Hampton Inn by Hilton

AAA Inspector Rating
8.7
Very Good
64 Guest Ratings
390 Goodman Rd W
Southaven, MS 38671- Map It
Members save up to 10% and earn Honors points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.2
Bath3.0
Public Areas3.1
AAA Inspector Notes
The spacious rooms feature white, triple-sheeted beds that have electrical outlets with USB ports. King-bed rooms offer a seating area with a sofa bed. Smoke free premises. 86 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-55 exit 289, just e, just n on Southcrest Pkwy, then w on Market Plaza. 390 Goodman Rd W 38671.
AAA Benefit
Members save up to 10% and earn Honors points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 64 guests
Showing reviews 1 - 5 of 50
10.0
Jo and Robert
Exceptional
Traveling as Couple
01-12-2018
We enjoyed our stay. Staff was wonderfully friendly and helpful.
Pros: room was large and clean
Cons: toilet did not flush well
3.0
Effort
Poor
Traveling as Couple
01-12-2018
Just be sure you know what room location you are getting in relation to other distubing point in the hotel.
Pros: Once the problem staff person was off duty and the replacement person was engaged by me with the problems experience--a room adjoining the elevator with extensive and disrupting sounds from the elevator; failure to respond to desk call to report the conce
Cons: My statement in question above is really my problems with the hotel. What I wish I knew. That I was being booked to a room adjoining an elevation.
6.0
James
Pleasant
Business Traveler
01-12-2018
I stay in Hampton Inn hotels often due to traveling for work and normally they are great but this one is not at the top of my list. The mgr. was helpful with the situation but I will not stay here again in the future. My room was not clean and I felt uncomfortable the entire week due to feeling as if I had to come in and clean again after housekeeping left daily. There was visible dirt and dust everywhere so it is not like there was a nasty guest and a spot was missed. Things had been consistently overlooked. The staff gave me supplies to clean up with no problem but at xxx per night should I really have to???
Pros: Good location straight off the hwy. They staff was nice and the manager was very helpful and made the situation better.
Cons: The room was not clean. Had to ask the front desk for cleaning supplies to clean the shower and counters myself. The shower had visible streaks on the walls and tub had thick soap scum and cleaner had been sprayed and not even wiped.
10.0
Verified Hotel Guest
Exceptional
Group Traveler
01-12-2018
Pros: This hotel was impressively clean. The staff was very courteous and everyone definitely went above and beyond. My stay there was fantastic and everyone was accommodating. Will definitely stay here again. Breakfast was a plus, very good. Location perfect.
Cons:
10.0
Gail
Exceptional
Traveling as Couple
01-12-2018
Pros:
Cons: We enjoyed our weekend getaway, breakfast was good, but would have been a lot better if they had biscuits.
Showing reviews 1 - 5 of 50