Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Complimentary dinner is served Monday through Thursday in addition to the bountiful breakfast buffet served every morning. Spacious rooms include enhanced bedding and sofa seating.
Smoke free premises. 97 efficiencies. 4 stories, interior corridors. Accessibility (Call).
Pros: It was very family friendly.There were board games and a wii for the kids!
Cons: I wish the pool hours were a little later.
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
04-13-2018
Pros: Everything is satisfied
Cons: Price is high
10.0
Kathy
Exceptional
Solo Traveler
04-13-2018
Pros: Personal
Cons:
10.0
Steve
Exceptional
Traveling as Couple
04-13-2018
Pros: The meals are top notch and rival any restaurant.
Cons: Not one thing
10.0
Timothy
Exceptional
04-13-2018
Pros: Nice room, comfortable bed. Good staff.
Cons:
10.0
Brent
Exceptional
Traveling as Couple
04-13-2018
Pros: This hotel exceeded our expectations. The staff was super nice even left a message on our phone inquiring if we needed anything. Very clean could not have asked for more
Cons: No
10.0
Kathy
Exceptional
Solo Traveler
04-13-2018
Pros: The people
Cons: No
10.0
Anonymous
Exceptional
young couple
04-10-2018
Exceptional
Pros:
Cons:
9.6
Jill
Exceptional
young couple
04-09-2018
Exceptional
Pros: Well maintained property
Cons:
10.0
Jane
Exceptional
family with young children
04-03-2018
Exceptional
Pros: This facility was amazing! The rooms were well appointed, and the breakfasts were wonderful. One morning we had steak and eggs. Can you imagine? We have never had steak and eggs together but especially at a hotel breakfast buffet! There was never a lack of fresh tasty food. The morning my son in law checked out, the staff helped him make a to go box for breakfast. He went out to warm up his car and then pulled up to retrieve his to go box and a staff member actually brought the to go box out to him! What service! In addition, we were staying there over Easter Sunday and when we came down to breakfast there were plastic Easter eggs hidden all over the dining room and front lobby. AND pastel colored hard boiled eggs on the buffet!
Another pleasant surprise was that they serve a light dinner Monday through Thursday nights free, of course, including beer and wine. They called it “light” but we had no need to go out and get any more food. The wait staff were so accommodating and friendly, I can’t say enough good things about them. Home made chocolate chip cookies come out at 4 pm and there was also a basket of Easter candy available as well. This hotel went above any beyond our expectations and we will definitely be back!
Cons:
10.0
Anonymous
Exceptional
family with young children
03-29-2018
Exceptional
Pros:
Cons:
10.0
Dennis
Exceptional
family with young children
03-20-2018
Nice.
Pros: A great place for us to stay. We will be back.
Cons: Found the room keys to be a little finicky at times.
10.0
David
Exceptional
young couple
03-19-2018
Exceptional
Pros: Beds are great.
Breakfast is always excellent.
Staff is always helpful.
Cons:
10.0
Matthew
Exceptional
solo traveller
03-18-2018
very quiet
Pros: the people that took care of breakfast were the nicest people i have ever had the opportunity to meet.
Cons: parking to close. lots of cars
10.0
Chris
Exceptional
family with young children
03-18-2018
Great place to stay
Pros: Once again a very nice place to stay
Cons: Could do a better job with the breakfast, most cooked items we either burned or was watery and cold, but had many other options available.
9.6
John
Exceptional
family with young children
03-14-2018
Exceptional
Pros: Our little maltese dog barked one evening while we were away at an event. The staff called and offered to go in and calm her down. Then they text us a short time later to let us know she had calmed down and everything was good.
Cons:
10.0
Jessica
Exceptional
family with young children
03-14-2018
Exceptional
Pros:
Cons:
10.0
Thaddeus
Exceptional
young couple
03-11-2018
It was wonderful and we...
Pros: Good breakfast with nice variety.
Cons: Heat lamp in the bathroom.
10.0
Robert
Exceptional
young couple
03-07-2018
Best hotel I’ve ever stayed
Pros: Cleanliness
Cons:
8.3
Brian
Very Good
family with young children
03-05-2018
Very good
Pros:
Cons:
10.0
Ernest
Exceptional
family with young children
03-04-2018
Great hotel! Clean and friendly!
Pros: Staff was very friendly. Breakfast was delicious! Putting green was nice too!
Cons:
9.5
Jack
Exceptional
young couple
02-22-2018
Will stay again.
Pros: Breakfast was good , several choices of eggs, biscuits and gravy, waffles, cereal etc.
Cons: the room was very quiet , considering it was near busy streets.
7.9
Michael
Good
young couple
02-15-2018
Great place,.... just not honest...
