The nightly guest kickback reception offers some healthy choices such as salad and soups, along with adult beverages. The sparkling, polished granite in the bathrooms adds an elegant touch.
Smoke free premises. 174 units. 7 stories, interior corridors. Accessibility (Call).
Pros: Food was very tasty and inviting. Because of the cleanliness of the hotel my husband and I were very please.
Cons:
10.0
Karen
Exceptional
mature couple
09-19-2016
Pros: Food at night was good.
Cons: Eggs had hair in them. No bar.
9.6
Kevin
Exceptional
family with older children
09-15-2016
Pros: Friendly staff breakfast and evening snack spacious rooms.
Cons: Getting in and out of the parking lot can be dangerous being so close to interstate exit. Room always felt humid. Furniture not bad could be cleaned a little more or replaced
10.0
Monseia
Exceptional
mature couple
09-15-2016
Pros: Everything was great!!!
Cons:
7.5
Dennis
Good
family with young children
09-07-2016
Pros: I liked the size of the room, the indoor/outdoor pool, spa, evening appetizers and drinks, morning buffet breakfast !
Cons: The reception / check in area felt very small and cramped . There was one sweet lady taking care of the morning breakfast and couldn't seem to keep up with flow....she needed more help.
8.3
John
Very Good
mature couple
09-07-2016
Pros: Very friendly staff, excellent dinner & breakfast.
Cons: Nothing really disliked, although a few miles north of I-20, which was our primary travel route.
7.5
Dorothy
Good
family with young children
09-06-2016
Pros: A hearty breakfast every morning with your warm, welcoming & accommodating staff members.
Cons: The bed lining was not change throughout the stay(7 days). A leaky face bowl faucet in need of repair.
10.0
Jennifer
Exceptional
young couple
09-02-2016
Pros: The room and the food was great and great hospitality
Cons: Everything was great
10.0
William
Exceptional
mature couple
08-30-2016
Pros: The hot food in the evening and breakfast were excellent
Cons:
7.5
Shawndra
Good
mature couple
08-25-2016
Pros: The front desk attendant Carrie was great
Cons: The bathroom could have been cleaned better and the room should have been vaccuumed.
9.2
Ausra
Wonderful
family with older children
08-24-2016
Pros: This was a stopping point for us on a long road trip. Very fast Wi-Fi, the room was quiet and clean.
Cons:
8.8
Aeedra
Excellent
mature couple
08-23-2016
Pros:
Cons: Noise level from other guests.
9.6
Jane
Exceptional
review category group of friends
08-18-2016
Pros: Staff was very friendly and courteous. Breakfast was great and the restaurant area was kept well stocked and clean.
Room was clean and comfortable. Liked having a microwave and refrigerator in the room.
Cons: Signage behind the front desk was in need of repair. It gave a shabby appearance to your "front door".
10.0
Andrew
Exceptional
young couple
08-18-2016
Pros: What a treat. Really friendly staff. Free drinks during happy hour in the afternoon. Fantastic free breakfast. Indoor pool. Comfortable, sizable room. Really good value for money,
Cons:
9.0
Alexis
Wonderful
review category group of friends
08-18-2016
Pros:
Cons: My room was dirty upon arrival. However, the two young ladies who checked me in were very nice and corrected the problem quickly. Great Customer Service!!!!
10.0
Ramon
Exceptional
solo traveller
08-15-2016
Pros: Best value for your money
Cons:
8.8
Deborah
Excellent
family with older children
08-11-2016
Pros: The Staff here is exceptional. Everyone was super friendly. The rooms were nice and clean . The bed was comfy. I love the H2O bath and shampoo products they provided. I sat in the tub for an hour after a day out in the hot sun. The breakfast buffet was
great not very healthy but hey sometimes you have to adapt. Yes they have healthy items..trying to get to them a bit of a trial. Yet it was great southern cooking. I started out looking for oatmeal but the line was building so I gave in! ( lol )You either have to get there at 6am or 7am to beat the madness or perhaps right before the buffet is over. All in all it was a good stay. I loved the parking availability as well. The location is great not too far from where we needed to go and after an emotional day we treated ourselves to a "Whataburger" down the street. Hadn't had one those in about 5 years , still awesome. We were all smiles and got up early and worked out! There are great eateries close by.
