: I like the price, that Breakfast the next morning will be staying their again
Cons: No
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
09-15-2017
Pros: Everything
Cons:
1.0
Vandrick
Very Poor
09-15-2017
Pros:
Cons: Old,loud,dated,mold,poor security
9.0
Marian
Wonderful
Solo Traveler
09-15-2017
Pros: Quiet… Clean… Professional group…
Cons: Nothing major .... But they need to replace the pillows
4.0
Joseph
Disappointing
Solo Traveler
09-15-2017
Pros: Location. Needed a close place.
Cons: First room had hair on the sheets. Second room OK but the uncertainty of cleanliness was there.
9.0
Bettie
Wonderful
Family with Young Children
09-15-2017
Pros: Staff was great. Breakfast was great
Cons: None
8.0
Brian
Very Good
Traveling as Couple
09-15-2017
Pros: For the price it was very nice
Cons: It was above what I expected
3.0
Valerie
Poor
Solo Traveler
09-15-2017
Pros: they allowed a late check out even though they were really book for the next night.
Cons: No stopper for the tub, I was unable to take my hot bubble bath. Also the Wi Fi connection was not available. The staff did not follow up to tell me they were not able to solve the tub issuse i had to place a call for status.This was not a 3 star hotle
7.0
Verified Hotel Guest
Good
Family with Young Children
09-15-2017
Pros: Cc
Cons: Qed
8.0
Yael
Very Good
09-15-2017
Pros: Staff and location
Cons: Full breakfast wasnt really full.
7.0
Kim
Good
Business Traveler
09-15-2017
Pros: Location
Cons: Could been cleaner in the common areas
3.0
Laura
Poor
Traveling as Couple
09-15-2017
Pros: I've stayed there in the past and the 1st time was awesome.
Cons: It is NOT a 3 star hotel. It's not updated or clean by any stretch. Very disappointed in the stay the beds were terrible the carpet was disgusting and the shower not only did it not put out much water, but the tile was dirty and broken.
3.0
Verified Hotel Guest
Poor
Business Traveler
09-15-2017
Pros: Location
Cons: Hotel was dated. Key never worked. Staff was horrible.
3.0
Verified Hotel Guest
Poor
Solo Traveler
09-15-2017
Pros: the room was more or less clean
Cons: Lights in the parking lot were inadequate Front Desk clerk prioritized socializing with co workers over checking me in The pillows were HORRIBLE Just an outdated facility
7.0
Verified Hotel Guest
Good
Business Traveler
09-15-2017
Pros: I read several posts that were very negative on the hotel. I did not find it nearly as bad as they did. It is ok. Kind-of like an older Holiday Inn. It was clean enough, and comfortable enough. I'd stay again but would not go out of my way to do it.
Cons:
10.0
Frank
Exceptional
family with older children
01-15-2016
A bright spot in a...
Pros:
Cons:
7.9
Abigail
Good
young couple
01-14-2016
Good
Pros:
Cons:
8.3
Morgan
Very Good
solo traveller
01-05-2016
Very good
Pros:
Cons:
10.0
Shaquia
Exceptional
young couple
01-03-2016
Exceptional
Pros:
Cons:
9.6
Johnny
Exceptional
solo traveller
11-28-2015
Exceptional
Pros:
Cons:
10.0
Leon
Exceptional
mature couple
11-17-2015
Exceptional
Pros:
Cons:
10.0
Richard
Exceptional
solo traveller
11-04-2015
Exceptional
Pros:
Cons:
10.0
Bessie
Exceptional
mature couple
10-26-2015
Exceptional
Pros:
Cons:
7.5
Allen
Good
family with young children
10-10-2015
Good
Pros:
Cons:
8.3
Fannie
Very Good
mature couple
10-03-2015
My stay was quite comfortable....
Pros:
Cons:
9.6
Robert
Exceptional
mature couple
10-03-2015
Exceptional
Pros:
Cons:
9.6
Brett
Exceptional
review category group of friends
09-29-2015
Exceptional
Pros:
Cons:
8.8
Tonia
Excellent
mature couple
09-29-2015
Fabulous
Pros:
Cons:
6.3
Anonymous
Pleasant
family with young children
07-01-2017
Pleasant
Pros: Beautiful property.
Cons: Tv remote didn't work and it took more than 3 hours for someone to come replace it. Refrigerator was broken.
9.6
Anonymous
Exceptional
family with young children
03-24-2017
Exceptional
Pros:
Cons: The bathroom could have been a little cleaner.
9.6
Anonymous
Exceptional
family with older children
06-25-2016
Exceptional
Pros:
Cons: A little help finding our room after checking in would have been nice as the facility is quite large with multiple ramps leading to different sections.
5.0
Anonymous
Fair
family with young children
05-30-2016
Not what I expected
Pros: The king bed was nice and comfy.
Staff was overall friendly.
Cons: The sofa twin mattress was almost in 2 pieces. There were no sheets on the mattress and when I pulled it open there was old candy wrappers on it.
We needed more towels for our stay and I was advised that not only did I need to personally come and get them from the hotel lobby desk, I also had to bring back the soiled towels I was trading in. Insulting!
The food was decent, but the tables weren't being cleaned as each guest was leaving. Disgusting to view as u are eating.
2 attempts to come clean the room were made an hour before checkout time.
The tub was so slippery I almost fell and hurt myself twice.
3.3
Anonymous
Poor
young couple
01-18-2016
Poor Customer Service
Pros:
Cons: I booked the room for Saturday night. Got there, and realized there was a mistake and the room had been booked for Friday via computer system error (booking.com). The front desk person didn't even try to work with us. He was going to charge us for another night (after we had already been charged for our missed night). So we decided to stay somewhere else.
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