Hilton Garden Inn Independence

AAA Inspector Rating
8.7
19677 E Jackson Dr
Independence, MO 64057- Map It
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
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AAA Inspector Notes
The lobby here is grand and inviting. Rooms are nicely appointed and make the regular business traveler feel right at home with their big desks and extra outlets. Smoke free premises. 201 units. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-70 exit 17 (Little Blue Pkwy), just n, then just w. 19677 E Jackson Dr 64057.
AAA Benefit
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Pool
heated indoor.
Dining & Entertainment
Hereford House, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, room service.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 45 guests
Showing reviews 1 - 5 of 50
6.7
Mark
Pleasant
family with young children
03-28-2017
Pros: The staff at this hotel is top notch! I remember leaving wondering if they'll stay employed here or choose to find employment at a hotel that is a better match for them. Beds were super comfortable. Room was clean. Breakfast was great....until I found out it wasn't free, but again, the staff made things right. Good Independence location next to shopping and sports venues.
Cons: Two things really jump out: I was surprised at how clearly I could hear the neighbors and hallway conversations throughout the evening. Even more surprising was the smell of cigarette or cigar smoke permeating the bathroom area. One warning: This may actually be a Booking.com problem, but the breakfast here is NOT complimentary. It's an awesome breakfast buffet, but I didn't realize until after I had already eaten my meal that it wasn't included in my room rate. After explaining it the understanding front desk clerk, they made things right, but the "Good Hot Breakfast" banner on this listing does not mean "Good Complimentary Hot Breakfast"
9.2
Angie
Wonderful
young couple
03-27-2017
Pros: The made to order breakfast was great, equipped with wait staff and a cook (who was so friendly each morning). They have the best pillows of any hotel I have stayed at. Keurig coffee pot well stocked each day.
Cons: It does take 3-10 days to be refunded a room fee and booking fee which totaled $90.00 for us.
7.1
Kyla
Good
family with young children
02-13-2017
Pros: Breakfast
Cons: Front desk guy was kind of judgmental.
6.3
Thomas
Pleasant
solo traveller
02-09-2017
Pros: Large room, nice staff
Cons: Room would not heat up. No hot water in shower
5.8
Gary
Okay
family with young children
02-03-2017
Pros:
Cons: Beds were too soft and one had a bad shape. Breakfast was terrible, noisy music and tv at the same time, some of the food was cold. 9.42$ for this was a ripoff!!
Showing reviews 1 - 5 of 50