Hilton Garden Inn Independence

AAA Inspector Rating
8.7
19677 E Jackson Dr
Independence, MO 64057- Map It
Members save up to 10% and earn HHonors™ points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.2
Bath3.1
Public Areas3.4
AAA Inspector Notes
The lobby here is grand and inviting. Rooms are nicely appointed and make the regular business traveler feel right at home with their big desks and extra outlets. Smoke free premises. 201 units. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-70 exit 17 (Little Blue Pkwy), just n, then just w. 19677 E Jackson Dr 64057.
AAA Benefit
Members save up to 10% and earn HHonors™ points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
Hereford House, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, room service.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 45 guests
Showing reviews 1 - 5 of 50
9.0
Michael
Wonderful
Business Traveler
09-22-2017
It was in a convenient location and the staff was great.
Pros: It was nice and comfortable.
Cons: There were a fe hairs in the bathtub. The room was outdated and needed some touch up paint . Other than that it was nice and comfy
6.0
Susan
Pleasant
Family with Young Children
09-22-2017
Pros: The location was perfect and the manager went above and beyond to makeup for the staff's downfall. She comped the room and a dinner and breakfast, because I couldn't get my money back for 8 days and we needed the cash I had for gas and such, to get home.
Cons: They charged my card before I ever arrived. They showed I checked in at 9 am when I didn't get there until 3pm. They took over $--- and change out of my account, and really messed up the trip. We didn't get to go to Legoland or the aquarium as planned.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
09-22-2017
Pros: Location, staff courtesy, and breakfast with a special order cook for eggs and omelets. The lobby has guest seating, tables, FP, and TV. Great for having visitors when staying in town.
Cons:
8.0
Verified Hotel Guest
Very Good
Family with Young Children
09-22-2017
Pros: Hotel was in a great location.
Cons: The wallpaper was coming off the walls, and there was mold on the shower curtain.
8.0
Stephen
Very Good
09-22-2017
Pros: Everything you need is very close
Cons: The business center and internet was having troubles in the hot tub did not work
Showing reviews 1 - 5 of 50