Pros: The hot breakfast was really great, and the breakfast staff was very friendly.. The room was very nice... But the problem was that we booked a pet friendly hotel,... and then were charged and additional 75.00 from what booking.com charged us... My husband had signed off on the bill of 170.00. some dollars, at the front desk at check in,.... and then we were billed an additional 75.00 for our dog.... And our dog didn't even leave a hair in the room... As he is groomed daily.... We traveled with this dog a few months back,... and most of the properties we stayed in,... even if they had a pet charge didn't charge the pet charge... And I explained to the hotels he was a rescue that weighted 73 lbs on the last trip, and 90 lbs. now,.... which I typed into the notes.... So even though everything else was great the over charge for our beloved dog, ruined everything else we felt about the property.... So probably will not ever stay with them again...
Cons: The sneaky back door charge of 75.00 for our pet... And I was upfront with the property about us traveling with a 90lb doggie...
10.0
The
Exceptional
review category group of friends
02-13-2018
10 out of 10
Pros: The rooms were absolutely fantastic. Breakfast was delish! The staff was very kind and accommodating. We played board games and the Wii with the kids and grandparents.
Cons:
9.6
Trustin
Exceptional
family with young children
01-10-2018
Exceptional
Pros: The staff is amazing! The breakfast staff was so helpful and nice. They offer tons of free board games and movies for kids and adults.
Cons:
10.0
Mike
Exceptional
young couple
01-07-2018
Exceptional
Pros: Superb
Cons:
4.2
Nikole
Disappointing
family with young children
01-04-2018
Disappointing
Pros: The lady named Terry who works at the breakfast bar
Cons: Housekeeping was terrible- Staff was rude
10.0
Adam
Exceptional
family with young children
12-23-2017
Exceptional
Pros:
Cons:
8.3
Julie
Very Good
solo traveller
12-20-2017
Very good
Pros: The room was immaculate! The beds were really comfy. Im never impressed by a continental breakfast but I was with this one! The breakfast was amazing! The staff was very helpful and friendly.
Cons: The noise level. We could hear people walking down the hall, and above us and going outside constantly. Walls are very thin. Crying babies and barking dogs well into the night. The accomadarions were super nice, but something needs to be done about the noise level. That makes me not want to come back.
9.2
Jeff
Wonderful
solo traveller
12-01-2017
Superb
Pros:
Cons:
10.0
Sandi
Exceptional
family with young children
11-19-2017
Exceptional
Pros: P00l and whirlpool were awesome, everything was so nice and clean. Loved the kitchen with all the supplies.
Cons:
8.3
Anonymous
Very Good
young couple
10-30-2017
Very good
Pros:
Cons:
10.0
Anonymous
Exceptional
family with young children
10-26-2017
Exceptional
Pros:
Cons:
10.0
Anthony
Exceptional
young couple
10-20-2017
We enjoyed our stay, very...
Pros: When visiting Joplin we have came to realize that this is the best hotel for price and comfort. We will definitely be returning in the near future real soon.
Cons: Nothing, everything was fine!
10.0
Tommy
Exceptional
young couple
10-14-2017
we enjoyed the accomadations at...
Pros:
Cons:
10.0
Brandi
Exceptional
young couple
10-03-2017
I had a wonderful night's...
Pros: The bed, the shower, the staff, the DVD rental, the cleanliness, newness, and the willingness of the staff to help me.
Cons:
8.8
Anonymous
Excellent
review category group of friends
09-27-2017
Would definitely return if in...
Pros: Many things
Great room. Comfortable clean grear amenities. Nice buffet breakfast
Fabulous staff
Cons: Ants in our room
Staff could not change our room but did provide compensation
8.8
Anonymous
Excellent
family with young children
09-27-2017
Fabulous
Pros:
Cons: They have no control over inruley customers and others suffer. Small children jumping and stomping above us all night and the next morning, and large dog barking from room next door. Very unhappy!!
8.8
Anonymous
Excellent
solo traveller
09-26-2017
Fabulous
Pros: Everything was graet
Cons:
9.6
Alexander
Exceptional
solo traveller
09-24-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
solo traveller
09-21-2017
Awesomeness
Pros: Breakfast and the bed .
Cons: We loved everything.
10.0
Daniel
Exceptional
family with young children
09-17-2017
Exceptional
Pros:
Cons: Bathroom very small
10.0
Claudio
Exceptional
family with young children
09-13-2017
Great facility, Great staff, Great...
Pros:
Cons:
7.5
Michelle
Good
family with young children
09-03-2017
Rather blah and overpriced, especially...
Pros:
Cons: In the past we stayed at the Hilton Garden Inn, near this property. We expected a similar experience. In fact, though the rooms were very large and nice and clean, the mattress was not all that comfortable. Also, the breakfast was not as nice as what we had experienced at the next door property. The eggs were actually not very tasty but rather bland and spongy. The staff seemed very intent on running around and picking up dishes and making everything clean and neat, yet the breakfast food was really not all that good. It was on par with a Comfort Inn or Quality Inn sort of experience, and not what I would have expected from a Hilton property. The reception staff was courteous and business like, but not especially friendly or warm.