Located in central downtown, this restored boutique property features a stunning 1930s Art Deco design. The on-trend and polished rooms boast lush accents. This remarkable hotel, which dates back to the 1930s, features historic design elements, from the chandeliers in the lobby to the intricate carvings on the building's exterior (and other small details you may catch on second glance). Room styles and sizes can vary greatly, which is typical with historic hotels. Be sure to ask for a south-facing room on a high floor to get an extra impressive view of Kansas City.
Smoke free premises. 216 units. 20 stories, interior corridors.
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service, area transportation-within 5 mi.
Terms
N, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 67 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
08-11-2017
Pros: Staff was kind and courteous, downtown location was very convenient, complimentary wine/cheese tasting was fantastic, valet service was great, it's a nice place to stay for a couple on a getaway
Cons: The water pressure for the shower/sink wasn't too great and a slow draining tub...other than that our stay was really great
5.0
Anonymous
Fair
08-11-2017
Pros: Great location.
Cons: Old hotel and the mattress was very bad.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The whole experience was outstanding. Would stay again & again.
Cons: A very minor detail, but would have like to have a small refrigerator in the room.
10.0
Anonymous
Exceptional
08-11-2017
Pros: It's a beautiful hotel with history. Not a cookie cutter chain. The staff is friendly and helpful and the location is great.
Cons: No.
8.0
Anonymous
Very Good
08-11-2017
Pros: Beautiful lobby, great location.
Cons: First room was tiny. Requested larger room and got it.
7.0
Anonymous
Good
08-11-2017
Pros: Location was great. Glad to see older building maintained.
Cons: Staff did not take care of room issue as promised while we went out for evening. We returned late to room and then had to ask to get moved - turns out I like to have a functioning toilet. Lost 1hr of planned sleep as a result and staff was unapologetic
10.0
Anonymous
Exceptional
08-11-2017
Pros: I liked the culture the Hotel had it had beautiful paintings on each floor and still felt like we were back in the 1930's.
Cons: Wish there was a refrigerator in the room.
5.0
Anonymous
Fair
08-11-2017
Pros: location was decent
Cons: The website describes it as high class but its tiny, the rooms are tiny, the elevators are tiny, the lobby is tiny, there was no fridge or microwave in the room although they did bring one after I asked but I'd give this a 3 star for location only
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location and ambiance. Great old hotel in an ideal location. Downtown KC. Had theatre tickets and needed a place to stay. This worked out well, about 5 blocks from the Kaufman. Next to the Power and Light District.
Cons: No
5.0
Anonymous
Fair
08-11-2017
Pros:
Cons: It was cold (heat did not work in one of our rooms, and the public spaces were cold) It was expensive considering the condition and amenities of the hotel.
6.0
Anonymous
Pleasant
08-11-2017
Pros: This place has great character and is right next to Power&Light. The rooms were comfortable, staff friendly. Evidently new ownership and remodeling will be underway. I'm excited to stay again sometime to see what's being done! It needs a little help!
Cons: The decor was odd for this hotel. A painted piano in the lobby that looked like it should belong in an elementary school, and murals on the walls that didn't fit the character of this hotel at all. The coffee area was unprepared and messy.
2.0
Anonymous
Poor
08-11-2017
Pros: Location
Cons: In need of maintenance. We had two windows leaking, hotel equipment (ie - ice machine) very old with several broken items.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The charm of this hotel is fantastic. The architecture is stunning. It was like stepping back in time to the 1930's. The room was cozy and comfortable. The staff was extremely friendly and helpful, and the shuttle service was a nice bonus!
Cons: There were only a few minor issues. The shuttle van reeked of cigarette smoke. The extra blanket in the closet in the room smelled and was dirty. And the maid forgot to put the shower curtain back together. Other than that, it was a lovely stay.
7.0
Anonymous
Good
08-11-2017
Pros: Staff
Cons: The room was not as clean as it should be.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The only bad thing about the hotel being located downtown was that you have to pay for either $24 for valet parking or $14 for the parking garage located nearby.
Cons:
2.0
Anonymous
Poor
08-11-2017
Pros: Has a great historic style. It could be incredible with a little extra attention.
Cons: The staff was ridiculous.
4.0
Anonymous
Disappointing
08-11-2017
Pros: The breakfast from the restaraunt was very good, and the staff was very accomidating and helpful.
Cons: The room was lacking in many ways. The wall paper was pealing off, the bed was very uncomfortable, and we did not notice untill morning but there were Beatles (looked like bed bugs) all over the room crawling around.
3.0
Anonymous
Poor
08-11-2017
Pros: The location was great; near plenty of restaurants and attractions.
Cons: NOT a 4 star hotel. The room was tiny and the bed was small and uncomfortable. The room was not properly cleaned or prepared. Our floor was plagued by loud and drunk guests having a party in the hallway during the night. The staff was aloof and slow.
10.0
Anonymous
Exceptional
08-11-2017
Pros: old charm
Cons: no
10.0
Anonymous
Exceptional
08-11-2017
Pros: Ambiance and location
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: Full of character with a friendly and helpful staff. Excellent location in the Power & Light District.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: The hotel is located in a very good area, close to all the best restaurants & shopping places.
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: The room was luxurious and clean, except that bath had mold around window and throughout shower/bath grout that requires more than cleaning to repair. The staff was friendly, but failed to provide requested wakeup call, which left no time for breakfast.