Cons: Our room was above the pool...not terribly annoying but a bit lots of children yelling and screaming and just being kids! (lol) I also think at some point they will have to invest in a bigger pool area. We were there for a funeral so we needed to decompress. We thought we would take a dip in the indoor pool but again the pools were super busy. Oh and by the way we were given a choice of a higher floor initially but I chose a lower floor so my fault that we ended up with the room over the pool! I had no clue thou. Not that bad but if you can don't get the room over the pool if you need to relax. If you going to be in and out...no worries.
10.0
Stephanie
Exceptional
solo traveller
08-07-2016
Pros: Very comfortable room. Breakfast was well prepared and presented well.
Cons:
7.9
Sheri
Good
family with young children
08-03-2016
Pros: Some of the breakfast items were served a few minutes earlier than advertised which helped us because we had early morning sporting events both weekend mornings. The few extra minutes allowed us to at least have a small breakfast before leaving the premises.
Cons: Signs were posted that no parties were allowed at the pool. However, there was a birthday party on the 6th floor and the guests all went down to the pool, used the pool towels, ate the free food served during Happy Hour (causing long lines and packed tables--we had to eat in our room!), brought food into the pool, dripped water in the halls and elevators, etc. They completely took advantage of ONE room rate to have a pool party, including FOOD! Management was well-aware of what was going on but ignored it. After the pool closed, party guests got in their cars and left the premises. My kids didn't even have a place to put their pool towels because all tables and chairs were taken. VERY DISGUSTED!
7.1
Jeraldine
Good
family with young children
08-02-2016
Pros: Room was nice, beds comfortable, location was good.
Cons: There was a Roach in the bathroom on the sink the next morning. The breakfast was good, but the flow was not, too crowded in certain areas. In particular, the location of the waffle maker is not good. It crowds in that area making it not available to get to areas around it, like the drinks..etc
8.0
Verified Hotel Guest
Very Good
Family with Young Children
08-01-2016
Pros: Family friendly happy hour. Was basically our dinner as it was a full fledge meal of Mac n cheese, chicken strips and more. Food tasted fresh not frozen.
Cons: Rooms seemed to be a bit dated. Carpet and furniture were somewhat dingy.
10.0
Courtney
Exceptional
family with young children
07-29-2016
Pros: I would GIVE my stay at this Location a ********** 10 STAR RATING...
The COMFORT, overall appearance of the the rooms and Entire Atomophere was WONDERFUL..The staff was friendly, Helpful, and Pleasant... I ENJOY each and every time my family and I stay...GREAT PLACE for Kickbacks and the Drinks and food were appetizing!!!
Cons:
7.5
Lashanda
Good
family with young children
07-29-2016
Pros: The staff was very nice and I enjoyed the afternoon supper. I got a chance to meet new ppl as everytym gathered together..overall I enjoued my stay
Cons:
10.0
Liz
Exceptional
solo traveller
07-27-2016
Pros: Everything was over the top! Best customer service, food and comfort EVER in 35 years of travel. Only draw back in this location was only one elevator... But the great service made up for it.
Cons: Need another elevator at front area.
10.0
Deborah
Exceptional
mature couple
07-22-2016
Pros: The breakfast was good!! The bed was comfortable and the staff were very nice!!
Cons:
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
07-19-2016
Pros: The service was spectacular.
Cons: No problems whatsoever.
9.6
Precious
Exceptional
family with young children
07-14-2016
Pros: Everything was fantastic. The cocktails made it even better!!
Cons: We had to leave.
10.0
Darrell
Exceptional
mature couple
07-14-2016
Pros: Service was wonderful nice bed and very clean
Cons: Nothing
9.0
Verified Hotel Guest
Wonderful
Business Traveler
07-12-2016
Pros: Staff was very friendly. You get 3 free alcoholic drinks
Cons: There was free food but the food was very good. Cheap hotdogs, nachos, and Mac & cheese
10.0
Kfilly
Exceptional
mature couple
07-12-2016
Pros: I was extremely impressed. I loved the indoor/outdoor pool. They allowed us to park our motorcycles under the cover. They took care of every need. The rooms were fantastic.
