The Elms Hotel & Spa

AAA Inspector Rating
8.7
Excellent
75 Guest Ratings
401 Regent St
Excelsior Springs, MO 64024- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room4.1
Bath3.3
Public Areas3.8
AAA Inspector Notes
Inspector Pick (Spa): I love this luxury spa that is absolutely gorgeous and offers access to the truly unique cave-like grotto.
On the National Register of Historic Places, this beautiful hotel features a world-class spa, elaborate grounds and a piano-shaped pool. Rooms are embellished with soft colors and quality materials. The spa, pools, grotto and restaurants all make this a nice spot for a luxe getaway. Smoke free premises. 153 units. 5 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Historic Hotel
Location
Off SR 10; at Elms Blvd. 401 Regent St 64024.
Pool
heated outdoor, heated indoor.
Parking
on-site and valet.
Dining & Entertainment
2 restaurants, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes. Some: refrigerators, microwaves.
Sports & Recreation
sauna, hot tub, steamroom, bicycles, lawn sports, exercise room, spa.
Guest Services
airport transportation, room service, area transportation-within 5 mi.
Terms
check-in 4 pm, 2 night minimum stay - seasonal and/or weekends, 3 day cancellation notice-fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 75 guests
Showing reviews 1 - 5 of 50
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
11-17-2017
Pros: The charm and character of the hotel makes it a fantastic destination. We were excited to venture off the beaten path a bit and enjoyed the wineries and small businesses in the Excelsior Springs area. The Elms is a hidden gem!
Cons: The staff was lackluster at best. The bellhop was very kind and was the very best employee we encountered. The cleaning staff and waitstaff in the restaurant were extremely odd and seemed to be going through the motions. The spa staff was extremely rude.
9.0
Tina
Wonderful
Family with Teens
11-17-2017
Pros: the charm
Cons: There was no refrigerator in the room and I was traveling with some important food that I needed to keep cold.
2.0
Verified Hotel Guest
Poor
Traveling as Couple
11-17-2017
Pros: Bed was comfy
Cons: No transportation services, Internet unavailable majority of time, walls incredibly thin could hear neighbors ALL NIGHT, food mediocre but very expensive, and problems getting into Kansas City.
10.0
Charles
Exceptional
Traveling as Couple
11-17-2017
Pros: Beautiful grounds, beautiful pool (bar service!), friendly staff(thanks) The spa and Grotto are world class.
Cons:
5.0
Fred
Fair
11-17-2017
Pros: Great historic hotel, good food, nice spa
Cons: The hotel is showing some wear.
Showing reviews 1 - 5 of 50