Cons: Not a four-star hotel due to the mold. Eerie, deserted location at night, requiring use of expensive valet parking even when street parking available. As onsite restaurant is great, sad to have to miss breakfast due to wakeup-call failure.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The employees were all very friendly and accommodating. I was very impressed with how welcoming they were.
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: Great location
Cons: They are in the middle of renovations. Our room was one of the old ones, so not what is advertised on website. Also, our King bed was a Queen.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Great location in the heart of Kansas City with a nice restaurant and cocktail program
Cons: The hotel is very dated, from the pictures it looks like its an old classic but when it comes down to it is just old. The rooms are extremely small for the price with no real updated amenities. It was hard to even maneuver with a suitcase.
5.0
Anonymous
Fair
08-11-2017
Pros: The entry was beautiful.
Cons: Hotel staff was kind of.....ehhh. When I checked in I felt I was interrupting their conversation. To come to think of it not sure I was greeted just questioned, "checking in?" "credit card?". When checking out same, "checking out" and no receipt.
5.0
Anonymous
Fair
08-11-2017
Pros: Front desk was very friendly.
Cons: Not a 4 star! Run down hotel. Under construction (reno), wasn't told until got to my room and saw the signs. Vending on 6 or so different floors, only one worked, and that one was sold out of literally everything. Floor was dirty (hadn't been vacuumed).
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very Unique, great location. There service in the the Restaurant was excellent.
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: I loved the location and how quiet our room was on the 17th floor. The lobby was also nice.
Cons: The staff were very nice but not very professional and there presentation was sloppy from the way they dressed to how they answered the phone and the check-in and check out process. The bathroom was not 4 stars. It was out dated and cramped.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Close to sprint center
Cons:
3.0
Anonymous
Poor
08-11-2017
Pros: The room was more like an apartment than a hotel.
Cons: This place has a creepy vibe, like the hotel on The Shining. The bathroom sink faucet was kinda gross, had not been cleaned in a long time. The rest of the room and bathroom were clean.
8.0
Anonymous
Very Good
08-11-2017
Pros: location, large rooms
Cons:
2.0
Anonymous
Poor
08-11-2017
Pros: Friendly staff.
Cons: Very disappointed with our stay with Hotel Phillips, layer of dust in the room, very small, bed squeaks. Outdated. We had NO HOT WATER! We were THREE hours late! We stay in hotels quite often, never have we experienced anything like this! Terrible parking
5.0
Anonymous
Fair
08-11-2017
Pros: The best part of the Hotel Phillips is its location, and price in comparison to other hotels in downtown KC.
Cons: There was nothing to dislike about the Hotel Phillips, but there was also nothing special. I was disappointed with the size of the bed in the room. In rooms with single beds, I tend to expect a King bed, as opposed to a single Queen or Full.
10.0
Anonymous
Exceptional
08-11-2017
Pros: A well done renovation of an older hotel. The room was very spacious. And the hotel connects to a good eatery with a most accomodating staff.
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: The hotel had a great location for visiting the Power and Light district. It had good character as well. The Valet was AMAZING!
Cons: Shuttle kept us waiting at Gates for a hour. Had to call them twice to check status. $1 Water in vending on all floors out. Front desk charged me $2 for a hot bottle. We had a view of AC unit.
10.0
Anonymous
Exceptional
08-11-2017
Pros: really clean rooms impressed my wife, big plus! friendly and helpful staff
Cons:
1.0
Anonymous
Very Poor
08-11-2017
Pros:
Cons: I booked a hotel for crown center... This was not crown center it was downtown. Hotel was rated 4 stars... It was dirty and unkept. Needs an upgrade in decor and carpet. Bathroom was not clean.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Hotel is beautiful. I was unexpectedly upgraded to a larger room, which was awesome. I was put in one of the artisan junior suites. The decor is a little wild for my taste, but it was a corner room with a lot of space!
Cons: Being new to Kansas City, there wasn't much I wanted to do right near the hotel. That's my fault for not really understanding what's around there. Wouldn't stop me from staying there again though. Front desk staff was so helpful!
4.0
Anonymous
Disappointing
08-11-2017
Pros: The location. It was directly downtown where I needed to be.
Cons: The room did not have a mini-fridge, the shower curtain was stained with an unknown substance, and the room could not get down below 70 degrees until after midnight. The ac was on the entire time.
6.0
Anonymous
Pleasant
08-11-2017
Pros: The hotel's star level is below what is advertised
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Original looking lobby
Cons: Musty smell in the room, flared our allergies all night. We were too tired coming in to request a new room.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great location and the large room. Friendly staff. Loved the pillows! Price was also great.
Cons: There was still food in the fridge from the previous quest.
7.0
Anonymous
Good
08-11-2017
Pros: Centrally located, within walking distance to most everything around the convention center. Restaurant on site. Rooms are decent, and clean. Not exactly as described on their website though... That's exaggerated. Staff is friendly and accommodating.
Cons: Breakfast buffet was $15 and had to use the Valet because there's no parking and it was $24 a day- both were a little expensive. The hotel charged a surprise $90 incidental fee to my card upon checkin- not sure why they felt that was legit.
9.0
Anonymous
Wonderful
08-11-2017
Pros: VERY CONVENIENT TO DOWNTOWN
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Location location location
Cons: Room size
8.0
Anonymous
Very Good
08-11-2017
Pros: The location was decent. Easy to get to I35-South from hotel, easy to get south on Broadway.
Cons: There was dust everywhere. Room wasn't very clean, however the bed was comfortable.
9.0
Anonymous
Wonderful
08-11-2017
Pros: room was nice and large
Cons: valet service not great-just needed more help and no bell captain service
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