Cons: The shower bins that contained the body wash, shampoo, and conditioner wasn't exactly working. The towels weren't up to standard with the rest of the hotel.
6.3
Katie
Pleasant
mature couple
07-06-2016
Pros: Looked nice and modern
Cons: To many kids screaming at pool. Bathtub was dirty
7.1
Ethel
Good
family with young children
07-05-2016
Pros: The bed was very comfortable
Cons:
10.0
Travis
Exceptional
07-03-2016
Pros: great staff, clean and comfortable rooms at a great price. this is my new place in jackson. much nicer than the courtyard!
Cons:
10.0
Napfor
Exceptional
mature couple
06-24-2016
Pros: The EXTRAS are always a bonus. I love this hotel. I never stay anywhere else.
Cons: Housekeeping is always at the door at 11am SHARP! BUT atleast they give you 1 extra hour
10.0
Joshua
Exceptional
family with young children
06-16-2016
Pros: I loved the overall experience. Our family was well pleased and we will be using your facilities again.
Cons:
9.6
Derrick
Exceptional
mature couple
06-04-2016
Pros: Hospitality
Cons:
9.6
Stephanie
Exceptional
mature couple
05-29-2016
Pros: Great breakfast and pool was very nice
Cons:
10.0
Phillip
Exceptional
mature couple
05-21-2016
Pros: Super value the supper was a great surprise
Cons:
10.0
Casandra
Exceptional
solo traveller
05-19-2016
Pros: I like the microwave and frig in the room. The bed was exceptionally comfortable. the location was perfect for me because it was near my college and my childhood home. It was near all major highways and shopping centers.
Cons:
10.0
Bianca
Exceptional
mature couple
05-18-2016
Pros: The bed was extremely soft and fluffy. The rooms were nice and clean spacious. I loved it.
Cons: Nothing
9.6
Christiana
Exceptional
young couple
05-17-2016
Pros: The bed was really soft and the room was cozy. The staff was extremely friendly and made sure every guest felt welcomed. My housekeeper was available whenever I needed her to replenish towels, clean the room, etc.
Cons: Breakfast isn't ready until 7:00 a.m. but the sheet in my room said it'll be ready at 6. I went downstairs at 6:00 only to be told breakfast won't be served until 7. You all need to update the sheet that's in everyone room regarding the breakfasts time.
9.6
Jessica
Exceptional
mature couple
05-16-2016
Pros: We absolutely loved our stay. The staff was so professional & quick to help . We love y'all are pet friendly and look forward to our future stays with our furr child (dog) . The breakfast was just right y'all had everything we wanted. We will defiantly be back.
Cons:
10.0
Vicki
Exceptional
mature couple
05-15-2016
Pros: Staff went above and beyond all expectations to ensure guests stay was wonderful.
Cons:
10.0
Kevin
Exceptional
Family with Young Children
05-09-2016
Pros: Clean and comfy bed and linens
Cons: Breakfast wasn't excellent but who cares, free and staff very friendly!
10.0
Evelyn
Exceptional
solo traveller
05-03-2016
Pros: The food was very good, hot and plentiful. The bed was comfortable and the bathroom clean and bright. The staff was courteous and kind. I will stay here again.
Cons:
9.6
Cyndrecus
Exceptional
family with young children
04-28-2016
Pros: Happy hour was amazing. Breakfast was great.
Cons:
10.0
Geneva
Exceptional
family with young children
04-27-2016
Pros: Great hotel! I love it!! So worth your money!
Cons: Everything was perfect
10.0
Verified Hotel Guest
Exceptional
Business Traveler
04-26-2016
Pros: I frequently stay in hotels do to my career. This by far is my favorite of them all. Can not be beat for the price.
Cons: Only thing that I can say that I didn't like which is no fault of hotel is the train track not to far from hotel, so trains coming through every few hours.
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