Embassy Suites by Hilton Plaza Kansas City

AAA Inspector Rating
220 W 43rd St
Kansas City, MO 64111- Map It
Members save 5% or more and earn Honors points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.2
Bath3.1
Public Areas2.9
AAA Inspector Notes
This beautiful atrium-style hotel's Spanish design influences fit right in with nearby Country Club Plaza. Rooms are extra large, with separate seating areas and small wet bars. Smoke free premises. 266 units. 12 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
At Broadway and 43rd sts; in Country Club Plaza. 220 W 43rd St 64111.
AAA Benefit
Members save 5% or more and earn Honors points when booking AAA rates!
Pool
heated indoor.
Parking
on-site (fee).
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, exercise room.
Guest Services
valet and coin laundry, room service, area transportation-within 1 mi.
Terms
check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 302 guests
Showing reviews 1 - 5 of 50
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
11-17-2017
Pros: This is a great place to unwind. The free manager's reception was wonderful. There was a hot breakfast buffet on Saturday morning.The hotel restaurant has delicious food and great service. I would highly recommend this hotel for a week end getaway.
Cons:
2.0
Candice
Poor
11-17-2017
Pros:
Cons: Not happy. We were billed $--- for this room in advance and were surprised by a $14.00 parking fee (which may have been on the website we just didn't notice this). The worst part was we were billed $137.00 in addition to this payment after we left.
2.0
Verified Hotel Guest
Poor
Family with Young Children
11-17-2017
Pros: The room was a great layout for families
Cons: Checked in at 7:15pm. Room wasn't ready at 8pm. Keys didn't work. Ran out of food at breakfast. Housekeeping entered room while I was away and left towels... And the door ajar. Housekeeping walked into my room at 9am to ask when I was checking out.
9.0
Donna
Wonderful
Traveling as Couple
11-17-2017
Pros: Great location!! Wonderful staff!!! Everyone was so professional and wanted to make your stay great! Very clean!! The breakfast waiters and cooks were wonderful very nice!! They take pride in their job and you can tell.
Cons: The rooms are very very clean but, dated. The setting room furniture was clean but starting to look well used.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
11-17-2017
Pros: Very friendly atmosphere. The staff was very attentive and also did a great job of clearing tables of dishes, even though it was a server-yourself setting.
Cons: All was great.
Showing reviews 1 - 5 of 50